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Testimonials

Excellent customer service and very friendly staff!!! Thank you again! Norbert Renault Clio - Norbert, Tadworth
Very friendly and informative staff. They managed to fix my car when it was looking like it was in a state of no repair!! Thanks. - Katie, Oxted
The gentleman on reception was very helpful and ensured that my car was ready before the time he had given. All staff we polite helpful and friendly - Louise, Croydon
Sense of humour, friendly relaxed atmosphere but still professional. - keith, Croydon
Efficient, friendly, businesslike. I feel confident they have done a good job. - Ian, Croydon
good service - richard, Lingfield
Always a good service - always busy! Could do with more parking / service bays! Thanks - John, Westerham
Very informative, sticky situation with my car but they just did as I asked and they just carried on, fantastic! No, we can't do that or it's best too, they just did it. Excellent service and will be recommending them to my friends. Thanks guys! - Lindsay, Tadworth
Very friendly and helpful staff - Sarah, Crockham Hill
Roy and the staff at Oxted are always courteous and friendly and offer a reliable and efficient service. They are always happy to help and always go the extra mile. - malcolm, Oxted
The lads are great, they never make you feel, as a woman, that you don't know what you are talking about. They listen to what you are saying and give you their full attention. - Lorraine, Oxted
Pre-ordered tyres had already been delivered and my vehicle received immediate attention when I arrived. Overall, very good service and very good value. - Peter, Westerham
The MOT tester, rectified minor faults on my motorcycle to be able to pass it. This is not something other garages would do, there was no charge for this. Extremely happy with the service, and a big thank you to the tester, I didn't even catch his name. Regards Paul Picton CBR 900 Honda Fireblade - Paul, Thornton Heath
As always the staff were friendly and helpful. Over the years the staff on many occasions have investigated problems without charge and offered valuable advice. - john, Croydon
Pre-booking service on-line was really helpful and the location near the station to minimise the disruption to my work day was good. - Imogen, Lingfield
I've been taking my family's car to the Bromley PTA for the last 5-6 years. I have always found the staff helpful, the workmanship to a high standards and the pricing reasonable. When you find a garage you you trust you will return again and again. - Tony, Beckenham
An MOT is an MOT, but it was available at short notice and on a Saturday. Booking on line was very easy and the whole experience was very positive. - Richard, Edenbridge
Overall service is good and staff are always cheerful and helpful. - Bruce, Oxted
Its always a pleasure to go to Pta Shirley as you are sure your car are in trusted hands. Sean and Trevor along with their team always ensures you get the best of the best service. And whenever I have had any issues they are always their to help when I call or go around. Keep doing what you always do. - Leo , Croydon
Always polite, helpful and efficient, being able to use the attached petrol station to drop off / collect keys is a real bonus. A very satisfied regular customer. - John, Edenbridge
I have been to PTA a few times now and each time I have had outstanding service. I am always greeted by friendly staff who are happy to explain things and lend a helping hand. I am so glad I have found a garage who don't charge extortionate prices and who always aim to sort things out as efficiently as possible. - Bethany, Tonbridge
I am always treated with respect and courtesy and when I pop in because a bulb has gone (or something similar) they are always ready to deal with it on the spot. - Thirza, Merstham
I found the PTA Bromley about 8 years ago and from the first encounter they have provided a professional and courteous service. - Tony, Beckenham
Communication regarding the work required following my service and MoT was excellent. The speed with which the work was carried out was also very good. - Paul, Croydon
TYRES WERE DONE BY TWO FITTERS TOGETHER SO ALTHOUGH I WAS HAVING FOUR TYRES I WAS OUT IN JUST OVER HALF AN HOUR- GREAT SERVICE. - ERIC, HALSTEAD
I found the engineer who came to look at the car very helpful and pleasant. - Liz, Bromley
My vehicle was collected and delivered and the communication was very good. - Jeffrey, Edenbridge
Full service booked on website which was easy and straightforward and very clear as to what was included for the price. Vehicle was completed well ahead of expectation and courtesy call received. Existing issue was declared at vehicle drop off, this was tested and checked out and a price provided to rectify with no appointment required once the part is ordered and received. Overall, a very simple, friendly and very trustworthy experience, will definitely return! - Carl, Whyteleafe
I have been using PTA Edenbridge for many years and have always found them to offer very good service levels and really competitive prices (especially so on tyres). The manager (Sean) is undoubtedly the key individual within the branch and it is noticeable if he is away on holiday or absent for any other reason. He has the ability to keep his staff motivated and look after his customers so that they keep coming back time after time. The only improvements would be cosmetic. For example although the branch was given a make over a couple of years ago the flooring in the customer area was not renewed (at least it did not appear to be so). Also the drinks machine for customers is basic in the extreme and could do with updating. These are however trivial matters because the main reason the branch is popular is because it offers a really good range of services at competitive prices and this is coupled with excellent customer service. - Michael, Edenbridge
Friendly and helpful at all times. We have a lot of motorbikes in our family and we use pta all the time. - Deborah, West Wickham
nice people great service what more can you do - chris, West Wickham
Was friendly and helped explain how to sort my advisories that came up on my MOT - Gemma, Bromley
Very helpful and friendly staff. Website was easy to use to book services online - Joanna, Godstone
The staff seem to go out of their way to give the customer information, advice etc. even if you choose not book your vehicle in for any work. I do most of my own vehicle repair and maintenance but a few weeks ago I has a really unusual problem with my BMW which I doubted even PTA could fix. To my surprise (and relief) they managed to sort it and only charged me for 1 hour labour. They have carried out my MOT 's for years - truly a garage to trust. - Stephen, Croydon
The whole experience was great from the guys ( one was Perry )at the front desk to the chap that changed my Tyre - I will return when required as a happy customer. Thank you - Martin, Oxted
I have used PTA for a few years now - as have other family members. Our experiences to date have all been first class. - Keith, Shirley
All went well. MOT test done at agreed time, necessary work done same day and certificate received. Location is also good with adequate parking facilities. Will definitely use again. - Stephen, Bromley
Very happy with the overall service i received from the staff at south godstones garage, very easy and pleasant experience, will use again, many thanks - toni, Godstone
Gave some good advice and just got on with the job. Good sense of humour - Chris, Orpington
Great service as usual, can't really fault it. - Paul, Edenbridge
On one of the hottest days of the year the staff were friendly and cheerful. During the course of their work I gained the strong impression that they were proud of their organisation which in itself is the ultimate recommendation. - Ronald, Gravesend
I have found Alan and his team to be friendly, helpful and honest. I have trust in their judgement and advice. As such I don't mind paying for the service I receive as I consider it good value. They we a model of a well run ethical company. - Tony, Beckenham
Went the extra mile to help my car pass its MOT Wasn't sure whether to use you or not at first, but you were great and I will be using you for all MOTs and Servicing going forwards. We have 4 cars in the household and I'll be recommending everyone goes to you - plus friends Thanks again for the great service - Andrew, Shirley
The gentlemen at PTA Shirley branch were very punctual, allowing me to drop my car in for its MOT before it was officially open. They were very prompt and polite keeping to a schedule, which in turn allowed me to get to my other engagements in good time. - Daniel, Croydon
Very polite and kept me informed. - Carolyn, Edenbridge
Very helpful and went out of their way to help us in a tricky predicament - taking my late father's car to have an MOT without tax or insurance was impossible until PTA arranged to collect and deliver the car for us. They also recommended a car dealer who was happy to buy the car that same afternoon! - Elaine, Bromley
Really appreciated the call to discuss work that needed to be done to the car and clarification on work that needed to be done and bits that were not necessary and could be done at a later point. - Jessica, Beckenham
I have been a customer at this branch for some time having been recommended by a friend. I cannot fault the service at any time and I think I get good value for money. Appointment are kept and I get regular updates so I am very happy with the service I receive. I have used the garage twice in the last week, once with my wife's car and once with my sons and the service was excellent in both cases. - John , Croydon
Polite, friendly, and above all good honest service and advice. I've used them many times over the years with a variety of different cars I 've owned. - Alan, West Wickham
Very friendly and helpful and they do know their job which seems to be a rare thing these days. - John, Bromley
pta came across as very professional and friendly an experience you don't get at most garages I will use you again a very satisfied customer - robert, South Croydon
Excellent. Organised friendly. Down to earth. Clean first class. What more could I ask for? - caroline, oxted
Reception staff always helpful and want to help resolve issues. Been a customer for many years, as was my dad! - mark, South Croydon
Good prompt friendly service for a good price. Excellent all round. - Tony, Westerham
The experience surpassed my expectations - ordered tyres online on Saturday - tyres fitted on Monday a.m. - Anthony, Croydon
I really enjoyed my experience. I paid up front for a full service and mot. I booked my date on line... A Saturday!! There was no one trying to sell me extras, the job was completed to a high standard very quickly and I saved money. - Simon, Bromley
The garage was in Folkestone, I was very sceptical about changing garages, I've always taken mine to my Peugeot dealer but this was getting too expensive. I need not have worried at all, the staff were amazingly friendly and made me feel at ease. I only had an MOT but because of the good service I booked a service for November. Def would recommend . - debbie, folkestone
Replace and swapped tyres, plus checked wheel alignment. All work done at time with minimum wait. I like the choice and advice when buying the tyres. See you next year! - John, Redhill
PTA excepted the car earlier than my appointment, Kept me in touch with what was going on and gave excellent service/ The price was very reasonable. - mark, london
Can't thank you enough for managing to get it done earlier so we could attend the hospital in an emergency. Very efficient and kind staff much appreciated - Sarah, South Godstone
I just want to say how impressed I am with the website and actually being able to book my MOT online! It is very for me convenient, considering I have two young children and finding the time to make a phone call without them making noises in the background has been a godsend! I wish more companies like yours offered the ability to book online! THANK YOU! - Wharehau, Oxted
PTA oxted have always Been absolutely wonderful over many years. They are always so so helpful and polite and run an extremely efficient garage. Please tell all the lads we respect them very much and think they are doing a really great job. Best company in the whole area. Devon Lovelace Mrs - Devon, Old Oxted
I've been a PTA customer for some time but this is the first time I have used your website to order. Ordering online not only saved me money (approximately £60) it was quick and simple. Ordered the tyres I wanted. Chose when I wanted them fitted and paid. Arrived at my chosen time and my tyres were fitted almost immediately. I also found the staff to be very helpful and polite. I would gladly recommend this method to anyone. - James, Croydon
I needed mot done urgently on a moped and booked on Saturday and it was carried out on Monday. They made a couple of adjustments at no extra charge - Tim, West Wickham
Prompt helpful stress free experience - Anna, Bromley
I have always been impressed by the spontaneous helpfulness of the team and willingness to explain detail if necessary. If a bulb goes they offer to fit one immediately, for example. I have used other garages and never been as pleased as with this garage. - Thirza, Redhill
Really happy with the service, great value for money and excellent service. Had a call saying it was ready and they explained my advisories too. Will definitely use again. - Scott, Bromley
Both Sean & Trevor are a credit to the business, they are both so helpful, friendly & so professional when explaining when work/repairs needs to be done. I have been a long standing customer & my family & friends due to my recommendation, I truly trust the workmanship of this garage. - Lucy, Croydon
they completed my work when I wanted it and where very professional and curteous - jeff, Caterham
Very polite and friendly. Called to confirm that the work was completed. Covers on seat and footwell to keep my car clean. - Anthony, Oxted
Greeted on arrival and invited to either wait or leave my car with them to deal with. Left car and got a prompt call shortly to say it was ready to collect. - David, Orpington
I was booked in for the last MOT of the day including a service & they saw I had a pre school child and managed to have my car ready for after lunch. Thank you - Hazel , Croydon
My car was due to have new tyres fitted on the Saturday morning. I went on Friday evening to drop it off so that they could fit the tyres the following morning whenever they wanted. However, they said they'd fit them there and then. Half an hour later and I had my new tyres. Very friendly and helpful; as always. Regards Paula - Paula, Oxted
Treat people like VIP's give them more chat, go in to more detail, make them feel like they are getting a good deal and that you are trying your best and going above and beyond. All a bit rushed / impersonal / uninterested. That said perfectly polite and good work, recommend to everyone. - Daniel, West Wickham
Guy at front desk in folkestone was really helpful and polite. - Lisa, Folkestone
Your staff are very obliging most helpful and friendly especially John the manager - Colin, Godstone
Fantastic service, very professional. Everything was carried promptly and within the time given. I was afraid that I will be told that there is much to do after the pre travel checks (it happened in previous garages that they always found some fault for me to spend more money) It was not the case in this garage. I felt that the staff was helpful and honest. Overall great and professional service and I will be coming back. - Dominika, South Croydon
They did not make a drama out of the fact that when they called to collect the car it had a flat tyre, gave me all my options and let me sort out out what I wanted to do without pressurising me. Then still managed to collect car and return it within the time scale promised. Thank you. - susan, Oxted
Excellent and I new what needed doing to pass my mot and they didn't come up with new things to add like other garages have. Find them so honest. Thanks again guys.x - Lindsay, Tadworth
The only reason I give slightly lower scores is they didn't do a full service, my breaks still need to be done and I have to take it back. Also my on board computer does not show that a service has been done, when mentioned this they said they are unsure how to do this. This should be made clear to customers before booking a service or before they start work on the car.. - Matt, Edenbridge
The staff are all very friendly and helpful. They cover the seats in the car and place paper in the footwell to keep these areas free from any grease and grime that may be on their clothing or footwear. However, it is the professional friendly service that really makes this particular service station (Oxted) stand out. The staff are great Ambassadors for PTA Garage Services. - Paul, Oxted
Everyone I dealt with was very helpful and straight forward. I appreciated the lack of pressure around upselling (something I have faced at a national chain before). I might have liked a little more detail about how long until replacement parts were needed as I'm selling the car so wanted to make a call on whether to do it before sale. But I didnt ask so this is pretty minor. Really good styaright forward service from start to finish, will use again with my new car, will reccomend to others. - Oliver, Edenbridge
all very efficient albeit just replacing two tyres but ordered on the website, didn't take long to be delivered and fitted as soon as received. - katrina, Edenbridge
good fast reliable service and excellent prices on Tyres. - steve, Dover
I found the staff to be professional and friendly. The work carried out is excellent and of good value. - Chi, Orpington
l booked online but mistakenly turned up a day early for the bike MoT and the guys still managed to fit me, thanks for being so helpful and accommodating! - Chris, West Wickham
Very friendly staff. Kept me up to date with what was happening with my car and how much it would cost. Super service! - Joanne, Croydon
Found the staff very helpful indeed. It was the day before the Easter weekend when you were particularly busy but still managed to fit us in on that Thursday rather than us having to wait until the Saturday and risk travelling around with no spare in the meantime. Also as it turned out the second two tyres which had not been expected until the Saturday were delivered on the Thursday afternoon and they managed to fit all 4 tyres for us. Apart from staff at the garage also found telephone enquiries regarding ordering on line were also well also informative and politely dealt.with. A big thank you to everyone at South Godstone who saved us from an uncertain weekend travel wise. Pat and Mick - Patricia, Godstone
As an existing customer I know that I will always receive a kind and efficient service. What i really appreciate is the honest opinion i always receive on any of my motoring problems. Well done again - Geoffrey, CROYDON
We really appreciate the service we get from the guys in Edenbridge. We regularly have our M3 and Jeep repaired and MOT'd and find the Manager friendly, honest and extremely helpful. In the past we had a problem with our Jeep in that it wouldn't start easily. We spent over £600 at the main dealer without a solution and ended up having it towed into Edenbridge PTA. The guys there identified it as a problem they couldn't fix but recommended a place in Croydon. Two days later and £200 lighter we were back on the road. Alongside the great service and competitive prices, its the trustworthy and genuinely knowledgeable nature of your team that brings us back time and again. - Chris, Edenbridge
Staff were excellent small issue with tyres ordered but had alternative tyres in stock, no delay in changing tyres, very helpful, informative and knowledgable. Arranged refund promptly. Excellent friendly service and would not hesitate to recommend to anyone - Tracey, Croydon
Staff were very friendly and efficient, they did a great job. They explained my options, and the car's problems. Then had it ready early. I hadn't even realised the garage was there. - Sarah, Oxted
GREAT CUSTOMER SERVICE - peter, East Grinstead
They have a new lady on reception who is very helpful - Chris, Croydon
kept me informed about why the car failed the MOT and quoted to resolve the issue without assuming - Alasdair, Bromley
Always good value and very trustworthy. Have used for over 20 years and several friends now use them too. - Brian, South Croydon
Friendly, helpful staff. Value for money. Reliable and honest. Give the industry a good name unlike other garages. - Paul, West Wickham
Better access to site. Generally very good service with a product that serves me well. I will use the company again. Thank you - C, South Croydon
cheerful welcome and good and efficient service - David, Oxted
When I arrived forecourt was already quite full with cars. I drove down the side entrance & one of the employees offered to park it up for me. A nice touch. I also liked & found useful option to prebook & pay online. - Jackie, Croydon
Always friendly and will try to resolve problems with no fuss ! - Paul, Oxted
All staff excellent as usual - Jennifer, Orpington
Quite simply i like the honesty of the garage as i have used them many times and i do not get charged for unnecessary work or messed about its always simple and reliable. - ben, Ashford
Explanations were clear and concise. All work was very professional. - Panos, Croydon
The customer service is always excellent at Edenbridge. I asked if they would also check the tyre pressures on my car which they very kindly did. - Susan, Edenbridge
Nice friendly service, called before 2 pm saying car was ready . - Ian, Croydon
really lovely people, so friendly and nice. felt like you did an honest job and didn't do unnecessary work or over charge me. will definitely be coming back in the future. - rebecca, westerham
I feel very well looked after always by the guys at the garage, you have really got it right! Keep up the good work! Excellent customer service and reasonable prices . Thank you - lyndsay, westerham
Quick and efficient service as always by a friendly and helpful team. - Peter, Westerham
Very helpful, excellent service as ever. Always looking for the most cost effective solutions if there is a problem with the car. - martyn, Oxted
Friendly welcome and apology that there would be a very short wait before a fitting bay was available. Two fitters dealt with the replacing of the front tyres therefore the time taken to complete the work was substantially reduced and I was on my way quicker than expected. Both fitters were friendly and helpful and, appeared to me to be, very efficient. They, and the receptionist, make it feel less painful to part with hard-earned cash to settle the bill! - Trevor, South Croydon
Always service with a smile down at Edenbridge. Made to feel welcome, dealt with fairly and honestly. - Paul, Crockham Hill
Extremely polite and courteous staff. - Alan, Shirley
It was a friendly place and the guy on the desk is a real credit to the company - Alan, Deal
I always find all the staff extremely friendly, helpful and efficient and no job is too small, so I will always use PTA at Oxted for MOT and Service. - Fiona, Redhill
Very friendly receptionist and the gentleman who did my MOT was very informative and helpful. - Graham, Bromley
The guys at Oxted are really helpful and always happy to recommend - Nicola, Oxted
Great friendly service, my car was sorted quickly and at a reasonable price. Overall very happy that my car is now road worthy again and will definitely be going back. - Abigail , Folkestone