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Testimonials

"the staff at this garage go to great lengths to look after the customer they should be recognised for this and I hope that your head office takes note " D, Croydon
"I use PTA Edenbridge for all my families vehicles, serving, MOT, repairs etc. The service is always excellent, I'm kept informed of progress and informed of any additional work before it takes place. I have the confidence that I'm getting good, honest, value for money and a quality service with PTA. Its really appreciated." Bill, Edenbridge
"The collection service persuaded me to go with this branch rather than the Oxted Branch which is closer, all went smoothly and would use again, thank you" Martin, Oxted
"My car went in for MOT. As parking is sometimes difficult on the premises, I was very pleased to be directed into the MOT bay as I arrived. This is a big benefit of booking ahead. During the test, I sat in the office and enjoyed a complimentary coffee. When the test was complete, the tester brought all the paperwork to me at the table where I was seated. When I left, the car was neatly parked up, ready for me to drive away." Malcolm, Oxted
"Thank you Tony for doing my MOT much appreciated." Ian, Bicester
"Your honesty is something I massively respect. Having been ripped off by other garages in the area for MOTs and services, the fact I can trust PTA to do the right thing and a good job is why I keep coming back. Thank you!" Grant, Whyteleafe
"The staff are A1 the chap who is on the reception is very friendly and ever so helpful I can't find any faults in the folkestone branch 10 /10 I will definitely be returning to the branch in the future " Steven, Hythe
"On line booking and payment is simple and perfect for a busy life. Booked, taken in, mot given, sorted..thanks" Craig, Edenbridge
"All the staff are really friendly and helpful. I trust them completely and have never felt they are trying to make money out of me. The advice is honest and the cost of work is always competitive. It would be good to have some sort of loyalty card/points system." Karen, Oxted
"Very helpful and friendly staff. They are always approachable and ready to help you." Muriel, Croydon
"All I can hope for as a customer is to receive courteous, efficient service at a competitive price - and that is what was provided. Mr. H P Scoffield" Howard, Orpington
"Yet again a great service nice people that know what there talking about very professional had my service and my mot my vehicle needed a few parts to pass and they explained it to me exactlly what was needed and price which i felt was very reasonable was completed very quick another great service." Peter, New Addington
"Slightly less grumpy receptionist" Peter, Bromley
"I was very pleased with the whole experience. I got prompt, cheerful service and the work was well executed Full marks! Regards Roy Stenning" Roy, Romney Marsh
"chap on desk really helpful. Text received when vehicle was ready. Initiative to fit bulb without asking me for ok, to ensure vehicle passed mot - Great !! " Kathryn, Hythe
"I booked online to have two new tyres fitted, the only option was a PM fitting. So at 9am i called the bramch to ask what time PM they would like me and was told they are free now so if easier pop up now. By 10am i was home and done, very happy with the service and quality " Adam, Edenbridge
"All went well from when I arrived until my car was ready." Raymond, London
"The staff were polite chatty the car was ready when i returned to pick it up. Will recommend to family and friends." Perry, Bicester
"Fine for me! I dropped car off and returned an hour later to a lovely cool car" Carole, Orpington
"A good honest service as usual" Andrew, West Wickham
"Absolutely nothing to criticise. Everyone always so helpful and friendly. Our family of 5 cars always use this garage, two of which were also customers at the previous premises. Shaun and Trevor are excellent and so helpful as is Mandy the receptionist. Cant praise them enough. " Ian, Croydon
"It was good that you were able to do the repairs needed to my car the same day as the service, so although it needed a lot of work doing you were able to get the required parts and fit them to fix all the faults. Some other garages would have made us come back another time, this is good from a convenience point of view." Adam, Lingfield
"These guys deliver what customers want - a polite, thorough service at a very competitive price and with excellent quality work. I would always choose Oxted Motorstore first." Richard, Oxted
"Always a pleasure using you guys!" Dave, Limpsfield
"Great comms. service and a friendly capable team." Geoff, West Wickham
"Very good and friendly service and good explanation" Derek, Bicester
"They agreed to take my vehicle straight in even though I had arrived in the morning rather than afternoon booked, sovery thankful. Mechanic was happy to answer questions and explain time required and process for the aircon recharge. Happy customer now with an even cooler car! " Simon, Croydon
"Appreciated receiving a text message to say the work on the vehicle was completed" Suzanne, Oxted
"We always find the staff great. Dealt well with late pick up of vehicle/keys." Stephen, Oxted
"I am always happy with the service received from PTA Bromley, which I have been using for many years." Brian, Bromley
"We are local residents always use this garage the staff have good knowledge friendly will always go that bit more too help many times needed to order specific tyres and have never let us down on price and delivery snd fitting feel very comfortable for them to carry out works as needed on both cars well done to the team xx" Steven, Shirley
"Kind and friendly service I am going to use PTA all the time" Michael, Dover
"Great online booking system for MOTs, and everyone always helpful" Stuart, West Wickham
"I have used PTA in Edenbridge for many years now as has my husband and daughter - all of our MOT's are carried out there and my husband has 3 vehicles of his own so 5 vehicles in total. The service is always excellent and the staff very friendly. I would recommend them to anyone. Mrs Jenkins" Kit, Edenbridge
"The staff at Bromley are fantastic and always so helpful " Gary, Orpington
"I arrived early and the guys obliged me by putting the car in before my appointment, very helpful and genuine nice professional guys." Stephen, Oxted
"Local very friendy garage with big big customer service , will continue to use and recommend. This team go out of thier way to help ." James, Oxted
"Great service - don’t change!" Ian, Bicester
"I would not improve a thing. Staff are great, service is great and I always recommend PTA Garage to my friends." Trevor, South Croydon
"We received very good, friendly and trustworthy service. It's good to be able to trust who works on your car. Thank you." Pauline , Tandridge
"Excellent Service and reasonably priced. What better reason to use PTA." Nicholas, Orpington
"Keep doing what you are doing....PTA to me in the words of Tina Turner .... simply the best. And a big thank you as always to Trevor and his team at PTA Shirley. " Leo, Croydon
"Always professional and friendly. Work carried out to highest standards and always helpful when l pop in for advice. Above all very trustworthy. Well done Trevor,Sean and entire PTA Shirley family." Leo, Croydon
"The whole process was very simple and the service was excellent. " Paul, Hythe
"Pre-booked time slots are wonderful - straight in, straight out. Stops everyone dropping off at 8am and expecting cars back by lunchtime. Quick pleasant service. Pre-paid, no hidden extras. Booking online. Simplicity." Nicola, Edenbridge
"You have it spot on at Motorstore Oxted. Nothing is ever too much trouble for team. I don't know how they manage the number of cars in every day. Perry and Roy remember people and make sure they put themselves out to help accommodate loyal customers. The rest of the team clearly work to this ethos as well. It is pricey but they know what are doing and I know from experience that if Perry and team don't find a problem they won't make one up like other places. For these reasons I have recommended Oxted Motorstore dozens of times over the years. You should be proud of this team! Glenn Parker" Glenn, Oxted
"Have used PTA Oxted several times and have always been pleased with the help and service they provide. On this ocassion it is the first time I have used them for car service and MOT. Really impressed - dropped my car off Friday afternoon and received a phone call Sat morning to say car was ready to collect. Excellent prompt, efficient service with a smile." Tesy, Walsall
"Showed the wear n tear on a braking system to be able understand why it needed replacement" Jack, Chipping Norton
"The online booking and paying in advance is brilliant. It makes it much easier and it’s prepaid so no need to worry. They’re very good at ringing up and letting you know when it’s all done and ready to collect. " James, Oxted
"Super friendly, great at explaining car issues and helpful. Thanks so much" Samantha, Horley
"Customer relation is excellent. They will only ask customer to do the actual work needed to be done.Prices are reasonable. Staff is very professional." Sunil, Croydon
"Staff at Oxted are always friendly, knowledgeable and helpful. I've been a regular customer since moving to Oxted in 2004 and have never had cause to complain." Les, Oxted
"A warmer waiting room would be good, but the staff and service was excellent" Alun, Lingfield
"I have used PTA Hayesford Park before for MOTs and Tyres, always been pleased with their service." Andrew, Orpington
"Customer service is great and always see the same staff year after year. Its very reassuring and I feel that I can trust them." Debbie, Orpington
"The team at Bromley are always helpful and friendly I wouldn't take my car anywhere else" Gary, Orpington
"When ever I go there the staff are so accommodating and so helpful. Carey who did my car was really helpful and knowledgable and always puts himself out to make sure the job is done well. Best garage in oxted " Sharron , Oxted
"Always very knowledgeable and helpful" Stephen, Oxted
"Pleasant greeting on arrival, quick service and updated information." David, Oxted
"Really friendly guys, honest and helpful, they even recognise us when we are just getting fuel and say hello" Neil, Oxted
"They always treat me as if I am a special customer. I feel valued as a customer and appreciate all the help they give me. " Tracy, Oxted
"All the staff were great as usual" Melanie, East Grinstead
"I've always had excellent service at a fair price. Keep it up" Geoffrey, Croydon
"Honest and conscientious" Sarah, East Grinstead
"I've had a chip on my windscreen for years, which you filled in for me as part of the service. Your staff were honest and upfront, so it was refreshing not being ripped off like other garages do. I'll definitely come back again." Grant, Whyteleafe
"They are always polite, efficient and thorough." Thirza, Redhill
"Very thoughtful explanation on questions asked regarding positioning the car condition for its age and value." David, Oxted
"I had a very awkward bulb that needed changing and it did take a while but the guys took it in turns to achieve the result and apologised for the time it took but that was not an issue. Thanks to them the job was completed professionally and with patience. Job well done, many thanks. Always polite professional and do a good job. " Steve, Edenbridge
"Pointed out tyres just legal, asked if I wanted them changed but had already ordered them. Very good service as usual." Steve, Oxted
"Great MOT service for motorbikes" Fred, London
"I was recommended pta at godstone 2yrs ago, and now I wouldn’t go anywhere else, john’s customer service in particular is excellent, and every othe member of staff I’ve come into contact with have always been welcoming and friendly. I have been to many other garages in the past and I always felt like I couldn’t get out of there fast enough, but pta godstone I’m very comfortable. Mel" Melanie, East Grinstead
"The pre-inspection by the Portuguese mechanic was both re-assuring and professional. The whole customer experience was outstanding - and the car feels great today. I would not now go anywhere else." John, Bicester
"Great staff very helpful and honest. Id definately be using them again. Reasonable priced and quick to quote for work i wanted done. Very pleased " Jessica, Edenbridge
"Faultless for another year. Brilliant service and guys so helpful and genuine. Know they are not going to rip you off. Make you feel comfortable. Really appreciate picking me up and dropping back. Will always use. Thank you. " Clare, Lingfield
"Honestly you cannot fault the service there 10/10" Ben, Folkestone
"I always experience a superb service at this garage, and pricing is not excessive. They are a great team!" Susan, Edenbridge
"Overall a great service from PTA Shirley." Frank, Croydon
"Someone greeted me as I got out of my car and knew who I was. I am an existing customer but don't take my car there often so it was nice to know they were expecting me. Polite, helpful and friendly staff - for a lady that is such a recommendation to use them again." Debi, Oxted
"All the 3 members of staff there were really friendly and helpful. Will definitely be using them again. Thank you for doing my tyres :-)" Sophea, Orpington
"The guys are always very freindly and helpful, always a pleasure to use. Nothing seems too much effort for them." Robin, Tatsfield, Westerham
"Very friendly staff. Excellent service" David, West Wickham
"they are friendly & honest always willing to help if they can and carry out the works as requested" Sally, Edenbridge
"Excellent customer interaction, clear and xplanations and a positive can do, will do attitude." Sam, Bicester
"Booking on line was easy. I can't imagine how you could improve the service" Peter, Edenbridge
"They listened to us when we said the car 'groaned' on a hill and investigated. My experience at other places is that they just ignore you! They fixed or commented, changed settings or made recommendations on all of our small problems and made it all very easy and straightforward for us!" Jessica, Oxted
"Sean is always really helpful and happy and the rest of the staff are too. Very happy with the service we get here" Nadine, Edenbridge
"I found the staff were really friendly and approachable. The service I received was really good, they kept me updated throughout the day on the progress and met time expectations and now my car feels brand new." Evie, Oxted
"The communication from the member of staff who assisted me was fantastic. He knew all the answers to my questions, called as he said he would and was funny and upbeat on the desk. Lovely service and will definitely be using them again, and recommending to friends. " Charlotte , Croydon
"I am very happy with the service I received Thanks " Bulent, Bromley
"No changes - great team " Mark, Banbury
"Very helpful and friendly staff, took the time to explain things to me. I liked the idea of being able to book on-line but would also like someone at the end of a phone to talk to." Hazel, Edenbridge
"Always able to drop car off pm before is perfect for me as I rely on car for work. " Beth, Croydon
"Every time I have used the Oxted store the customer service has been excellent from Roy and his team. " Paul, Godstone
"Super super friendly and helpful. Made getting my MOT a pleasant experience. Also really appreciated having one of the guys drive me home after finding out my MOT was going to take longer than I thought, which was above and beyond normal service. Definitely would recommend." Sophie, Godstone
"Very happy with service" Jeff, Caterham
"Used s branch for years. Never feel that unnecessary work is recommended or carried out. Great staff." Chris, Westerham
"Always very welcoming make you feel appreciated and being local makes you feel part of the community. Always willing to help and give extra advice and tips with vehicles. Always a pleasure to meet the team as everyone is friendly and polite. Keep up the good work guys." Steve, Edenbridge
"I asked for tyres to be fitted as well as an MOT. Both were completed well within the time estimate. The staff are friendly and polite. A number of my friends use the Edenbridge Garage because of the same reasons." Pauline, Edenbridge
"The final bill was slightly less than quoted." Mark, Edenbridge
"All the guys are really helpful and friendly" Carol, Edenbridge
"Always friendly and helpful" Alan, Croydon
"Everybody there is extremely nice, very helpful, could t have a better bunch of people." Elizabeth, Oxted
"Just keep doing what you're doing.....good job " Nicola, Edenbridge
"excellent as always" Jennifer, Orpington
"Thanks again to Roy and his crew." Edward, Oxted
"PTA Orpington was very accommodating of my error. I arrived a day earlier than my scheduled fitting appointment based on me getting my date mixed up. The chaps were able to fit my tyre later in the day once my delivery was in stock. This was very helpful as I couldn't have visiting the garage on the day of my scheduled fitting." Adekanmi, Orpington
"The guys at Oxted PTA have always been very helpful and given good service. I have been using that garage for years and still go there even though I have moved. Pass on my praise " Debbie, Caterham
"PTA Godstone are excellent. Used them for years and they always provide a great service." Cathy, Blindley Heath
"I has such a terrible experience with Kwick Fit on two separate occassions, PTA are a breath of fresh air. They also carried out the repairs within the time that they had the car. No delays, No 'oh we will have to wait for the parts'. They gave direct and honest advice. They did not try to sell me parts that I did not need, but gave an opinion on parts that may need attention in the future. Will definately use them again." Karen, Orpington
"Usually use PTA Oxted but service with MOT was not available on day I wanted so chose S Godstone. Contact was exceptionally helpful. One comment, your website told me S Godstone was closer to my home (CR3 7AL) than Oxted. Not true. Oxted 2.2 miles, S Godstone 5 miles.. Choose a centre says Oxted 4.1miles, S Godstone 3.7 miles. Not a problem but thought worth mentioning." Paul, Caterham
"Always a good service from Trevor and Sean. They are both the reasons I have been with Pta for so many years. " Brian, South Croydon
"My personal experience of the Letchworth drive branch has been extremely positive. I have found Alan & the rest of the team to always be professional. courteous & trustworthy. I would definitely recommend them in the future." John, Abbey Wood
"I have always been really happy with the service I have received. I tend to book appointments online and pay upfront as cheaper than booking directly with the garage. The website is easy to use." Tracey, Croydon
"Booked MOT which was on time and no hassle.Thank you" Paul, Folkestone
"Nothing to improve good set of lads" Thomas, Orpington
"As always, a very professional, efficient service." Georgia, Beckenham
"Great service as always, really appreciate the small jobs being done automatically for you, in this case wiper blades but bulbs done in the past. Thank you. " Catherine, Bromley
"On a previous visits my door wasn't closing properly, and my exhaust wasn't working correctly. On both occasions the problem was resolved without me being charged, when more unscrupulous garages would no doubt have attempted to charge large costs. That's why I always go back to that garage." Mick, Oxted
"Regular customer who gets first class service from John, Simon and team." Henry, Godstone
"I just wanted to say how excellent I have found PTA over the years and again confirmed as part of this mot. Initially you thought there could have been a problem with brake fluid leaking but on inspection I understand there was no issue and no charge. I've used you for numerous years as I trust the advice and service and once again this was borne out. I will continue to advocate your Bromley garage (I've referred numerous people over the years) and a special thanks to Alan. You could have easily charged unnecessary costs and I would have been none the wiser. Excellent service all round." Carl, Beckenham
"Delivered my car earlier than my appointed time, it was started straight away and completed earlier than planned. Very pleased." Theresa, Godstone
"The staff are very professional and friendly. My car needed a small adjustment to pass the MOT which they did there and then to save me having to bring it back. They provide very helpful explanations about what additional work needs doing and by when it should be done. They treat you as an individual whose business they value. Each member of staff I dealt with, from those who meet and greet you to the mechanics who work on the car are excellent ambassadors for PTA Garage Services." Paul, Oxted
"All round professional service. Also give you an honest opinion of what's wrong with your car. That helps a great deal knowing what a mechanic tells you is actually truthful. Cant really say any more than that." Beverley, West Wickham
"I have always been treated so well at this garage. If I have a bulb go I just drive in and they fix it, they are always friendly and helpful. Love coming here." Thirza, Redhill
"Tip Top service chaps well impressed, keep it up as you did this Saturday no improvement necessary. Great value for money, tyres were there ready when I arrived & advised be about an hour., so I popped into town for some brekki. I returned just within the hour & all done. Chuffed thanks guys and already recommended you to two mates." Paul, East Grinstead
"Very professional service. No fuss transaction. Very quick. Would highly recommend. John" John, Bromley
"Polite staff, quick service, will use them again for sure." Betty , Croydon
"Fabulous and easy service, staff were all very friendly and professional and would definitely use this garage again! " Steve, Oxted
"Customer service is always first class , issues or concerns are patiently and clearly explained " David, Limpsfield
"There was a mix up with dates completely my error yet the staff were willing to allow me to bring the car in for an MOT and service even though it was a very busy time. I bought the car to the garage and left the wrong keys. Yet again the staff were very understanding and allowed me to bring the correct keys I'm sure delaying their schedule further. They kept me informed throughout the day of any repairs that would be required. The staff were very understanding about the mixups that occurred even though it was a very busy time. Thank you PRA Bromley Merry Christmas " Maxine, Bromley
"Always brilliant service. Know I'm getting good honest advice not to be ripped off. " Clare, Lingfield
"Only took my car in for a service but they were able to order in and replace my brake pads and disks on the same day. The guys at Oxted are fantastic and so friendly, can't imagine taking my car anywhere else." Kate, Lingfield
"The staff at the Oxted branch are very friendly, approachable and accommodating. I have on occasion dropped in on the off chance and they have always been able to help and often at short notice. The online booking facility is very clear and easy to use. I have recommended this branch to several of my work colleagues and have used them myself for several years now." Hazel, Godstone
"Your team are very accommodating and customer focussed! Will definitely be returning!" Lee, Oxted
"I have been a customer for a number of years & have always found excellent service in particular Trevor, he is always polite & very informative when repairs need to be done. In my opinion he is an asset to the business & needs to be given recognition. All of my family are now customers & would certainly recommend PTA Shirley. " Lucy, Croydon
"Fairly basic and busy local garage, with nice friendly staff who did a good job for me at a fair price. Free cup of coffee and clean toilet was a bonus" Peter, South Croydon
"PTA are always great. They are friendly, very accommodating and often do mint jobs at no cost. They are local to us too. Excellent service. Thank you " Stephen, Edenbridge
"made me feel a valued customer. answered my query without making me feel like a dumb female... well done... will be back... for next service or any other car matter. defiantly recommending to family and friends. " Lorna, Hythe.
"Pleased to get a text informing me the car was ready for collection." Christopher, Oxted
"We have used PTA Oxted for many years now. The staff are always friendly & helpful & the service is always excellent We use PTA for our private vehicles & Company vans too, the prices are very reasonable & we always feel like we have value for money " B, Oxted
"Always polite and friendly. I feel I get a good service and I feel I am not being ripped off. The Chaps in the office are understanding and explain things in plain English." Tracy, Redhill
"Everything went to plan. PTA is particularly honest if there is anything wrong with the car." John, Oxted
"Shaun was very helpful and the team are a credit nothing but praise on how quick and efficient on the whole team in Edenbridge" Cassandra, Edenbridge
"They always give a great service, never overcharge or make out your car needs work when it doesn't, very honest, helpful and friendly. I won't go anywhere else." Susannah, Kenley
"Good communication from staff many thanks" David, Edenbridge
"As always staff very efficient and friendly. Service excellent" Roland, Oxted
"Great service in all departments" Claire, Croydon
"Very friendly and very good communication ." Dave, Folkestone
"as a longstanding customer the continued usual high standard of friendliness and efficient service " David, Oxted
"PTA Edenbridge is located conveniently for me and has competitively priced products and services . I've used the garage 4 times now and have been very satisfied with the results. I intend considering the garage again and would recommend them to others." Rachna, Edenbridge
"Managed to get my MOT booked in and done,Thank-you" Anita Louisa, Orpington
"The guys at Oxted are really helpful and always happy to recommend" Nicola, Oxted
"I always find all the staff extremely friendly, helpful and efficient and no job is too small, so I will always use PTA at Oxted for MOT and Service." Fiona, Redhill
"Extremely polite and courteous staff." Alan, Shirley
"Friendly welcome and apology that there would be a very short wait before a fitting bay was available. Two fitters dealt with the replacing of the front tyres therefore the time taken to complete the work was substantially reduced and I was on my way quicker than expected. Both fitters were friendly and helpful and, appeared to me to be, very efficient. They, and the receptionist, make it feel less painful to part with hard-earned cash to settle the bill!" Trevor, South Croydon
"Quick and efficient service as always by a friendly and helpful team." Peter, Westerham
"really lovely people, so friendly and nice. felt like you did an honest job and didn't do unnecessary work or over charge me. will definitely be coming back in the future. " Rebecca, Westerham
"The customer service is always excellent at Edenbridge. I asked if they would also check the tyre pressures on my car which they very kindly did. " Susan, Edenbridge
"Quite simply i like the honesty of the garage as i have used them many times and i do not get charged for unnecessary work or messed about its always simple and reliable." Ben, Ashford
"Always friendly and will try to resolve problems with no fuss !" Paul, Oxted
"cheerful welcome and good and efficient service" David, Oxted
"Friendly, helpful staff. Value for money. Reliable and honest. Give the industry a good name unlike other garages." Paul, West Wickham
"kept me informed about why the car failed the MOT and quoted to resolve the issue without assuming " Alasdair, Bromley
"GREAT CUSTOMER SERVICE" Peter, East Grinstead
"Staff were excellent small issue with tyres ordered but had alternative tyres in stock, no delay in changing tyres, very helpful, informative and knowledgable. Arranged refund promptly. Excellent friendly service and would not hesitate to recommend to anyone" Tracey, Croydon
"As an existing customer I know that I will always receive a kind and efficient service. What i really appreciate is the honest opinion i always receive on any of my motoring problems. Well done again" Geoffrey, Croydon
"Very friendly staff. Kept me up to date with what was happening with my car and how much it would cost. Super service!" Joanne, Croydon
"I found the staff to be professional and friendly. The work carried out is excellent and of good value." Chi, Orpington
"all very efficient albeit just replacing two tyres but ordered on the website, didn't take long to be delivered and fitted as soon as received. " Katrina, Edenbridge
"The staff are all very friendly and helpful. They cover the seats in the car and place paper in the footwell to keep these areas free from any grease and grime that may be on their clothing or footwear. However, it is the professional friendly service that really makes this particular service station (Oxted) stand out. The staff are great Ambassadors for PTA Garage Services." Paul, Oxted
"Excellent and I new what needed doing to pass my mot and they didn't come up with new things to add like other garages have. Find them so honest. Thanks again guys.x" Lindsay, Tadworth
"Fantastic service, very professional. Everything was carried promptly and within the time given. I was afraid that I will be told that there is much to do after the pre travel checks (it happened in previous garages that they always found some fault for me to spend more money) It was not the case in this garage. I felt that the staff was helpful and honest. Overall great and professional service and I will be coming back. " Dominika, South Croydon
"Guy at front desk in folkestone was really helpful and polite. " Lisa, Folkestone
"My car was due to have new tyres fitted on the Saturday morning. I went on Friday evening to drop it off so that they could fit the tyres the following morning whenever they wanted. However, they said they'd fit them there and then. Half an hour later and I had my new tyres. Very friendly and helpful; as always. Regards Paula " Paula, Oxted
"Greeted on arrival and invited to either wait or leave my car with them to deal with. Left car and got a prompt call shortly to say it was ready to collect." David, Orpington
"they completed my work when I wanted it and where very professional and curteous" Jeff, Caterham
"Really happy with the service, great value for money and excellent service. Had a call saying it was ready and they explained my advisories too. Will definitely use again. " Scott, Bromley
"Prompt helpful stress free experience " Anna, Bromley
"I've been a PTA customer for some time but this is the first time I have used your website to order. Ordering online not only saved me money (approximately £60) it was quick and simple. Ordered the tyres I wanted. Chose when I wanted them fitted and paid. Arrived at my chosen time and my tyres were fitted almost immediately. I also found the staff to be very helpful and polite. I would gladly recommend this method to anyone. " James, Croydon
"I just want to say how impressed I am with the website and actually being able to book my MOT online! It is very for me convenient, considering I have two young children and finding the time to make a phone call without them making noises in the background has been a godsend! I wish more companies like yours offered the ability to book online! THANK YOU!" Wharehau, Oxted
"PTA excepted the car earlier than my appointment, Kept me in touch with what was going on and gave excellent service/ The price was very reasonable. " Mark, London
"The garage was in Folkestone, I was very sceptical about changing garages, I've always taken mine to my Peugeot dealer but this was getting too expensive. I need not have worried at all, the staff were amazingly friendly and made me feel at ease. I only had an MOT but because of the good service I booked a service for November. Def would recommend ." Debbie, Folkestone
"The experience surpassed my expectations - ordered tyres online on Saturday - tyres fitted on Monday a.m." Anthony, Croydon
"Reception staff always helpful and want to help resolve issues. Been a customer for many years, as was my dad!" Mark, South Croydon
" pta came across as very professional and friendly an experience you don't get at most garages I will use you again a very satisfied customer" Robert, South Croydon
"Polite, friendly, and above all good honest service and advice. I've used them many times over the years with a variety of different cars I 've owned." Alan, West Wickham
"Really appreciated the call to discuss work that needed to be done to the car and clarification on work that needed to be done and bits that were not necessary and could be done at a later point." Jessica, Beckenham
"Very polite and kept me informed." Carolyn, Edenbridge
"Went the extra mile to help my car pass its MOT Wasn't sure whether to use you or not at first, but you were great and I will be using you for all MOTs and Servicing going forwards. We have 4 cars in the household and I'll be recommending everyone goes to you - plus friends Thanks again for the great service" Andrew, Shirley
"On one of the hottest days of the year the staff were friendly and cheerful. During the course of their work I gained the strong impression that they were proud of their organisation which in itself is the ultimate recommendation." Ronald, Gravesend
"Gave some good advice and just got on with the job. Good sense of humour" Chris, Orpington
"All went well. MOT test done at agreed time, necessary work done same day and certificate received. Location is also good with adequate parking facilities. Will definitely use again." Stephen, Bromley
"The whole experience was great from the guys ( one was Perry )at the front desk to the chap that changed my Tyre - I will return when required as a happy customer. Thank you" Martin, Oxted
"Very helpful and friendly staff. Website was easy to use to book services online " Joanna, Godstone
"nice people great service what more can you do" Chris, West Wickham
"I have been using PTA Edenbridge for many years and have always found them to offer very good service levels and really competitive prices (especially so on tyres). The manager (Sean) is undoubtedly the key individual within the branch and it is noticeable if he is away on holiday or absent for any other reason. He has the ability to keep his staff motivated and look after his customers so that they keep coming back time after time. The only improvements would be cosmetic. For example although the branch was given a make over a couple of years ago the flooring in the customer area was not renewed (at least it did not appear to be so). Also the drinks machine for customers is basic in the extreme and could do with updating. These are however trivial matters because the main reason the branch is popular is because it offers a really good range of services at competitive prices and this is coupled with excellent customer service. " Michael, Edenbridge
"My vehicle was collected and delivered and the communication was very good." Jeffrey, Edenbridge
"TYRES WERE DONE BY TWO FITTERS TOGETHER SO ALTHOUGH I WAS HAVING FOUR TYRES I WAS OUT IN JUST OVER HALF AN HOUR- GREAT SERVICE." Eric, Halstead
"I found the PTA Bromley about 8 years ago and from the first encounter they have provided a professional and courteous service. " Tony, Beckenham
"I have been to PTA a few times now and each time I have had outstanding service. I am always greeted by friendly staff who are happy to explain things and lend a helping hand. I am so glad I have found a garage who don't charge extortionate prices and who always aim to sort things out as efficiently as possible. " Bethany, Tonbridge
"Its always a pleasure to go to Pta Shirley as you are sure your car are in trusted hands. Sean and Trevor along with their team always ensures you get the best of the best service. And whenever I have had any issues they are always their to help when I call or go around. Keep doing what you always do." Leo , Croydon
"An MOT is an MOT, but it was available at short notice and on a Saturday. Booking on line was very easy and the whole experience was very positive." Richard, Edenbridge
"Pre-booking service on-line was really helpful and the location near the station to minimise the disruption to my work day was good." Imogen, Lingfield
"The MOT tester, rectified minor faults on my motorcycle to be able to pass it. This is not something other garages would do, there was no charge for this. Extremely happy with the service, and a big thank you to the tester, I didn't even catch his name. Regards Paul Picton CBR 900 Honda Fireblade" Paul, Thornton Heath
"The lads are great, they never make you feel, as a woman, that you don't know what you are talking about. They listen to what you are saying and give you their full attention." Lorraine, Oxted
"Very friendly and informative staff. They managed to fix my car when it was looking like it was in a state of no repair!! Thanks." Katie, Oxted
"Very friendly and helpful staff" Sarah, Crockham Hill
"Always a good service - always busy! Could do with more parking / service bays! Thanks" John, Westerham
"Efficient, friendly, businesslike. I feel confident they have done a good job." Ian, Croydon
"The gentleman on reception was very helpful and ensured that my car was ready before the time he had given. All staff we polite helpful and friendly " Louise, Croydon
"I have used PTA Folkestone once before and I was so impressed with the service I used them again for my second car. The guy on the front desk (sorry I'm not sure of his name) is great, very friendly and welcoming " Sarah, Canterbury
"competitive price friendly and helpgul couldnt be bettered." Tony, West Wickham
"Service was as I expected. Definitely use again" Stephen, West Wickham
"The guys were really helpful and very efficient. My car was ready to collect a lot earlier than I expected which I was very pleased with. " Samantha, Edenbridge
"Staff were really nice and dropping my car off was simple. Would be nice to have something on the website to tell you how long the work is likely to take so you can make plans to go somewhere whilst you are waiting, though the staff told me roughly what time it would be done when asked. Only comment would be that I had to call the garage 20 mins after the time expected to be complete to ask if my car was finished as I needed it to go to work - wondered how long I would have had to of waited if I hadn't called first. " Kirsty, Folkestone
"Excellent service, very friendly staff who were most helpful and offered good advice regarding the MOT. All family regularly use our local PTA garage because of the excellent service." Ross, Croydon
"Very nice people that have looked after my cars over many years now. " Ludvik, Croydon
"The car went in for a service and they noticed the steering wheel was not straight so investigated. They then contacted me to highlight an issue but came prepared with a solution, cost and timeline to resolve the issue and return the car as planned. Very professional." Alun, Lingfield
"Hi, I've been an existing customer for over 15 years at the Shirley branch and always had excellent service and value for money. I have recommended numerous members of my family and friends to use PTA, for their service, value and more importantly honesty. The only sad thing with PTA is that as a loyal customer I used to receive discount in the early years but there hasn't been any loyalty discounts for existing customers for many years now despite competition from other competitors. Wise up PTA and look after existing customers before you lose them. The senior staff at Shirley have been the main reason I have remained loyal for so long. Let me know if you plan to start a loyalty discount card again. It will pay dividends in the long run for you I'm sure . " Darren, South Croydon
"Great customer service, booked a service and new wiper blades using the online system. On the day asked the garage to also look at a indicator fault which they fixed and the car was ready for lunch time. Very pleased. " Matthew, Bicester
"I was having 2 new tyres fitted. I mentioned a noise on cornering coming from the front o/s wheel. The fitter checked for me and found the heat shield slightly bent out of shape so he rectified it there and then. Excellent service." Graham, Edenbridge
"The level of service is excellent. Staff are friendly and knowledgeable. I can’t fault them. Therefore I cannot think of anything they can improve on. " Charlotte, Oxted
"Very happy with the mechanics and receptionist who were all very helpful in advising the best course of action." Michael, Westerham
"Booked in for a mot , the car was a tricky one to test (caterham 7) as it had just been restored , the tester was very careful and took his time to insure no damage was caused , the garage as always was very friendly and professional " Daniel , Edenbridge
"Polite, courteous service. will recommend and use again" Pamela, Banbury
"PTA Garage Services Bromley noticed an issue with my car and rectified it before undertaking a MOT. Great work ethic, quick and friendly. Quality service. " Douglas, West Wickham
"Very happy with the service the chap that was on reception was very helpful and friendly good service 10 /10 " Steven, Hythe
"Excellent service all round." Kim, Banstead
"Been using PTA in Orpington for many years now and very sorry to hear that one is closing. I'm in Biggin Hill so will use the Bromley or Oxted branches in future." David, Westerham
"I love this garage I always use them and every time they go out their way for me they are always friendly and helpful, great value for money and great service. This is probably the only garage I have used where I don’t feel like I am being ripped off, especially being a female customer " Gemma, Folkestone
"Your staff are always friendly, very helpful, give excellent advice. A garage you can trust. " Wendy, Oxted
"Excellent Service" Andrew, Folkestone
"Prompt and efficient service as always - much cheaper than Mercedes too!" Marston, West Wickham
"Nice people, smily and good price (45£ for an MOT) Thanks." Lisa, Farnham
"The Shirley garage is the most helpful and affordable garages I've ever been too. They go out of their way to help you and make you feel like a valued customer; hence since my first visit a few years ago, it is the only garage I will use." Phil, South Croydon
"Always friendly, fair and very helpful. " Micheala, Folkestone
"I have been using this garage for over 20 years . I have always had good service and good advise . I never feel I am over paying or having something done unnecessarily. They’ve tolerated my old bangers all these years!! Shout out for Roy ." Debbie , Caterham
"Great service from Roy the manager and his men as usual. Dealt with on time and on budget. " Alan, Caterham
"Explained the fault excellently and showed me the removed parts which gave me confidence that the repairs were necessary. Very helpful staff and good service" Robert, Chipping Norton
"I love Pta Shirley and have used them for around 20 years. I have even got friends and family to go there too now and they are now regulars as well. " Brian, South Croydon
"Everything was done well, from drop off to pick up. Clean reception, friendly knowledgable staff, excellent service and clear communication. Whatever you/staff do it works keep it up. " Samantha, Bicester
" Fitted me in earlier than I'd booked. Friendly welcome and informed me as soon as my car was ready. " John, Croydon
"I do not think there is any aspect of service that could be improved upon. For last year’s MoT, for unforeseen reasons, I had to twice change my appointment (with reasonable notice). On both occasions, my request was dealt with the utmost courtesy and co-operation. " Peter, Croydon
"The best service ever on my 911 :)" Daniel, Houghton Le Spring
"The tyres were fitted straightaway. A good experience." Robin, Bromley
"We arrived late for the appointment and had a few minor issues in passing the MOT which were sorted out free of charge. Couldnt be happier with the service received. Thanks" Sean, London
"Always a pleasure to deal with" Nicholas, East Grinstead
"The same consistent person behind the counter who is very friendly and funny. Always happy to help even when busy. I like that I’m remembered everytime I’ve gone in. Always done the most reasonable repairs. Rather than being about the money, they’ve repaired each problem I’ve had rather than replace parts. " Maria, Folkestone
"Everything was perfect. Excellent organization and kind and helpful staff. Surely I will also return for any repairs to my car." Gaetano, Croydon
"Very friendly and helpful staff, really appreciated especially as I was ill and unable to bring the car for MOT appointment, it was rearranged without fuss. Thank you." Kayleigh, Adderbury
"They said that the work would take 45 minutes and it took 40 minutes. Can't ask fairer than that." Audrey, Edenbridge
"They are prompt....they return calls.... They are always friendly and give advice......always used them and always will. Excellent service" Janice, Edenbridge
"The two members of staff I encountered provided excellent customer service. Communication was brilliant. I will definitely be returning for service, MOT and any repair work. " John , Croydon
"Due to adverse weather conditions I got my car there early, it was then ready well before it should have been, so I was very pleased with the service. Thank you PTA. " David, Croydon
"The service and staff are all excellent there, My car was seen by Carey he is very professional and has excellent customer service skills Definitely recommend! " Clive, Oxted
"The staff are very friendly and helpful. The MOT was carried out within a short time frame and I was notified immediately that my car was ready to be picked up. It was particularly easy to book the MOT online and the availability was amazing. My power steering failed last year and I took my car into PTA who looked at the problem and advised me of the cost to rectify it shortly after I had left the car with them. My car was repaired within a couple of days. The service was professional, fast and reasonably priced. I have not found a garage yet that I can trust like PTA. Many thanks." Cheryl, Lingfield
"PTA kept me informed throughout the day with progress. Vehicle problems were explained clearly and very easily overcome with good communication. Nothing was a problem. Would use again. " Derek, Keston
"Very good service good prices and friendly customer service " Rimantas, Bromley
"I have nothing but praise for John and bios staff, nothing is too much trouble and he will only do work that is necessary, advising on other work that is desirable. Excellent service and I will continue to use them and promote to my friends and family - Chris Middleton (Mercedes M12 CNM)" Yvonne, Godstone
"Very honest and professional approach Excellent customer service" Sunil, Croydon
"As a woman bringing in a car to a garage is quite daunting, but you guys are always so lovely, open and honest! " Varsha, Purley
"The customer contact was handled exceptionally well, and they even fitted my tyre before the scheduled time. As usual with the Folkestone branch, I was greeted warmly and given fast, courteous and most importantly honest service. The staff here are extremely knowledgeable and very trustworthy, I have used them several times and in every interaction they have given me honest appraisals of the work required (or not required, which is just as important) I use the Folkestone branch for all of minor repairs and MOT and will certainly book them for any work or servicing on the car that they will accept. As a customer, they are one of a few garages I would trust to give me an honest opinion on work required, and they have always gone the extra mile to keep my car on the road. In particular, this last time I required a tyre replacement and the boot tool kit, boot liner and some personal tools etc I had placed on the rear seat whilst the spare was being used. To my surprise once they had fitted my new tyre they had not only replaced the spare in the wheel well, but had correctly fitted all the tools, fittings etc in the correct place, and had even put my personal tools back in the correct place. Outstanding. Please pass my thanks onto the team at Folkestone branch, they are the reason I will continue to use PTA Garage Services." Matthew, Folkestone
"My son and daughter-in-law brought my car in for service and MOT as I was unable this time, they were very impressed with the polite and nice service they were given on my behalf. Thank you very much." Betty, Croydon
"The staff were pleasant and helpful and completed the work very quickly in a professional manner." Christopher, Orpington
"Very friendly staff on arrival. Work was carried out quickly and on time. The only thing I might recommend is a bell or similar on reception to let staff know you are there, as I was waiting for several minutes and had to go out into the garage to find someone in the end as no one saw me standing at the screen by the garage door either. Other than this is was very impressed and will definitely be back again. " Laura, Chipping Norton
"Brilliant, so couldn’t recommend a single thing to improve your services. Keep it up. Cheers..... merry Christmas and all that James" James, South Croydon
"The team are reliably friendly and helpful. We've been regular customers for about 10 years and find the service as good today as it's always been. Our whole family use the garage because of the high level of service and honest advice offered regarding any recommendations for the cars." Deborah, Oxted
"Friendly, helpful and honest. Just keep doing that." Graeme, South Croydon
"The manager John is probably one of the most professional and helpful managers I've ever encountered. Full credit to him!" Simon, South Godstone
"They always treat me as if I am a special customer. I feel valued as a customer and appreciate all the help they give me. " Tracy, Oxted
"Really helpful service - sourced a stop start battery for me, despite an online order which had only offered a standard battery. Also fitted my car in a day early. Thank you" Claire, Oxted
"The older (larger) man that is in the reception is very grumpy and rude. He didn't serve me yesterday thankfully. The younger guys are really nice and helpful." Donna, Oxted
"A1 service as always " Christine, Westerham
"Pleased with ease of choosing/finding tyres and quick turn around - chosen and fitted within a few days. " Mick, Oxted
"Very friendly staff and free drinks what more can you want" John, Bromley
"I have driven a number of 'end of life' cars over the years and I am always grateful for the staff at PTA in Edenbridge for sensitively and delicately breaking the news when the condition of the car is terminal and it is time to say goodbye. I am pleased to say that I have upgraded my standard of car and we had a much better result this year and there was no need for the undertaker on this occasion. " Virginia, Edenbridge
"I feel this branch always gives me honest opinions and great advice. A good value, trustful service. Wish I could say the same about other garages I have used in the past." Andrew, Sevenoaks
"Excellent service " Vishal, Folkestone
"Excellent service from Shirley PTA as usual. I asked if car could be ready by 2pm they did it by 11.30am brilliant" Tim, Croydon
"Very easy online booking and detailed confirmation email. Handy location with parking. Staff are extremely friendly and helpful. I would definitely use again and recommend. " Shona, Bromley
"They listen are friendly and there is a calm atmosphere." Angela, London
"So very helpful and kind. They really go out of their way to make sure you're car is ready and safe at a convenient time. Really couldn't ask for better service. " Emma, Redhill
"Great service, well done everyone and please keep it up" Ernst, Beckenham
"We have used this garage for our cars over many years and have found them excellent forvroutine servicing, tyres etc. we’ve rarely had any cause for complaint and they have always done everything they can even when unforeseen complications arise. I suppose you could offer to clean and valet the car (at extra charge of course) while it’s with you? It’s also good to see that many of the staff have been with you for years. It’s a great business and we regularly recommend it to our friends." Stephen, Oxted
"Fast and efficient job even though the garage was clearly busy. I loved the fact I could pre-pay and order online however I did miss the advice I might have got if I had spoken to a member of the team over the phone." Kate, Edenbridge
"Always keep you informed if work needs doing and usually do anything needed on the day. Mechanics give clear explanation and honest assessment of how urgent or important repairs are and then let you decide without pressure from them. Polite and helpful staff who have become familiar faces." Alan, West Wickham
"Motorcycle MOT, very fast and efficient service." Fred, London
"THIS TIME I HAD NEW TYRES FITTED. ORDERED TYRES ON LINE ARRIVED FOR FITTING AND WORK CARRIED OUT STRAIGHT AWAY WITHOUT FUSS. VERY IMPRESSED AS ALWAYS" Peter, Lingfield
"Kept me up to date with all aspects of the service." Eilian Wynn, Croydon
"The garage is very well run. Can't think of anything they can improve." Karen , South Godstone
"customer service excellent. Always helpful with good advice. I feel confident in the work done and that it is required. Thanks Jeff Banks " Jeff, Caterham
"Thanks for the quick service. " Ilona, Orpington
"As usual, everything was done professionally" Charles, Oxted
"Were very particular about getting wheel alignment correct and steering wheel straight, with several road tests and readjustment, so a delay of about half an hour on collection. I was happy to wait whilst the work was completed properly. I have used this garage quite a few times and always find the staff to be pleasant and helpful and the service is generally good." Brian, Bromley
"Excellent service as usual , very professional , staff vert helpful and friendly , they are a credit to the company , i will use again and reccomend to friends and family , well done" James, Oxted
"Very helpful and friendly staff. Website was easy to use and very informative regarding the types of service. Car ready for collection in good time" Ross, Croydon
"As always, very good personal / local service. A great team that react and help when you need it most. One area of improvement would be, in my humble view, I had two advisory notes on my invoice. PTA could offer an oversight as to roughly what's involved / how long / approx cost to resolve when collecting the car. That would be a nice touch. Keep up the good work Sean and the team! Thank you as always. " Carl, Edenbridge
"I had an mot and full service price very good by booking on line I felt very confident with the overall service great guys that know there stuff and I can feel great improvement how the car feels after the service. keep this up I will be coming back and PTA will be my first choice if my car needs attention before next mot and service." Peter, Croydon
"Great user friendly website. Very easy to book MOT and service online. Staff are always exceptionally friendly. Wouldn't go anywhere else. " Lee, Croydon
"Agreed to check (and clean if necessary) pollen filter although not strictly included in Interim Service." Andrew, Bicester
"We love Alan on reception. He explained things simply and was very helpful." Kim, Bromley
"WE FOUND THE WHOLE EXPERIENCE PERFECT. THE STAFF WERE ALL GREAT AND YOU HAVE THE PRICING SPOT ON. KIND REGARDS GEORGE" George, Ashford
"Totally satisfied customer " Paulo S, Beckenham
"As usual excellent, friendly service" Georgia, Beckenham
"very simple to arrange MOT and service , polite and friendly. very minor niggle . Having taken car to the garage before 8.30 am I got the call to collect at approx. 5.00pm seemed a long timeframe for fairly basic work. but it was not a problem and the lady did apologise for the delay." Martin, Bromley
"Friendly, quick, I like the text service to say when the car is done as I often can't answer my phone at work" Pippa, Crawley
"Very friendly and welcoming" Katie, Edenbridge
"Just very helpfully, completing work in the required timeframe" Peter, Edenbridge
"Very helpful gentleman who went over and above to try and help me with a problem I had with my cars airconditioning. Thank you. " Sarah, West Wickham
"Couldn't have asked for better service. Excellent, thank you very much. " William, Croydon
"Always spot on in what you do, deserve my loyalty. Thank you " Jon , Sanderstead
"Excellent customer service and mechanics. Haqve already recommend to family and friends." Brian, West Wickham
"Competitive prices, honesty & trustworthiness. " Gordon, Caterham
"I have been a customer at the Oxted branch for some years and have always found them to be courteous helpful and quick to remedy any issues they find in regard to ensuring satisfactory vehicle repairs. Many local people feel comfortable that they can go to the store and be given advice and guidance by staff in the normal friendly and jovial manner we are used to. I see no need to change anything there at this time" Linsey, Oxted
"GOOD FRIENDLY AND EFFICIENT SERVICE AS ALWAYS" David, Oxted
"Carried out the work as requested and phoned me promptly when it was ready." John, Bromley
"Came for MOT at 3pm needed a shock absorber to pass and all completed and passed by 5pm excellent service " Jennifer, Orpington
"The staff were very polite & helpful 10 out of 10" David, Folkestone
"Very nice staff , helpfull , very willing to explain . I would be happy to use you again ." Claire, Folkestone
"Above all, always very honest and helpful if any problems ever crop up. A garage you can trust when diagnosing faults is the biggest plus point." Stuart, West Wickham
"Extremely friendly, helpful and professional staff. They always do what they can to make things as easy as possible; for example, they came out to me when I returned to collect my vehicle to save me struggling with the baby and buggy through the door. Edenbridge have always been very competitive on price too. Although I live nearer two other PTAs I always choose Edenbridge because of the service and price." Nicole, Oxted
"Excellent service and customer care from John, Simon and the Team .. They always go that extra mile to help with questions I ask.. They all take pride in there work. Excellent I always reccomend PTA to my family and friends.. Thank you for keeping me motoring.. Cheers Mr Frost." James , Godstone
"- Friendly staff. - Efficient service. - Car passed MOT first time (ie. Didn't make up that it needed work doing!). - Fair prices. I can't think of anything I'd change!" Alicia, Folkestone
"Great communication and a reasonable price. Much better than my last garage. " Fiona, Croydon
"Bernie was fantastic and very helpful." Antony, Ashford
"I am always very happy to use your PTA Shirley branch. They do what it says on the tin!" Annette, Beckenham
"They were very helpful and friendly at the reception the mechanics can out to look at my car nearly straight away. The price was good and it was done on time. Would definitely recommend this garage." Jane, Croydon
"I booked on line and the whole process was very simple. The appointment was as anticipated and the service was very good.The advisory items on the MOT were well explained. The car seems to be running well, just as it has the previous couple of times it has been to PTA. " Craig, Bromley
"I would have liked an explanation of the tracking print out. It was left in the car. I could have taken it back to ask about it, but I am too lazy. " Ray, Westerham
"The team at Shirley PTA are always friendly and helpful which is why I have used them for over 25 years. A well lead team by Sean and Trevor which I trust and that is hard to find in the garage trade. Thank you for your work keeping my cars maintained to a high standard." Geoff, Croydon
"Always happy with the service received there and highly recommend it. Keep up the good work." Sherida, Oxted
"Always a very friendly team, John and Simon are very helpful and knoledgable. I always recommend the garage to all my friends and family. Excellent service as always thank you..????????????????????????" James, Godstone
"We don't normally do surveys, but staff were so helpful that we are making an exception." Colin, Oxted
"ordered complete set of new Tyres on line with a booked Time and Date. When arrived at garage at set time Tyres were Ready to be fitted. in and out of garage with tyres fitted in lass than hour Fitter very friendly and kept me informed what was being done" Brian, Oxted
"Someone from the Garage took my car from work, took it to the garage, did the full service and brought it back to me. It gave me a lengthly explanation of what I should monitor and an estimation of when some parts of the card should be changed. Thanks you very much. I would also to thank both of the gentleman that served me in the HopCroft garage." Romanos, Banbury
"Car ready and waiting to drive away no having to wait around " Brenda, Croydon
"Would highly recommend this garage, very impressed." Louise, Folkestone
"Well done PTA your service is A1 Will definitely use again and also recommend to friends " David, Beckenham
"I arrived just at closing time and the man on the desk was great and turned back on the computer for me to pay. Particularly around Christmas time when I'm sure he was eager to get home it was very kind of him to wait. Thank you. " Stephanie, Steeple Aston
"really helpful friendly staff work carried out to a high standard " Barbara Lenora, Bishop Auckland
"The customer service that John and his team provide is outstanding. He makes me feel very welcome every time I visit and will all explain exactly what is wrong with the vehicle to me In terms I can understand. Such a brilliant garage. I now live in maidenbower but will Always come back to south godstone for a service. " Ellie, Redhill
"Easy to book an MOT time slot on your web site, which the garage kept to. Comfortable place to wait while my car was tested... Courteous staff. " Lionel, Edenbridge
"Kept me well informed of what was happening, ie MOT failed, why, what needed doing how much etc, which I like." Tamara, Bromley
"Good local garage with great staff and great customer service " James, Oxted
"An excellent service - great customer service - great timing - very efficient - highly recommended " Benjamin, South Croydon
"The staff are always very polite and helpful, and we know that they never try and add extras that are not really needed." Margaret, South Croydon
"Excellent customer service" Anita, Chipping Norton
"Lovely lady on reception, cheerful and efficient. Young man who fitted the tyre was pleasant and helpful too." Jan, West Wickham
"Excellent staff attitude politeness and service, refreshing to find! " Helen, Beckenham
"I have been going to PTA Oxted for a number of years. They always make you feel welcome and nothing is ever too much trouble. They are polite and friendly. When I ask a question it is never answered in a way that makes you feel like an idiot - like garages in the past have made me feel. I have introduced my Mum to PTA Oxted and she is equally impressed. Excellent garage to take your car. Paula" Paula, Oxted
"Can't think of enough good words. Old fashioned really good service. Great price. Really regular blokes. Have recommended to friends and family and will use again. These guys are top of their game. The fella who was running the show was leading from the front. If you think this comment is over the top. Go try them and see for yourself." David, Folkestone
"Always professional, polite and efficient. I'm not sure you can improve! " Lyndsay, Westerham
"Edenbridge team are the most helpful that I have come across in the past five years. They go the extra mile." Christopher, Edenbridge
"May be the last time I use this branch as i'm moving away but I must say I have been pretty happy with the way the Edenbridge branch has dealt with me over the last 25 years." Paul, Edenbridge
"Very helpful friendly staff. A cut above the rest. Will always use ." Clare, Blindley Heath
"Called to let me know what they did, asked if I wanted to have tyres aligned following free check. Also installed good quality replacement light bulb so car dashboard now happy (ie detected by BMW rather than cheap one which car thinks is still blown), filled out log form and also reset next service indicator etc - great service thanks." Stuart, London
"It was very easy the whole way through. I booked and paid online, there was good availability. On drop off and collection I wasn't kept waiting and staff were friendly and helpful. The man explained that they should start looking at it at midday so should be done at about 1pm - my message for collection arrived at 12:58! No complaints at all!" Jessica, Oxted
"I had an mot booked for an afternoon appointment which I was worried about getting my car back the same day as I knew it needed work. I had a call explaining it had failed, which I anticipated, but at 11am. So the test was done before I expected which in my mind gave plenty time potentially to get it up to standard. That's bonus 1. I ask if they can get the very long list of problems done in the afternoon and how much. Yes they could and the price was a hell of a lot less than I anticipated. Bonus 2 + 3. Go to pick the car up and it's actually less than they estimated! Finally a garage that doesn't rob you blind. Top notch customer service and fair and honest prices! Will be recommending and certainly returning!" Mark, Edenbridge
"Staff were extremely helpful and very friendly. Car was ready within the time I was told and in excellent condition." Kate, Lingfield
"Quick service, excellent communication. Professional job done." Jeffrey, Edenbridge
"Great friendly service, my car was sorted quickly and at a reasonable price. Overall very happy that my car is now road worthy again and will definitely be going back. " Abigail , Folkestone
"Very friendly receptionist and the gentleman who did my MOT was very informative and helpful. " Graham, Bromley
"It was a friendly place and the guy on the desk is a real credit to the company" Alan, Deal
"Always service with a smile down at Edenbridge. Made to feel welcome, dealt with fairly and honestly. " Paul, Crockham Hill
"Very helpful, excellent service as ever. Always looking for the most cost effective solutions if there is a problem with the car. " Martyn, Oxted
"I feel very well looked after always by the guys at the garage, you have really got it right! Keep up the good work! Excellent customer service and reasonable prices . Thank you" Lyndsay, Westerham
"Nice friendly service, called before 2 pm saying car was ready ." Ian, Croydon
"Explanations were clear and concise. All work was very professional." Panos, Croydon
"All staff excellent as usual " Jennifer, Orpington
"When I arrived forecourt was already quite full with cars. I drove down the side entrance & one of the employees offered to park it up for me. A nice touch. I also liked & found useful option to prebook & pay online. " Jackie, Croydon
"Better access to site. Generally very good service with a product that serves me well. I will use the company again. Thank you" C, South Croydon
"Always good value and very trustworthy. Have used for over 20 years and several friends now use them too. " Brian, South Croydon
"They have a new lady on reception who is very helpful" Chris, Croydon
"Staff were very friendly and efficient, they did a great job. They explained my options, and the car's problems. Then had it ready early. I hadn't even realised the garage was there. " Sarah, Oxted
"We really appreciate the service we get from the guys in Edenbridge. We regularly have our M3 and Jeep repaired and MOT'd and find the Manager friendly, honest and extremely helpful. In the past we had a problem with our Jeep in that it wouldn't start easily. We spent over £600 at the main dealer without a solution and ended up having it towed into Edenbridge PTA. The guys there identified it as a problem they couldn't fix but recommended a place in Croydon. Two days later and £200 lighter we were back on the road. Alongside the great service and competitive prices, its the trustworthy and genuinely knowledgeable nature of your team that brings us back time and again." Chris, Edenbridge
"Found the staff very helpful indeed. It was the day before the Easter weekend when you were particularly busy but still managed to fit us in on that Thursday rather than us having to wait until the Saturday and risk travelling around with no spare in the meantime. Also as it turned out the second two tyres which had not been expected until the Saturday were delivered on the Thursday afternoon and they managed to fit all 4 tyres for us. Apart from staff at the garage also found telephone enquiries regarding ordering on line were also well also informative and politely dealt.with. A big thank you to everyone at South Godstone who saved us from an uncertain weekend travel wise. Pat and Mick " Patricia, Godstone
"l booked online but mistakenly turned up a day early for the bike MoT and the guys still managed to fit me, thanks for being so helpful and accommodating!" Chris, West Wickham
"good fast reliable service and excellent prices on Tyres." Steve, Dover
" Everyone I dealt with was very helpful and straight forward. I appreciated the lack of pressure around upselling (something I have faced at a national chain before). I might have liked a little more detail about how long until replacement parts were needed as I'm selling the car so wanted to make a call on whether to do it before sale. But I didnt ask so this is pretty minor. Really good styaright forward service from start to finish, will use again with my new car, will reccomend to others. " Oliver, Edenbridge
"The only reason I give slightly lower scores is they didn't do a full service, my breaks still need to be done and I have to take it back. Also my on board computer does not show that a service has been done, when mentioned this they said they are unsure how to do this. This should be made clear to customers before booking a service or before they start work on the car.." Matt, Edenbridge
"They did not make a drama out of the fact that when they called to collect the car it had a flat tyre, gave me all my options and let me sort out out what I wanted to do without pressurising me. Then still managed to collect car and return it within the time scale promised. Thank you." Susan, Oxted
"Your staff are very obliging most helpful and friendly especially John the manager" Colin, Godstone
"Treat people like VIP's give them more chat, go in to more detail, make them feel like they are getting a good deal and that you are trying your best and going above and beyond. All a bit rushed / impersonal / uninterested. That said perfectly polite and good work, recommend to everyone." Daniel, West Wickham
"I was booked in for the last MOT of the day including a service & they saw I had a pre school child and managed to have my car ready for after lunch. Thank you" Hazel , Croydon
"Very polite and friendly. Called to confirm that the work was completed. Covers on seat and footwell to keep my car clean." Anthony, Oxted
"Both Sean & Trevor are a credit to the business, they are both so helpful, friendly & so professional when explaining when work/repairs needs to be done. I have been a long standing customer & my family & friends due to my recommendation, I truly trust the workmanship of this garage. " Lucy, Croydon
"I have always been impressed by the spontaneous helpfulness of the team and willingness to explain detail if necessary. If a bulb goes they offer to fit one immediately, for example. I have used other garages and never been as pleased as with this garage." Thirza, Redhill
"I needed mot done urgently on a moped and booked on Saturday and it was carried out on Monday. They made a couple of adjustments at no extra charge" Tim, West Wickham
"PTA oxted have always Been absolutely wonderful over many years. They are always so so helpful and polite and run an extremely efficient garage. Please tell all the lads we respect them very much and think they are doing a really great job. Best company in the whole area. Devon Lovelace Mrs" Devon, Old Oxted
"Can't thank you enough for managing to get it done earlier so we could attend the hospital in an emergency. Very efficient and kind staff much appreciated " Sarah, South Godstone
"Replace and swapped tyres, plus checked wheel alignment. All work done at time with minimum wait. I like the choice and advice when buying the tyres. See you next year!" John, Redhill
"I really enjoyed my experience. I paid up front for a full service and mot. I booked my date on line... A Saturday!! There was no one trying to sell me extras, the job was completed to a high standard very quickly and I saved money. " Simon, Bromley
"Good prompt friendly service for a good price. Excellent all round." Tony, Westerham
"Excellent. Organised friendly. Down to earth. Clean first class. What more could I ask for?" Caroline, Oxted
"Very friendly and helpful and they do know their job which seems to be a rare thing these days." John, Bromley
"I have been a customer at this branch for some time having been recommended by a friend. I cannot fault the service at any time and I think I get good value for money. Appointment are kept and I get regular updates so I am very happy with the service I receive. I have used the garage twice in the last week, once with my wife's car and once with my sons and the service was excellent in both cases." John , Croydon
"Very helpful and went out of their way to help us in a tricky predicament - taking my late father's car to have an MOT without tax or insurance was impossible until PTA arranged to collect and deliver the car for us. They also recommended a car dealer who was happy to buy the car that same afternoon!" Elaine, Bromley
"The gentlemen at PTA Shirley branch were very punctual, allowing me to drop my car in for its MOT before it was officially open. They were very prompt and polite keeping to a schedule, which in turn allowed me to get to my other engagements in good time." Daniel, Croydon
"I have found Alan and his team to be friendly, helpful and honest. I have trust in their judgement and advice. As such I don't mind paying for the service I receive as I consider it good value. They we a model of a well run ethical company. " Tony, Beckenham
"Great service as usual, can't really fault it." Paul, Edenbridge
"Very happy with the overall service i received from the staff at south godstones garage, very easy and pleasant experience, will use again, many thanks" Toni, Godstone
"I have used PTA for a few years now - as have other family members. Our experiences to date have all been first class." Keith, Shirley
"The staff seem to go out of their way to give the customer information, advice etc. even if you choose not book your vehicle in for any work. I do most of my own vehicle repair and maintenance but a few weeks ago I has a really unusual problem with my BMW which I doubted even PTA could fix. To my surprise (and relief) they managed to sort it and only charged me for 1 hour labour. They have carried out my MOT 's for years - truly a garage to trust." Stephen, Croydon
"Was friendly and helped explain how to sort my advisories that came up on my MOT" Gemma, Bromley
"Friendly and helpful at all times. We have a lot of motorbikes in our family and we use pta all the time." Deborah, West Wickham
"Full service booked on website which was easy and straightforward and very clear as to what was included for the price. Vehicle was completed well ahead of expectation and courtesy call received. Existing issue was declared at vehicle drop off, this was tested and checked out and a price provided to rectify with no appointment required once the part is ordered and received. Overall, a very simple, friendly and very trustworthy experience, will definitely return! " Carl, Whyteleafe
"I found the engineer who came to look at the car very helpful and pleasant." Liz, Bromley
"Communication regarding the work required following my service and MoT was excellent. The speed with which the work was carried out was also very good." Paul, Croydon
"I am always treated with respect and courtesy and when I pop in because a bulb has gone (or something similar) they are always ready to deal with it on the spot." Thirza, Merstham
"Always polite, helpful and efficient, being able to use the attached petrol station to drop off / collect keys is a real bonus. A very satisfied regular customer." John, Edenbridge
"Overall service is good and staff are always cheerful and helpful." Bruce, Oxted
"I've been taking my family's car to the Bromley PTA for the last 5-6 years. I have always found the staff helpful, the workmanship to a high standards and the pricing reasonable. When you find a garage you you trust you will return again and again. " Tony, Beckenham
"As always the staff were friendly and helpful. Over the years the staff on many occasions have investigated problems without charge and offered valuable advice. " John, Croydon
"Pre-ordered tyres had already been delivered and my vehicle received immediate attention when I arrived. Overall, very good service and very good value." Peter, Westerham
"Excellent customer service and very friendly staff!!! Thank you again! Norbert Renault Clio" Norbert, Tadworth
"Roy and the staff at Oxted are always courteous and friendly and offer a reliable and efficient service. They are always happy to help and always go the extra mile. " Malcolm, Oxted
"Very informative, sticky situation with my car but they just did as I asked and they just carried on, fantastic! No, we can't do that or it's best too, they just did it. Excellent service and will be recommending them to my friends. Thanks guys! " Lindsay, Tadworth
"good service" Richard, Lingfield
"Sense of humour, friendly relaxed atmosphere but still professional." Keith, Croydon