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Excellent customer service and very friendly staff!!! Thank you again! Norbert Renault Clio - Norbert, Tadworth
Very friendly and informative staff. They managed to fix my car when it was looking like it was in a state of no repair!! Thanks. - Katie, Oxted
The gentleman on reception was very helpful and ensured that my car was ready before the time he had given. All staff we polite helpful and friendly - Louise, Croydon
Sense of humour, friendly relaxed atmosphere but still professional. - keith, Croydon
Efficient, friendly, businesslike. I feel confident they have done a good job. - Ian, Croydon
good service - richard, Lingfield
Always a good service - always busy! Could do with more parking / service bays! Thanks - John, Westerham
Very informative, sticky situation with my car but they just did as I asked and they just carried on, fantastic! No, we can't do that or it's best too, they just did it. Excellent service and will be recommending them to my friends. Thanks guys! - Lindsay, Tadworth
Very friendly and helpful staff - Sarah, Crockham Hill
Roy and the staff at Oxted are always courteous and friendly and offer a reliable and efficient service. They are always happy to help and always go the extra mile. - malcolm, Oxted
The lads are great, they never make you feel, as a woman, that you don't know what you are talking about. They listen to what you are saying and give you their full attention. - Lorraine, Oxted
Pre-ordered tyres had already been delivered and my vehicle received immediate attention when I arrived. Overall, very good service and very good value. - Peter, Westerham
The MOT tester, rectified minor faults on my motorcycle to be able to pass it. This is not something other garages would do, there was no charge for this. Extremely happy with the service, and a big thank you to the tester, I didn't even catch his name. Regards Paul Picton CBR 900 Honda Fireblade - Paul, Thornton Heath
As always the staff were friendly and helpful. Over the years the staff on many occasions have investigated problems without charge and offered valuable advice. - john, Croydon
Pre-booking service on-line was really helpful and the location near the station to minimise the disruption to my work day was good. - Imogen, Lingfield
I've been taking my family's car to the Bromley PTA for the last 5-6 years. I have always found the staff helpful, the workmanship to a high standards and the pricing reasonable. When you find a garage you you trust you will return again and again. - Tony, Beckenham
An MOT is an MOT, but it was available at short notice and on a Saturday. Booking on line was very easy and the whole experience was very positive. - Richard, Edenbridge
Overall service is good and staff are always cheerful and helpful. - Bruce, Oxted
Its always a pleasure to go to Pta Shirley as you are sure your car are in trusted hands. Sean and Trevor along with their team always ensures you get the best of the best service. And whenever I have had any issues they are always their to help when I call or go around. Keep doing what you always do. - Leo , Croydon
Always polite, helpful and efficient, being able to use the attached petrol station to drop off / collect keys is a real bonus. A very satisfied regular customer. - John, Edenbridge
I have been to PTA a few times now and each time I have had outstanding service. I am always greeted by friendly staff who are happy to explain things and lend a helping hand. I am so glad I have found a garage who don't charge extortionate prices and who always aim to sort things out as efficiently as possible. - Bethany, Tonbridge
I am always treated with respect and courtesy and when I pop in because a bulb has gone (or something similar) they are always ready to deal with it on the spot. - Thirza, Merstham
I found the PTA Bromley about 8 years ago and from the first encounter they have provided a professional and courteous service. - Tony, Beckenham
Communication regarding the work required following my service and MoT was excellent. The speed with which the work was carried out was also very good. - Paul, Croydon
I found the engineer who came to look at the car very helpful and pleasant. - Liz, Bromley
My vehicle was collected and delivered and the communication was very good. - Jeffrey, Edenbridge
Full service booked on website which was easy and straightforward and very clear as to what was included for the price. Vehicle was completed well ahead of expectation and courtesy call received. Existing issue was declared at vehicle drop off, this was tested and checked out and a price provided to rectify with no appointment required once the part is ordered and received. Overall, a very simple, friendly and very trustworthy experience, will definitely return! - Carl, Whyteleafe
I have been using PTA Edenbridge for many years and have always found them to offer very good service levels and really competitive prices (especially so on tyres). The manager (Sean) is undoubtedly the key individual within the branch and it is noticeable if he is away on holiday or absent for any other reason. He has the ability to keep his staff motivated and look after his customers so that they keep coming back time after time. The only improvements would be cosmetic. For example although the branch was given a make over a couple of years ago the flooring in the customer area was not renewed (at least it did not appear to be so). Also the drinks machine for customers is basic in the extreme and could do with updating. These are however trivial matters because the main reason the branch is popular is because it offers a really good range of services at competitive prices and this is coupled with excellent customer service. - Michael, Edenbridge
Friendly and helpful at all times. We have a lot of motorbikes in our family and we use pta all the time. - Deborah, West Wickham
nice people great service what more can you do - chris, West Wickham
Was friendly and helped explain how to sort my advisories that came up on my MOT - Gemma, Bromley
Very helpful and friendly staff. Website was easy to use to book services online - Joanna, Godstone
The staff seem to go out of their way to give the customer information, advice etc. even if you choose not book your vehicle in for any work. I do most of my own vehicle repair and maintenance but a few weeks ago I has a really unusual problem with my BMW which I doubted even PTA could fix. To my surprise (and relief) they managed to sort it and only charged me for 1 hour labour. They have carried out my MOT 's for years - truly a garage to trust. - Stephen, Croydon
The whole experience was great from the guys ( one was Perry )at the front desk to the chap that changed my Tyre - I will return when required as a happy customer. Thank you - Martin, Oxted
I have used PTA for a few years now - as have other family members. Our experiences to date have all been first class. - Keith, Shirley
All went well. MOT test done at agreed time, necessary work done same day and certificate received. Location is also good with adequate parking facilities. Will definitely use again. - Stephen, Bromley
Very happy with the overall service i received from the staff at south godstones garage, very easy and pleasant experience, will use again, many thanks - toni, Godstone
Gave some good advice and just got on with the job. Good sense of humour - Chris, Orpington
Great service as usual, can't really fault it. - Paul, Edenbridge
On one of the hottest days of the year the staff were friendly and cheerful. During the course of their work I gained the strong impression that they were proud of their organisation which in itself is the ultimate recommendation. - Ronald, Gravesend
I have found Alan and his team to be friendly, helpful and honest. I have trust in their judgement and advice. As such I don't mind paying for the service I receive as I consider it good value. They we a model of a well run ethical company. - Tony, Beckenham
Went the extra mile to help my car pass its MOT Wasn't sure whether to use you or not at first, but you were great and I will be using you for all MOTs and Servicing going forwards. We have 4 cars in the household and I'll be recommending everyone goes to you - plus friends Thanks again for the great service - Andrew, Shirley
The gentlemen at PTA Shirley branch were very punctual, allowing me to drop my car in for its MOT before it was officially open. They were very prompt and polite keeping to a schedule, which in turn allowed me to get to my other engagements in good time. - Daniel, Croydon
Very polite and kept me informed. - Carolyn, Edenbridge
Very helpful and went out of their way to help us in a tricky predicament - taking my late father's car to have an MOT without tax or insurance was impossible until PTA arranged to collect and deliver the car for us. They also recommended a car dealer who was happy to buy the car that same afternoon! - Elaine, Bromley
Really appreciated the call to discuss work that needed to be done to the car and clarification on work that needed to be done and bits that were not necessary and could be done at a later point. - Jessica, Beckenham
I have been a customer at this branch for some time having been recommended by a friend. I cannot fault the service at any time and I think I get good value for money. Appointment are kept and I get regular updates so I am very happy with the service I receive. I have used the garage twice in the last week, once with my wife's car and once with my sons and the service was excellent in both cases. - John , Croydon
Polite, friendly, and above all good honest service and advice. I've used them many times over the years with a variety of different cars I 've owned. - Alan, West Wickham
Very friendly and helpful and they do know their job which seems to be a rare thing these days. - John, Bromley
pta came across as very professional and friendly an experience you don't get at most garages I will use you again a very satisfied customer - robert, South Croydon
Excellent. Organised friendly. Down to earth. Clean first class. What more could I ask for? - caroline, oxted
Reception staff always helpful and want to help resolve issues. Been a customer for many years, as was my dad! - mark, South Croydon
Good prompt friendly service for a good price. Excellent all round. - Tony, Westerham
The experience surpassed my expectations - ordered tyres online on Saturday - tyres fitted on Monday a.m. - Anthony, Croydon
I really enjoyed my experience. I paid up front for a full service and mot. I booked my date on line... A Saturday!! There was no one trying to sell me extras, the job was completed to a high standard very quickly and I saved money. - Simon, Bromley
The garage was in Folkestone, I was very sceptical about changing garages, I've always taken mine to my Peugeot dealer but this was getting too expensive. I need not have worried at all, the staff were amazingly friendly and made me feel at ease. I only had an MOT but because of the good service I booked a service for November. Def would recommend . - debbie, folkestone
Replace and swapped tyres, plus checked wheel alignment. All work done at time with minimum wait. I like the choice and advice when buying the tyres. See you next year! - John, Redhill
PTA excepted the car earlier than my appointment, Kept me in touch with what was going on and gave excellent service/ The price was very reasonable. - mark, london
Can't thank you enough for managing to get it done earlier so we could attend the hospital in an emergency. Very efficient and kind staff much appreciated - Sarah, South Godstone
I just want to say how impressed I am with the website and actually being able to book my MOT online! It is very for me convenient, considering I have two young children and finding the time to make a phone call without them making noises in the background has been a godsend! I wish more companies like yours offered the ability to book online! THANK YOU! - Wharehau, Oxted
PTA oxted have always Been absolutely wonderful over many years. They are always so so helpful and polite and run an extremely efficient garage. Please tell all the lads we respect them very much and think they are doing a really great job. Best company in the whole area. Devon Lovelace Mrs - Devon, Old Oxted
I've been a PTA customer for some time but this is the first time I have used your website to order. Ordering online not only saved me money (approximately £60) it was quick and simple. Ordered the tyres I wanted. Chose when I wanted them fitted and paid. Arrived at my chosen time and my tyres were fitted almost immediately. I also found the staff to be very helpful and polite. I would gladly recommend this method to anyone. - James, Croydon
I needed mot done urgently on a moped and booked on Saturday and it was carried out on Monday. They made a couple of adjustments at no extra charge - Tim, West Wickham
Prompt helpful stress free experience - Anna, Bromley
I have always been impressed by the spontaneous helpfulness of the team and willingness to explain detail if necessary. If a bulb goes they offer to fit one immediately, for example. I have used other garages and never been as pleased as with this garage. - Thirza, Redhill
Really happy with the service, great value for money and excellent service. Had a call saying it was ready and they explained my advisories too. Will definitely use again. - Scott, Bromley
Both Sean & Trevor are a credit to the business, they are both so helpful, friendly & so professional when explaining when work/repairs needs to be done. I have been a long standing customer & my family & friends due to my recommendation, I truly trust the workmanship of this garage. - Lucy, Croydon
they completed my work when I wanted it and where very professional and curteous - jeff, Caterham
Very polite and friendly. Called to confirm that the work was completed. Covers on seat and footwell to keep my car clean. - Anthony, Oxted
Greeted on arrival and invited to either wait or leave my car with them to deal with. Left car and got a prompt call shortly to say it was ready to collect. - David, Orpington
I was booked in for the last MOT of the day including a service & they saw I had a pre school child and managed to have my car ready for after lunch. Thank you - Hazel , Croydon
My car was due to have new tyres fitted on the Saturday morning. I went on Friday evening to drop it off so that they could fit the tyres the following morning whenever they wanted. However, they said they'd fit them there and then. Half an hour later and I had my new tyres. Very friendly and helpful; as always. Regards Paula - Paula, Oxted
Treat people like VIP's give them more chat, go in to more detail, make them feel like they are getting a good deal and that you are trying your best and going above and beyond. All a bit rushed / impersonal / uninterested. That said perfectly polite and good work, recommend to everyone. - Daniel, West Wickham
Guy at front desk in folkestone was really helpful and polite. - Lisa, Folkestone
Your staff are very obliging most helpful and friendly especially John the manager - Colin, Godstone
Fantastic service, very professional. Everything was carried promptly and within the time given. I was afraid that I will be told that there is much to do after the pre travel checks (it happened in previous garages that they always found some fault for me to spend more money) It was not the case in this garage. I felt that the staff was helpful and honest. Overall great and professional service and I will be coming back. - Dominika, South Croydon
They did not make a drama out of the fact that when they called to collect the car it had a flat tyre, gave me all my options and let me sort out out what I wanted to do without pressurising me. Then still managed to collect car and return it within the time scale promised. Thank you. - susan, Oxted
Excellent and I new what needed doing to pass my mot and they didn't come up with new things to add like other garages have. Find them so honest. Thanks again guys.x - Lindsay, Tadworth
The only reason I give slightly lower scores is they didn't do a full service, my breaks still need to be done and I have to take it back. Also my on board computer does not show that a service has been done, when mentioned this they said they are unsure how to do this. This should be made clear to customers before booking a service or before they start work on the car.. - Matt, Edenbridge
The staff are all very friendly and helpful. They cover the seats in the car and place paper in the footwell to keep these areas free from any grease and grime that may be on their clothing or footwear. However, it is the professional friendly service that really makes this particular service station (Oxted) stand out. The staff are great Ambassadors for PTA Garage Services. - Paul, Oxted
Everyone I dealt with was very helpful and straight forward. I appreciated the lack of pressure around upselling (something I have faced at a national chain before). I might have liked a little more detail about how long until replacement parts were needed as I'm selling the car so wanted to make a call on whether to do it before sale. But I didnt ask so this is pretty minor. Really good styaright forward service from start to finish, will use again with my new car, will reccomend to others. - Oliver, Edenbridge
all very efficient albeit just replacing two tyres but ordered on the website, didn't take long to be delivered and fitted as soon as received. - katrina, Edenbridge
good fast reliable service and excellent prices on Tyres. - steve, Dover
I found the staff to be professional and friendly. The work carried out is excellent and of good value. - Chi, Orpington
l booked online but mistakenly turned up a day early for the bike MoT and the guys still managed to fit me, thanks for being so helpful and accommodating! - Chris, West Wickham
Very friendly staff. Kept me up to date with what was happening with my car and how much it would cost. Super service! - Joanne, Croydon
Found the staff very helpful indeed. It was the day before the Easter weekend when you were particularly busy but still managed to fit us in on that Thursday rather than us having to wait until the Saturday and risk travelling around with no spare in the meantime. Also as it turned out the second two tyres which had not been expected until the Saturday were delivered on the Thursday afternoon and they managed to fit all 4 tyres for us. Apart from staff at the garage also found telephone enquiries regarding ordering on line were also well also informative and politely dealt.with. A big thank you to everyone at South Godstone who saved us from an uncertain weekend travel wise. Pat and Mick - Patricia, Godstone
As an existing customer I know that I will always receive a kind and efficient service. What i really appreciate is the honest opinion i always receive on any of my motoring problems. Well done again - Geoffrey, CROYDON
We really appreciate the service we get from the guys in Edenbridge. We regularly have our M3 and Jeep repaired and MOT'd and find the Manager friendly, honest and extremely helpful. In the past we had a problem with our Jeep in that it wouldn't start easily. We spent over £600 at the main dealer without a solution and ended up having it towed into Edenbridge PTA. The guys there identified it as a problem they couldn't fix but recommended a place in Croydon. Two days later and £200 lighter we were back on the road. Alongside the great service and competitive prices, its the trustworthy and genuinely knowledgeable nature of your team that brings us back time and again. - Chris, Edenbridge
Staff were excellent small issue with tyres ordered but had alternative tyres in stock, no delay in changing tyres, very helpful, informative and knowledgable. Arranged refund promptly. Excellent friendly service and would not hesitate to recommend to anyone - Tracey, Croydon
Staff were very friendly and efficient, they did a great job. They explained my options, and the car's problems. Then had it ready early. I hadn't even realised the garage was there. - Sarah, Oxted
GREAT CUSTOMER SERVICE - peter, East Grinstead
They have a new lady on reception who is very helpful - Chris, Croydon
kept me informed about why the car failed the MOT and quoted to resolve the issue without assuming - Alasdair, Bromley
Always good value and very trustworthy. Have used for over 20 years and several friends now use them too. - Brian, South Croydon
Friendly, helpful staff. Value for money. Reliable and honest. Give the industry a good name unlike other garages. - Paul, West Wickham
Better access to site. Generally very good service with a product that serves me well. I will use the company again. Thank you - C, South Croydon
cheerful welcome and good and efficient service - David, Oxted
When I arrived forecourt was already quite full with cars. I drove down the side entrance & one of the employees offered to park it up for me. A nice touch. I also liked & found useful option to prebook & pay online. - Jackie, Croydon
Always friendly and will try to resolve problems with no fuss ! - Paul, Oxted
All staff excellent as usual - Jennifer, Orpington
Quite simply i like the honesty of the garage as i have used them many times and i do not get charged for unnecessary work or messed about its always simple and reliable. - ben, Ashford
Explanations were clear and concise. All work was very professional. - Panos, Croydon
The customer service is always excellent at Edenbridge. I asked if they would also check the tyre pressures on my car which they very kindly did. - Susan, Edenbridge
Nice friendly service, called before 2 pm saying car was ready . - Ian, Croydon
really lovely people, so friendly and nice. felt like you did an honest job and didn't do unnecessary work or over charge me. will definitely be coming back in the future. - rebecca, westerham
I feel very well looked after always by the guys at the garage, you have really got it right! Keep up the good work! Excellent customer service and reasonable prices . Thank you - lyndsay, westerham
Quick and efficient service as always by a friendly and helpful team. - Peter, Westerham
Very helpful, excellent service as ever. Always looking for the most cost effective solutions if there is a problem with the car. - martyn, Oxted
Friendly welcome and apology that there would be a very short wait before a fitting bay was available. Two fitters dealt with the replacing of the front tyres therefore the time taken to complete the work was substantially reduced and I was on my way quicker than expected. Both fitters were friendly and helpful and, appeared to me to be, very efficient. They, and the receptionist, make it feel less painful to part with hard-earned cash to settle the bill! - Trevor, South Croydon
Always service with a smile down at Edenbridge. Made to feel welcome, dealt with fairly and honestly. - Paul, Crockham Hill
Extremely polite and courteous staff. - Alan, Shirley
It was a friendly place and the guy on the desk is a real credit to the company - Alan, Deal
I always find all the staff extremely friendly, helpful and efficient and no job is too small, so I will always use PTA at Oxted for MOT and Service. - Fiona, Redhill
Very friendly receptionist and the gentleman who did my MOT was very informative and helpful. - Graham, Bromley
The guys at Oxted are really helpful and always happy to recommend - Nicola, Oxted
Great friendly service, my car was sorted quickly and at a reasonable price. Overall very happy that my car is now road worthy again and will definitely be going back. - Abigail , Folkestone
Managed to get my MOT booked in and done,Thank-you - Anita Louisa, Orpington
Quick service, excellent communication. Professional job done. - Jeffrey, Edenbridge
PTA Edenbridge is located conveniently for me and has competitively priced products and services . I've used the garage 4 times now and have been very satisfied with the results. I intend considering the garage again and would recommend them to others. - Rachna, Edenbridge
Staff were extremely helpful and very friendly. Car was ready within the time I was told and in excellent condition. - Kate, Lingfield
as a longstanding customer the continued usual high standard of friendliness and efficient service - David, Oxted
I had an mot booked for an afternoon appointment which I was worried about getting my car back the same day as I knew it needed work. I had a call explaining it had failed, which I anticipated, but at 11am. So the test was done before I expected which in my mind gave plenty time potentially to get it up to standard. That's bonus 1. I ask if they can get the very long list of problems done in the afternoon and how much. Yes they could and the price was a hell of a lot less than I anticipated. Bonus 2 + 3. Go to pick the car up and it's actually less than they estimated! Finally a garage that doesn't rob you blind. Top notch customer service and fair and honest prices! Will be recommending and certainly returning! - Mark, Edenbridge
Very friendly and very good communication . - Dave, Folkestone
It was very easy the whole way through. I booked and paid online, there was good availability. On drop off and collection I wasn't kept waiting and staff were friendly and helpful. The man explained that they should start looking at it at midday so should be done at about 1pm - my message for collection arrived at 12:58! No complaints at all! - Jessica, Oxted
Great service in all departments - Claire, Croydon
Called to let me know what they did, asked if I wanted to have tyres aligned following free check. Also installed good quality replacement light bulb so car dashboard now happy (ie detected by BMW rather than cheap one which car thinks is still blown), filled out log form and also reset next service indicator etc - great service thanks. - Stuart, London
As always staff very efficient and friendly. Service excellent - ROLAND, Oxted
Very helpful friendly staff. A cut above the rest. Will always use . - Clare, Blindley heath
Good communication from staff many thanks - david, Edenbridge
May be the last time I use this branch as i'm moving away but I must say I have been pretty happy with the way the Edenbridge branch has dealt with me over the last 25 years. - paul, Edenbridge
They always give a great service, never overcharge or make out your car needs work when it doesn't, very honest, helpful and friendly. I won't go anywhere else. - Susannah, Kenley
Edenbridge team are the most helpful that I have come across in the past five years. They go the extra mile. - Christopher, Edenbridge
Shaun was very helpful and the team are a credit nothing but praise on how quick and efficient on the whole team in Edenbridge - Cassandra, Edenbridge
Always professional, polite and efficient. I'm not sure you can improve! - Lyndsay, Westerham
Everything went to plan. PTA is particularly honest if there is anything wrong with the car. - JOHN, OXTED
Can't think of enough good words. Old fashioned really good service. Great price. Really regular blokes. Have recommended to friends and family and will use again. These guys are top of their game. The fella who was running the show was leading from the front. If you think this comment is over the top. Go try them and see for yourself. - david, Folkestone
Always polite and friendly. I feel I get a good service and I feel I am not being ripped off. The Chaps in the office are understanding and explain things in plain English. - Tracy, Redhill
I have been going to PTA Oxted for a number of years. They always make you feel welcome and nothing is ever too much trouble. They are polite and friendly. When I ask a question it is never answered in a way that makes you feel like an idiot - like garages in the past have made me feel. I have introduced my Mum to PTA Oxted and she is equally impressed. Excellent garage to take your car. Paula - Paula, Oxted
We have used PTA Oxted for many years now. The staff are always friendly & helpful & the service is always excellent We use PTA for our private vehicles & Company vans too, the prices are very reasonable & we always feel like we have value for money - B, Oxted
Excellent staff attitude politeness and service, refreshing to find! - Helen, Beckenham
Pleased to get a text informing me the car was ready for collection. - Christopher, Oxted
Lovely lady on reception, cheerful and efficient. Young man who fitted the tyre was pleasant and helpful too. - Jan, West Wickham
made me feel a valued customer. answered my query without making me feel like a dumb female... well done... will be back... for next service or any other car matter. defiantly recommending to family and friends. - lorna, hythe.
Excellent customer service - Anita, Chipping Norton
PTA are always great. They are friendly, very accommodating and often do mint jobs at no cost. They are local to us too. Excellent service. Thank you - Stephen, Edenbridge
The staff are always very polite and helpful, and we know that they never try and add extras that are not really needed. - Margaret, South Croydon
Fairly basic and busy local garage, with nice friendly staff who did a good job for me at a fair price. Free cup of coffee and clean toilet was a bonus - PETER, South Croydon
An excellent service - great customer service - great timing - very efficient - highly recommended - Benjamin, South Croydon
I have been a customer for a number of years & have always found excellent service in particular Trevor, he is always polite & very informative when repairs need to be done. In my opinion he is an asset to the business & needs to be given recognition. All of my family are now customers & would certainly recommend PTA Shirley. - Lucy, Croydon
Good local garage with great staff and great customer service - James, Oxted
Your team are very accommodating and customer focussed! Will definitely be returning! - Lee, Oxted
Kept me well informed of what was happening, ie MOT failed, why, what needed doing how much etc, which I like. - Tamara, Bromley
The staff at the Oxted branch are very friendly, approachable and accommodating. I have on occasion dropped in on the off chance and they have always been able to help and often at short notice. The online booking facility is very clear and easy to use. I have recommended this branch to several of my work colleagues and have used them myself for several years now. - Hazel, Godstone
Easy to book an MOT time slot on your web site, which the garage kept to. Comfortable place to wait while my car was tested... Courteous staff. - Lionel, EDENBRIDGE
Only took my car in for a service but they were able to order in and replace my brake pads and disks on the same day. The guys at Oxted are fantastic and so friendly, can't imagine taking my car anywhere else. - Kate, Lingfield
The customer service that John and his team provide is outstanding. He makes me feel very welcome every time I visit and will all explain exactly what is wrong with the vehicle to me In terms I can understand. Such a brilliant garage. I now live in maidenbower but will Always come back to south godstone for a service. - Ellie, Redhill
Always brilliant service. Know I'm getting good honest advice not to be ripped off. - Clare, Lingfield
really helpful friendly staff work carried out to a high standard - barbara lenora, Bishop Auckland
There was a mix up with dates completely my error yet the staff were willing to allow me to bring the car in for an MOT and service even though it was a very busy time. I bought the car to the garage and left the wrong keys. Yet again the staff were very understanding and allowed me to bring the correct keys I'm sure delaying their schedule further. They kept me informed throughout the day of any repairs that would be required. The staff were very understanding about the mixups that occurred even though it was a very busy time. Thank you PRA Bromley Merry Christmas - Maxine, Bromley
I arrived just at closing time and the man on the desk was great and turned back on the computer for me to pay. Particularly around Christmas time when I'm sure he was eager to get home it was very kind of him to wait. Thank you. - Stephanie, Steeple Aston
Customer service is always first class , issues or concerns are patiently and clearly explained - David, Limpsfield
Well done PTA your service is A1 Will definitely use again and also recommend to friends - David, Beckenham
Fabulous and easy service, staff were all very friendly and professional and would definitely use this garage again! - Steve, Oxted
Would highly recommend this garage, very impressed. - Louise, Folkestone
Polite staff, quick service, will use them again for sure. - Betty , Croydon
Car ready and waiting to drive away no having to wait around - Brenda, Croydon
Very professional service. No fuss transaction. Very quick. Would highly recommend. John - John, BROMLEY
Someone from the Garage took my car from work, took it to the garage, did the full service and brought it back to me. It gave me a lengthly explanation of what I should monitor and an estimation of when some parts of the card should be changed. Thanks you very much. I would also to thank both of the gentleman that served me in the HopCroft garage. - Romanos, Banbury
Tip Top service chaps well impressed, keep it up as you did this Saturday no improvement necessary. Great value for money, tyres were there ready when I arrived & advised be about an hour., so I popped into town for some brekki. I returned just within the hour & all done. Chuffed thanks guys and already recommended you to two mates. - Paul, East Grinstead
ordered complete set of new Tyres on line with a booked Time and Date. When arrived at garage at set time Tyres were Ready to be fitted. in and out of garage with tyres fitted in lass than hour Fitter very friendly and kept me informed what was being done - Brian, Oxted
I have always been treated so well at this garage. If I have a bulb go I just drive in and they fix it, they are always friendly and helpful. Love coming here. - Thirza, Redhill
We don't normally do surveys, but staff were so helpful that we are making an exception. - Colin, Oxted
All round professional service. Also give you an honest opinion of what's wrong with your car. That helps a great deal knowing what a mechanic tells you is actually truthful. Cant really say any more than that. - Beverley, West Wickham
Always a very friendly team, John and Simon are very helpful and knoledgable. I always recommend the garage to all my friends and family. Excellent service as always thank you..???????????????????????? - James, Godstone
The staff are very professional and friendly. My car needed a small adjustment to pass the MOT which they did there and then to save me having to bring it back. They provide very helpful explanations about what additional work needs doing and by when it should be done. They treat you as an individual whose business they value. Each member of staff I dealt with, from those who meet and greet you to the mechanics who work on the car are excellent ambassadors for PTA Garage Services. - Paul, Oxted
Always happy with the service received there and highly recommend it. Keep up the good work. - Sherida, Oxted
Delivered my car earlier than my appointed time, it was started straight away and completed earlier than planned. Very pleased. - Theresa, Godstone
The team at Shirley PTA are always friendly and helpful which is why I have used them for over 25 years. A well lead team by Sean and Trevor which I trust and that is hard to find in the garage trade. Thank you for your work keeping my cars maintained to a high standard. - Geoff, Croydon
I just wanted to say how excellent I have found PTA over the years and again confirmed as part of this mot. Initially you thought there could have been a problem with brake fluid leaking but on inspection I understand there was no issue and no charge. I've used you for numerous years as I trust the advice and service and once again this was borne out. I will continue to advocate your Bromley garage (I've referred numerous people over the years) and a special thanks to Alan. You could have easily charged unnecessary costs and I would have been none the wiser. Excellent service all round. - Carl, Beckenham
I would have liked an explanation of the tracking print out. It was left in the car. I could have taken it back to ask about it, but I am too lazy. - Ray, Westerham
Regular customer who gets first class service from John, Simon and team. - Henry, Godstone
I booked on line and the whole process was very simple. The appointment was as anticipated and the service was very good.The advisory items on the MOT were well explained. The car seems to be running well, just as it has the previous couple of times it has been to PTA. - CRAIG, Bromley
On a previous visits my door wasn't closing properly, and my exhaust wasn't working correctly. On both occasions the problem was resolved without me being charged, when more unscrupulous garages would no doubt have attempted to charge large costs. That's why I always go back to that garage. - Mick, Oxted
They were very helpful and friendly at the reception the mechanics can out to look at my car nearly straight away. The price was good and it was done on time. Would definitely recommend this garage. - Jane, Croydon
Great service as always, really appreciate the small jobs being done automatically for you, in this case wiper blades but bulbs done in the past. Thank you. - Catherine, Bromley
I am always very happy to use your PTA Shirley branch. They do what it says on the tin! - Annette, Beckenham
As always, a very professional, efficient service. - Georgia, Beckenham
Bernie was fantastic and very helpful. - Antony, Ashford
Nothing to improve good set of lads - Thomas, Orpington
Great communication and a reasonable price. Much better than my last garage. - Fiona, Croydon
Booked MOT which was on time and no hassle.Thank you - Paul, Folkestone
- Friendly staff. - Efficient service. - Car passed MOT first time (ie. Didn't make up that it needed work doing!). - Fair prices. I can't think of anything I'd change! - Alicia, Folkestone
I have always been really happy with the service I have received. I tend to book appointments online and pay upfront as cheaper than booking directly with the garage. The website is easy to use. - Tracey, Croydon
Excellent service and customer care from John, Simon and the Team .. They always go that extra mile to help with questions I ask.. They all take pride in there work. Excellent I always reccomend PTA to my family and friends.. Thank you for keeping me motoring.. Cheers Mr Frost. - James , Godstone
My personal experience of the Letchworth drive branch has been extremely positive. I have found Alan & the rest of the team to always be professional. courteous & trustworthy. I would definitely recommend them in the future. - John, abbey wood
Extremely friendly, helpful and professional staff. They always do what they can to make things as easy as possible; for example, they came out to me when I returned to collect my vehicle to save me struggling with the baby and buggy through the door. Edenbridge have always been very competitive on price too. Although I live nearer two other PTAs I always choose Edenbridge because of the service and price. - Nicole, Oxted
Always a good service from Trevor and Sean. They are both the reasons I have been with Pta for so many years. - Brian, South Croydon
Above all, always very honest and helpful if any problems ever crop up. A garage you can trust when diagnosing faults is the biggest plus point. - Stuart, West Wickham
Usually use PTA Oxted but service with MOT was not available on day I wanted so chose S Godstone. Contact was exceptionally helpful. One comment, your website told me S Godstone was closer to my home (CR3 7AL) than Oxted. Not true. Oxted 2.2 miles, S Godstone 5 miles.. Choose a centre says Oxted 4.1miles, S Godstone 3.7 miles. Not a problem but thought worth mentioning. - Paul, Caterham
Very nice staff , helpfull , very willing to explain . I would be happy to use you again . - Claire, Folkestone
I has such a terrible experience with Kwick Fit on two separate occassions, PTA are a breath of fresh air. They also carried out the repairs within the time that they had the car. No delays, No 'oh we will have to wait for the parts'. They gave direct and honest advice. They did not try to sell me parts that I did not need, but gave an opinion on parts that may need attention in the future. Will definately use them again. - Karen, Orpington
The staff were very polite & helpful 10 out of 10 - DAVID, Folkestone
PTA Godstone are excellent. Used them for years and they always provide a great service. - Cathy, Blindley Heath
Came for MOT at 3pm needed a shock absorber to pass and all completed and passed by 5pm excellent service - Jennifer, Orpington
The guys at Oxted PTA have always been very helpful and given good service. I have been using that garage for years and still go there even though I have moved. Pass on my praise - Debbie, Caterham
Carried out the work as requested and phoned me promptly when it was ready. - John, Bromley
PTA Orpington was very accommodating of my error. I arrived a day earlier than my scheduled fitting appointment based on me getting my date mixed up. The chaps were able to fit my tyre later in the day once my delivery was in stock. This was very helpful as I couldn't have visiting the garage on the day of my scheduled fitting. - ADEKANMI, Orpington
Thanks again to Roy and his crew. - Edward, Oxted
I have been a customer at the Oxted branch for some years and have always found them to be courteous helpful and quick to remedy any issues they find in regard to ensuring satisfactory vehicle repairs. Many local people feel comfortable that they can go to the store and be given advice and guidance by staff in the normal friendly and jovial manner we are used to. I see no need to change anything there at this time - Linsey, Oxted
excellent as always - Jennifer, Orpington
Competitive prices, honesty & trustworthiness. - gordon, Caterham
Just keep doing what you're doing.....good job - Nicola, Edenbridge
Excellent customer service and mechanics. Haqve already recommend to family and friends. - Brian, West Wickham
Everybody there is extremely nice, very helpful, could t have a better bunch of people. - Elizabeth, Oxted
Always spot on in what you do, deserve my loyalty. Thank you - Jon , Sanderstead
Always friendly and helpful - Alan, Croydon
Couldn't have asked for better service. Excellent, thank you very much. - William, Croydon
All the guys are really helpful and friendly - Carol, Edenbridge
Very helpful gentleman who went over and above to try and help me with a problem I had with my cars airconditioning. Thank you. - Sarah, West Wickham
The final bill was slightly less than quoted. - Mark, Edenbridge
Just very helpfully, completing work in the required timeframe - Peter, Edenbridge
I asked for tyres to be fitted as well as an MOT. Both were completed well within the time estimate. The staff are friendly and polite. A number of my friends use the Edenbridge Garage because of the same reasons. - Pauline, Edenbridge
Very friendly and welcoming - Katie, Edenbridge
Always very welcoming make you feel appreciated and being local makes you feel part of the community. Always willing to help and give extra advice and tips with vehicles. Always a pleasure to meet the team as everyone is friendly and polite. Keep up the good work guys. - steve, Edenbridge
Friendly, quick, I like the text service to say when the car is done as I often can't answer my phone at work - Pippa, Crawley
Used s branch for years. Never feel that unnecessary work is recommended or carried out. Great staff. - Chris, Westerham
very simple to arrange MOT and service , polite and friendly. very minor niggle . Having taken car to the garage before 8.30 am I got the call to collect at approx. 5.00pm seemed a long timeframe for fairly basic work. but it was not a problem and the lady did apologise for the delay. - Martin, Bromley
Very happy with service - Jeff, Caterham
As usual excellent, friendly service - Georgia, Beckenham
Super super friendly and helpful. Made getting my MOT a pleasant experience. Also really appreciated having one of the guys drive me home after finding out my MOT was going to take longer than I thought, which was above and beyond normal service. Definitely would recommend. - Sophie, Godstone
Totally satisfied customer - Paulo S, Beckenham
Every time I have used the Oxted store the customer service has been excellent from Roy and his team. - Paul, GODSTONE
Always able to drop car off pm before is perfect for me as I rely on car for work. - beth, Croydon
We love Alan on reception. He explained things simply and was very helpful. - Kim, Bromley
Very helpful and friendly staff, took the time to explain things to me. I liked the idea of being able to book on-line but would also like someone at the end of a phone to talk to. - Hazel, Edenbridge
Agreed to check (and clean if necessary) pollen filter although not strictly included in Interim Service. - Andrew, Bicester
No changes - great team - Mark, Banbury
Great user friendly website. Very easy to book MOT and service online. Staff are always exceptionally friendly. Wouldn't go anywhere else. - Lee, Croydon
I am very happy with the service I received Thanks - BULENT, Bromley
I had an mot and full service price very good by booking on line I felt very confident with the overall service great guys that know there stuff and I can feel great improvement how the car feels after the service. keep this up I will be coming back and PTA will be my first choice if my car needs attention before next mot and service. - Peter, Croydon
The communication from the member of staff who assisted me was fantastic. He knew all the answers to my questions, called as he said he would and was funny and upbeat on the desk. Lovely service and will definitely be using them again, and recommending to friends. - Charlotte , Croydon
As always, very good personal / local service. A great team that react and help when you need it most. One area of improvement would be, in my humble view, I had two advisory notes on my invoice. PTA could offer an oversight as to roughly what's involved / how long / approx cost to resolve when collecting the car. That would be a nice touch. Keep up the good work Sean and the team! Thank you as always. - Carl, Edenbridge
I found the staff were really friendly and approachable. The service I received was really good, they kept me updated throughout the day on the progress and met time expectations and now my car feels brand new. - Evie, Oxted
Very helpful and friendly staff. Website was easy to use and very informative regarding the types of service. Car ready for collection in good time - Ross, Croydon
Sean is always really helpful and happy and the rest of the staff are too. Very happy with the service we get here - Nadine, Edenbridge
Excellent service as usual , very professional , staff vert helpful and friendly , they are a credit to the company , i will use again and reccomend to friends and family , well done - James, Oxted
They listened to us when we said the car 'groaned' on a hill and investigated. My experience at other places is that they just ignore you! They fixed or commented, changed settings or made recommendations on all of our small problems and made it all very easy and straightforward for us! - Jessica, Oxted
Were very particular about getting wheel alignment correct and steering wheel straight, with several road tests and readjustment, so a delay of about half an hour on collection. I was happy to wait whilst the work was completed properly. I have used this garage quite a few times and always find the staff to be pleasant and helpful and the service is generally good. - Brian, Bromley
Booking on line was easy. I can't imagine how you could improve the service - Peter, Edenbridge
As usual, everything was done professionally - Charles, Oxted
Excellent customer interaction, clear and xplanations and a positive can do, will do attitude. - Sam, Bicester
Thanks for the quick service. - ilona, Orpington
they are friendly & honest always willing to help if they can and carry out the works as requested - Sally, Edenbridge
customer service excellent. Always helpful with good advice. I feel confident in the work done and that it is required. Thanks Jeff Banks - jeff, caterham
Very friendly staff. Excellent service - David, West Wickham
The garage is very well run. Can't think of anything they can improve. - Karen , South Godstone
The guys are always very freindly and helpful, always a pleasure to use. Nothing seems too much effort for them. - Robin, Tatsfield, Westerham
Kept me up to date with all aspects of the service. - Eilian Wynn, Croydon
All the 3 members of staff there were really friendly and helpful. Will definitely be using them again. Thank you for doing my tyres :-) - Sophea, Orpington
Someone greeted me as I got out of my car and knew who I was. I am an existing customer but don't take my car there often so it was nice to know they were expecting me. Polite, helpful and friendly staff - for a lady that is such a recommendation to use them again. - Debi, Oxted
Motorcycle MOT, very fast and efficient service. - fred, London
Overall a great service from PTA Shirley. - Frank, Croydon
Always keep you informed if work needs doing and usually do anything needed on the day. Mechanics give clear explanation and honest assessment of how urgent or important repairs are and then let you decide without pressure from them. Polite and helpful staff who have become familiar faces. - Alan, West Wickham
I always experience a superb service at this garage, and pricing is not excessive. They are a great team! - Susan, Edenbridge
Fast and efficient job even though the garage was clearly busy. I loved the fact I could pre-pay and order online however I did miss the advice I might have got if I had spoken to a member of the team over the phone. - Kate, Edenbridge
Honestly you cannot fault the service there 10/10 - Ben, Folkestone
We have used this garage for our cars over many years and have found them excellent forvroutine servicing, tyres etc. we’ve rarely had any cause for complaint and they have always done everything they can even when unforeseen complications arise. I suppose you could offer to clean and valet the car (at extra charge of course) while it’s with you? It’s also good to see that many of the staff have been with you for years. It’s a great business and we regularly recommend it to our friends. - Stephen, Oxted
Faultless for another year. Brilliant service and guys so helpful and genuine. Know they are not going to rip you off. Make you feel comfortable. Really appreciate picking me up and dropping back. Will always use. Thank you. - Clare, Lingfield
Great service, well done everyone and please keep it up - Ernst, Beckenham
Great staff very helpful and honest. Id definately be using them again. Reasonable priced and quick to quote for work i wanted done. Very pleased - Jessica, Edenbridge
So very helpful and kind. They really go out of their way to make sure you're car is ready and safe at a convenient time. Really couldn't ask for better service. - Emma, Redhill
The pre-inspection by the Portuguese mechanic was both re-assuring and professional. The whole customer experience was outstanding - and the car feels great today. I would not now go anywhere else. - John, Bicester
They listen are friendly and there is a calm atmosphere. - Angela, London
I was recommended pta at godstone 2yrs ago, and now I wouldn’t go anywhere else, john’s customer service in particular is excellent, and every othe member of staff I’ve come into contact with have always been welcoming and friendly. I have been to many other garages in the past and I always felt like I couldn’t get out of there fast enough, but pta godstone I’m very comfortable. Mel - Melanie, East Grinstead
Very easy online booking and detailed confirmation email. Handy location with parking. Staff are extremely friendly and helpful. I would definitely use again and recommend. - Shona, Bromley
Great MOT service for motorbikes - Fred, London
Excellent service from Shirley PTA as usual. I asked if car could be ready by 2pm they did it by 11.30am brilliant - Tim, Croydon
Pointed out tyres just legal, asked if I wanted them changed but had already ordered them. Very good service as usual. - Steve, Oxted
Excellent service - Vishal, Folkestone
I had a very awkward bulb that needed changing and it did take a while but the guys took it in turns to achieve the result and apologised for the time it took but that was not an issue. Thanks to them the job was completed professionally and with patience. Job well done, many thanks. Always polite professional and do a good job. - steve, Edenbridge
I feel this branch always gives me honest opinions and great advice. A good value, trustful service. Wish I could say the same about other garages I have used in the past. - Andrew, Sevenoaks
Very thoughtful explanation on questions asked regarding positioning the car condition for its age and value. - David, Oxted
I have driven a number of 'end of life' cars over the years and I am always grateful for the staff at PTA in Edenbridge for sensitively and delicately breaking the news when the condition of the car is terminal and it is time to say goodbye. I am pleased to say that I have upgraded my standard of car and we had a much better result this year and there was no need for the undertaker on this occasion. - Virginia, Edenbridge
They are always polite, efficient and thorough. - Thirza, Redhill
Very friendly staff and free drinks what more can you want - John, Bromley
I've had a chip on my windscreen for years, which you filled in for me as part of the service. Your staff were honest and upfront, so it was refreshing not being ripped off like other garages do. I'll definitely come back again. - Grant, Whyteleafe
Pleased with ease of choosing/finding tyres and quick turn around - chosen and fitted within a few days. - mick, Oxted
Honest and conscientious - Sarah, EAST GRINSTEAD
A1 service as always - Christine, Westerham
I've always had excellent service at a fair price. Keep it up - Geoffrey, CROYDON
The older (larger) man that is in the reception is very grumpy and rude. He didn't serve me yesterday thankfully. The younger guys are really nice and helpful. - Donna, Oxted
All the staff were great as usual - Melanie, East Grinstead
Really helpful service - sourced a stop start battery for me, despite an online order which had only offered a standard battery. Also fitted my car in a day early. Thank you - Claire, Oxted
They always treat me as if I am a special customer. I feel valued as a customer and appreciate all the help they give me. - Tracy, Oxted
They always treat me as if I am a special customer. I feel valued as a customer and appreciate all the help they give me. - Tracy, Oxted
Really friendly guys, honest and helpful, they even recognise us when we are just getting fuel and say hello - Neil, Oxted
The manager John is probably one of the most professional and helpful managers I've ever encountered. Full credit to him! - Simon, South Godstone
Pleasant greeting on arrival, quick service and updated information. - David, OXTED
Friendly, helpful and honest. Just keep doing that. - Graeme, South Croydon
Always very knowledgeable and helpful - stephen, oxted
The team are reliably friendly and helpful. We've been regular customers for about 10 years and find the service as good today as it's always been. Our whole family use the garage because of the high level of service and honest advice offered regarding any recommendations for the cars. - Deborah, Oxted
When ever I go there the staff are so accommodating and so helpful. Carey who did my car was really helpful and knowledgable and always puts himself out to make sure the job is done well. Best garage in oxted - Sharron , Oxted
Brilliant, so couldn’t recommend a single thing to improve your services. Keep it up. Cheers..... merry Christmas and all that James - James, South Croydon
The team at Bromley are always helpful and friendly I wouldn't take my car anywhere else - Gary, Orpington
Very friendly staff on arrival. Work was carried out quickly and on time. The only thing I might recommend is a bell or similar on reception to let staff know you are there, as I was waiting for several minutes and had to go out into the garage to find someone in the end as no one saw me standing at the screen by the garage door either. Other than this is was very impressed and will definitely be back again. - Laura, Chipping Norton
Customer service is great and always see the same staff year after year. Its very reassuring and I feel that I can trust them. - Debbie, Orpington
The staff were pleasant and helpful and completed the work very quickly in a professional manner. - Christopher, Orpington
I have used PTA Hayesford Park before for MOTs and Tyres, always been pleased with their service. - Andrew, Orpington
My son and daughter-in-law brought my car in for service and MOT as I was unable this time, they were very impressed with the polite and nice service they were given on my behalf. Thank you very much. - Betty, Croydon
A warmer waiting room would be good, but the staff and service was excellent - Alun, Lingfield
The customer contact was handled exceptionally well, and they even fitted my tyre before the scheduled time. As usual with the Folkestone branch, I was greeted warmly and given fast, courteous and most importantly honest service. The staff here are extremely knowledgeable and very trustworthy, I have used them several times and in every interaction they have given me honest appraisals of the work required (or not required, which is just as important) I use the Folkestone branch for all of minor repairs and MOT and will certainly book them for any work or servicing on the car that they will accept. As a customer, they are one of a few garages I would trust to give me an honest opinion on work required, and they have always gone the extra mile to keep my car on the road. In particular, this last time I required a tyre replacement and the boot tool kit, boot liner and some personal tools etc I had placed on the rear seat whilst the spare was being used. To my surprise once they had fitted my new tyre they had not only replaced the spare in the wheel well, but had correctly fitted all the tools, fittings etc in the correct place, and had even put my personal tools back in the correct place. Outstanding. Please pass my thanks onto the team at Folkestone branch, they are the reason I will continue to use PTA Garage Services. - Matthew, Folkestone
Staff at Oxted are always friendly, knowledgeable and helpful. I've been a regular customer since moving to Oxted in 2004 and have never had cause to complain. - Les, Oxted
As a woman bringing in a car to a garage is quite daunting, but you guys are always so lovely, open and honest! - Varsha, Purley
Customer relation is excellent. They will only ask customer to do the actual work needed to be done.Prices are reasonable. Staff is very professional. - Sunil, Croydon
Very honest and professional approach Excellent customer service - Sunil, Croydon
Super friendly, great at explaining car issues and helpful. Thanks so much - Samantha, Horley
I have nothing but praise for John and bios staff, nothing is too much trouble and he will only do work that is necessary, advising on other work that is desirable. Excellent service and I will continue to use them and promote to my friends and family - Chris Middleton (Mercedes M12 CNM) - Yvonne, Godstone
The online booking and paying in advance is brilliant. It makes it much easier and it’s prepaid so no need to worry. They’re very good at ringing up and letting you know when it’s all done and ready to collect. - James, Oxted
Very good service good prices and friendly customer service - Rimantas, Bromley
Showed the wear n tear on a braking system to be able understand why it needed replacement - Jack, Chipping Norton
PTA kept me informed throughout the day with progress. Vehicle problems were explained clearly and very easily overcome with good communication. Nothing was a problem. Would use again. - Derek, Keston
Have used PTA Oxted several times and have always been pleased with the help and service they provide. On this ocassion it is the first time I have used them for car service and MOT. Really impressed - dropped my car off Friday afternoon and received a phone call Sat morning to say car was ready to collect. Excellent prompt, efficient service with a smile. - tesy, WALSALL
The staff are very friendly and helpful. The MOT was carried out within a short time frame and I was notified immediately that my car was ready to be picked up. It was particularly easy to book the MOT online and the availability was amazing. My power steering failed last year and I took my car into PTA who looked at the problem and advised me of the cost to rectify it shortly after I had left the car with them. My car was repaired within a couple of days. The service was professional, fast and reasonably priced. I have not found a garage yet that I can trust like PTA. Many thanks. - Cheryl, Lingfield
You have it spot on at Motorstore Oxted. Nothing is ever too much trouble for team. I don't know how they manage the number of cars in every day. Perry and Roy remember people and make sure they put themselves out to help accommodate loyal customers. The rest of the team clearly work to this ethos as well. It is pricey but they know what are doing and I know from experience that if Perry and team don't find a problem they won't make one up like other places. For these reasons I have recommended Oxted Motorstore dozens of times over the years. You should be proud of this team! Glenn Parker - Glenn, Oxted
The service and staff are all excellent there, My car was seen by Carey he is very professional and has excellent customer service skills Definitely recommend! - Clive, Oxted
Pre-booked time slots are wonderful - straight in, straight out. Stops everyone dropping off at 8am and expecting cars back by lunchtime. Quick pleasant service. Pre-paid, no hidden extras. Booking online. Simplicity. - Nicola, Edenbridge
Due to adverse weather conditions I got my car there early, it was then ready well before it should have been, so I was very pleased with the service. Thank you PTA. - David, Croydon
The whole process was very simple and the service was excellent. - Paul, Hythe
The two members of staff I encountered provided excellent customer service. Communication was brilliant. I will definitely be returning for service, MOT and any repair work. - John , Croydon
Always professional and friendly. Work carried out to highest standards and always helpful when l pop in for advice. Above all very trustworthy. Well done Trevor,Sean and entire PTA Shirley family. - Leo, Croydon
They are prompt....they return calls.... They are always friendly and give advice......always used them and always will. Excellent service - Janice, Edenbridge
Keep doing what you are doing....PTA to me in the words of Tina Turner .... simply the best. And a big thank you as always to Trevor and his team at PTA Shirley. - Leo, Croydon
They said that the work would take 45 minutes and it took 40 minutes. Can't ask fairer than that. - Audrey, Edenbridge
Excellent Service and reasonably priced. What better reason to use PTA. - Nicholas, Orpington
Very friendly and helpful staff, really appreciated especially as I was ill and unable to bring the car for MOT appointment, it was rearranged without fuss. Thank you. - Kayleigh, Adderbury
We received very good, friendly and trustworthy service. It's good to be able to trust who works on your car. Thank you. - Pauline , Tandridge
Everything was perfect. Excellent organization and kind and helpful staff. Surely I will also return for any repairs to my car. - Gaetano, Croydon
I would not improve a thing. Staff are great, service is great and I always recommend PTA Garage to my friends. - Trevor, South Croydon
The same consistent person behind the counter who is very friendly and funny. Always happy to help even when busy. I like that I’m remembered everytime I’ve gone in. Always done the most reasonable repairs. Rather than being about the money, they’ve repaired each problem I’ve had rather than replace parts. - Maria, Folkestone
Great service - don’t change! - Ian, Bicester
Always a pleasure to deal with - Nicholas, East Grinstead
Local very friendy garage with big big customer service , will continue to use and recommend. This team go out of thier way to help . - James, Oxted
We arrived late for the appointment and had a few minor issues in passing the MOT which were sorted out free of charge. Couldnt be happier with the service received. Thanks - Sean, London
I arrived early and the guys obliged me by putting the car in before my appointment, very helpful and genuine nice professional guys. - stephen, Oxted
The tyres were fitted straightaway. A good experience. - Robin, Bromley
The staff at Bromley are fantastic and always so helpful - Gary, Orpington
The best service ever on my 911 :) - daniel, houghton le spring
I have used PTA in Edenbridge for many years now as has my husband and daughter - all of our MOT's are carried out there and my husband has 3 vehicles of his own so 5 vehicles in total. The service is always excellent and the staff very friendly. I would recommend them to anyone. Mrs Jenkins - Kit, Edenbridge
I do not think there is any aspect of service that could be improved upon. For last year’s MoT, for unforeseen reasons, I had to twice change my appointment (with reasonable notice). On both occasions, my request was dealt with the utmost courtesy and co-operation. - PETER, Croydon
Great online booking system for MOTs, and everyone always helpful - Stuart, West Wickham
Fitted me in earlier than I'd booked. Friendly welcome and informed me as soon as my car was ready. - John, Croydon
Kind and friendly service I am going to use PTA all the time - MICHAEL, Dover
Everything was done well, from drop off to pick up. Clean reception, friendly knowledgable staff, excellent service and clear communication. Whatever you/staff do it works keep it up. - Samantha, Bicester
We are local residents always use this garage the staff have good knowledge friendly will always go that bit more too help many times needed to order specific tyres and have never let us down on price and delivery snd fitting feel very comfortable for them to carry out works as needed on both cars well done to the team xx - Steven, Shirley
I love Pta Shirley and have used them for around 20 years. I have even got friends and family to go there too now and they are now regulars as well. - Brian, South Croydon
I am always happy with the service received from PTA Bromley, which I have been using for many years. - Brian, Bromley
Explained the fault excellently and showed me the removed parts which gave me confidence that the repairs were necessary. Very helpful staff and good service - Robert, Chipping Norton
We always find the staff great. Dealt well with late pick up of vehicle/keys. - Stephen, OXTED
Great service from Roy the manager and his men as usual. Dealt with on time and on budget. - ALAN, CATERHAM
Appreciated receiving a text message to say the work on the vehicle was completed - Suzanne, Oxted
I have been using this garage for over 20 years . I have always had good service and good advise . I never feel I am over paying or having something done unnecessarily. They’ve tolerated my old bangers all these years!! Shout out for Roy . - Debbie , Caterham
They agreed to take my vehicle straight in even though I had arrived in the morning rather than afternoon booked, sovery thankful. Mechanic was happy to answer questions and explain time required and process for the aircon recharge. Happy customer now with an even cooler car! - Simon, Croydon
Always friendly, fair and very helpful. - MICHEALA, Folkestone
Very good and friendly service and good explanation - Derek, Bicester
The Shirley garage is the most helpful and affordable garages I've ever been too. They go out of their way to help you and make you feel like a valued customer; hence since my first visit a few years ago, it is the only garage I will use. - phil, South Croydon
Great comms. service and a friendly capable team. - Geoff, West Wickham
Nice people, smily and good price (45£ for an MOT) Thanks. - Lisa, Farnham
Always a pleasure using you guys! - Dave, limpsfield
Prompt and efficient service as always - much cheaper than Mercedes too! - Marston, West Wickham
These guys deliver what customers want - a polite, thorough service at a very competitive price and with excellent quality work. I would always choose Oxted Motorstore first. - Richard, Oxted
Excellent Service - Andrew, Folkestone
It was good that you were able to do the repairs needed to my car the same day as the service, so although it needed a lot of work doing you were able to get the required parts and fit them to fix all the faults. Some other garages would have made us come back another time, this is good from a convenience point of view. - ADAM, Lingfield
Your staff are always friendly, very helpful, give excellent advice. A garage you can trust. - Wendy, Oxted
Absolutely nothing to criticise. Everyone always so helpful and friendly. Our family of 5 cars always use this garage, two of which were also customers at the previous premises. Shaun and Trevor are excellent and so helpful as is Mandy the receptionist. Cant praise them enough. - Ian, Croydon
I love this garage I always use them and every time they go out their way for me they are always friendly and helpful, great value for money and great service. This is probably the only garage I have used where I don’t feel like I am being ripped off, especially being a female customer - Gemma, Folkestone
A good honest service as usual - andrew, WEST WICKHAM
Been using PTA in Orpington for many years now and very sorry to hear that one is closing. I'm in Biggin Hill so will use the Bromley or Oxted branches in future. - David, Westerham
Fine for me! I dropped car off and returned an hour later to a lovely cool car - Carole, Orpington
Excellent service all round. - Kim, Banstead
The staff were polite chatty the car was ready when i returned to pick it up. Will recommend to family and friends. - perry, Bicester
Very happy with the service the chap that was on reception was very helpful and friendly good service 10 /10 - Steven, Hythe
All went well from when I arrived until my car was ready. - Raymond, london
PTA Garage Services Bromley noticed an issue with my car and rectified it before undertaking a MOT. Great work ethic, quick and friendly. Quality service. - DOUGLAS, West Wickham
I booked online to have two new tyres fitted, the only option was a PM fitting. So at 9am i called the bramch to ask what time PM they would like me and was told they are free now so if easier pop up now. By 10am i was home and done, very happy with the service and quality - Adam, Edenbridge
Polite, courteous service. will recommend and use again - Pamela, Banbury
chap on desk really helpful. Text received when vehicle was ready. Initiative to fit bulb without asking me for ok, to ensure vehicle passed mot - Great !! - Kathryn, Hythe
Booked in for a mot , the car was a tricky one to test (caterham 7) as it had just been restored , the tester was very careful and took his time to insure no damage was caused , the garage as always was very friendly and professional - Daniel , Edenbridge
I was very pleased with the whole experience. I got prompt, cheerful service and the work was well executed Full marks! Regards Roy Stenning - roy, Romney Marsh
Very happy with the mechanics and receptionist who were all very helpful in advising the best course of action. - Michael, Westerham
Slightly less grumpy receptionist - Peter, Bromley
The level of service is excellent. Staff are friendly and knowledgeable. I can’t fault them. Therefore I cannot think of anything they can improve on. - Charlotte, Oxted
Yet again a great service nice people that know what there talking about very professional had my service and my mot my vehicle needed a few parts to pass and they explained it to me exactlly what was needed and price which i felt was very reasonable was completed very quick another great service. - Peter, New Addington
I was having 2 new tyres fitted. I mentioned a noise on cornering coming from the front o/s wheel. The fitter checked for me and found the heat shield slightly bent out of shape so he rectified it there and then. Excellent service. - Graham, Edenbridge
All I can hope for as a customer is to receive courteous, efficient service at a competitive price - and that is what was provided. Mr. H P Scoffield - Howard, Orpington
Great customer service, booked a service and new wiper blades using the online system. On the day asked the garage to also look at a indicator fault which they fixed and the car was ready for lunch time. Very pleased. - matthew, Bicester
Very helpful and friendly staff. They are always approachable and ready to help you. - Muriel, Croydon
Hi, I've been an existing customer for over 15 years at the Shirley branch and always had excellent service and value for money. I have recommended numerous members of my family and friends to use PTA, for their service, value and more importantly honesty. The only sad thing with PTA is that as a loyal customer I used to receive discount in the early years but there hasn't been any loyalty discounts for existing customers for many years now despite competition from other competitors. Wise up PTA and look after existing customers before you lose them. The senior staff at Shirley have been the main reason I have remained loyal for so long. Let me know if you plan to start a loyalty discount card again. It will pay dividends in the long run for you I'm sure . - Darren, South Croydon
All the staff are really friendly and helpful. I trust them completely and have never felt they are trying to make money out of me. The advice is honest and the cost of work is always competitive. It would be good to have some sort of loyalty card/points system. - Karen, Oxted
The car went in for a service and they noticed the steering wheel was not straight so investigated. They then contacted me to highlight an issue but came prepared with a solution, cost and timeline to resolve the issue and return the car as planned. Very professional. - Alun, LINGFIELD
On line booking and payment is simple and perfect for a busy life. Booked, taken in, mot given, sorted..thanks - Craig, Edenbridge
Very nice people that have looked after my cars over many years now. - Ludvik, Croydon
The staff are A1 the chap who is on the reception is very friendly and ever so helpful I can't find any faults in the folkestone branch 10 /10 I will definitely be returning to the branch in the future - Steven, Hythe
Excellent service, very friendly staff who were most helpful and offered good advice regarding the MOT. All family regularly use our local PTA garage because of the excellent service. - Ross, Croydon
Your honesty is something I massively respect. Having been ripped off by other garages in the area for MOTs and services, the fact I can trust PTA to do the right thing and a good job is why I keep coming back. Thank you! - Grant, Whyteleafe
Staff were really nice and dropping my car off was simple. Would be nice to have something on the website to tell you how long the work is likely to take so you can make plans to go somewhere whilst you are waiting, though the staff told me roughly what time it would be done when asked. Only comment would be that I had to call the garage 20 mins after the time expected to be complete to ask if my car was finished as I needed it to go to work - wondered how long I would have had to of waited if I hadn't called first. - Kirsty, Folkestone
Thank you Tony for doing my MOT much appreciated. - Ian, Bicester
The guys were really helpful and very efficient. My car was ready to collect a lot earlier than I expected which I was very pleased with. - Samantha, Edenbridge
My car went in for MOT. As parking is sometimes difficult on the premises, I was very pleased to be directed into the MOT bay as I arrived. This is a big benefit of booking ahead. During the test, I sat in the office and enjoyed a complimentary coffee. When the test was complete, the tester brought all the paperwork to me at the table where I was seated. When I left, the car was neatly parked up, ready for me to drive away. - Malcolm, Oxted
Service was as I expected. Definitely use again - Stephen, West Wickham
The collection service persuaded me to go with this branch rather than the Oxted Branch which is closer, all went smoothly and would use again, thank you - MARTIN, Oxted
competitive price friendly and helpgul couldnt be bettered. - Tony, West Wickham
I use PTA Edenbridge for all my families vehicles, serving, MOT, repairs etc. The service is always excellent, I'm kept informed of progress and informed of any additional work before it takes place. I have the confidence that I'm getting good, honest, value for money and a quality service with PTA. Its really appreciated. - Bill, Edenbridge
I have used PTA Folkestone once before and I was so impressed with the service I used them again for my second car. The guy on the front desk (sorry I'm not sure of his name) is great, very friendly and welcoming - Sarah, Canterbury
the staff at this garage go to great lengths to look after the customer they should be recognised for this and I hope that your head office takes note - D, Croydon
Good communication regarding vehicle and work completed on time - Sam, West Wickham
Everyone very friendly and helpful - Mohammed Mahmudul, Rainham
Always a positive experience and I really feel that the staff are genuinely focussed on making the customer happy. - Matthew, Oxted
Been a customer for many years and have introduced neighbours, friends and family to the Motorstore in Oxted. The staff are always polite and friendly putting customer service at the heart of everything they do. Just as importantly the Motorstore is reasonable priced and competitive giving excellent value for money - most important in this day and age. Can't speak highly enough of Roy and the team there and the peace of mind I get with them overseeing the safe running of the 3 cars in my household. - Paul, Oxted
Very happy with staff and service thanks will continue to be a regular customer - jeff, Caterham
Good communication and follow up - JOHN, DORMANSLAND
The staff are always so friendly and trustworthy. I know they’d never do unnecessary work on my car so I feel like they’re really good value for money. Even though I don’t live in the area anymore I always come back to the Oxted branch for services and MOTs on my car because I know they’re the best. - rebecca, westerham
I find compared to main dealers, PTA tell you when you actually need additional work for an MOT, i.e. tyres are at or below the limit. Where as a main dealer would tell you they need changing when they are still well within the limit. PTA aren't trying to sell you a service or product you don't need. Its refreshing, I have recommended PTA to a few people who say a similar this. - Daniel, East Grinstead
Their friendly approachable manner, helpful advice and quality service at a reasonable price helps take the stress and anxiety of owning and maintaining our cars. - Andrew, Sevenoaks
They are incredibly fast and they don't try to bump up prices. I told them i had to be somewhere at a certain time and they made sure my MOT was done and passed by me specefic time. Honest hard working people. - Faith, Bromley
They are always efficient professional and never patronising! - Pamela , WEST WICKHAM
Customer service and timings were outstandingly good for my mot visits. Professional and polite too. - David, Oxted
Great team who are knowledgeable and very helpful. - Raymond , Godstone
Kept me advised throughout the service and MOT Gave me prices of any work before starting it - Barry, Croydon
Gave further advice on health of vehicle without trying to sell anything else to me. - Jonathan, Oxted
Were friendly and carried out tyre replacement quickly - Malcolm, Beckenham
First Time i have used PTA and very happy with the service - Paul, West wickham
Lawrence Hamilton smith did a great job and was very thorough and answered any questions i had highly recommend pta at Edenbridge never had any issues with the work or staff. keep up the good work. - Steven, Edenbridge
Excellent service highly recommended - philip, Bromley
I've been using p t a garage for years. Debbie the receptionist lady and Alan the manager I always very helpful I recommend your garage all the time to my friends and family I also recommend it to single Ladies because it is hard to find a good garage you can trust when your a woman - Lynn, Bromley
Excellent all round. A more comfortable waiting area would be great (we walked to the coffe bar at Nuffield health across the road) but overall impressed with service - arranged on line on Tuesday for an mot that had to be done on Saturday. I’m really pleased. - Hilary, Bromley
Very happy overall. Generally great communications - SMS, voicemail etc. so I knew what was happening. It's expensive maintaining a car, but I feel I paid a fair price. Only improvement - Appreciate it's a team effort, but I never really knew who worked on the car and usually they have some specific information that is helpful to pass on. I really appreciated it when the mechanic who fixed my brakes came over as I was driving off to explain about the handbrake (and offered to tighten for free in a few weeks after bedding-in) - this happened more from individual effort than by design, but made a huge difference to my overall impression. Many thanks. - Adrian, Oxted
Excellent crew as always at your Shirley branch. Keep up the good work as always. Love PTA and take this from a 15years existing customers at Shirley PTA. - Leo, Croydon
Staff are always friendly and helpful. They are always honest about what needs doing and do not try to make you have things done that are unnecessary. - Margaret, South Croydon
I have always found staff to be most helpful and telephone you promptly if any wok needs to be done . I have recommended them to many friends and will continue to do so - Janet, Bromley
Prompt collection and delivery with a phone call to let me know they were on their way to collect the vehicle. Excellent service all round and to top it all the car was returned having been washed. - Robert, Warlingham
Very satisfied with the service, I'd highly recommend them. - Pembie, Folkestone
Always excellent service - Denise, Bromley
Roy and the lads are outstanding, always honest and helpful, couldn't ask for more - Neil, OXTED
just like to say keep up the good work, its rare to find a good garage these days :) - Daniel, Folkestone
Great service, very helpful. - Mark, Bromley
Sean and his band of merry men are always very helpful. John and Estelle Barling. - Estelle, Edenbridge
Very friendly welcome. Always made to feel that they will do their best for you and get you the best deal they can. Very pleased with their service over the years - TRACY, Oxted
Never had a problem in the years I have been using PTA, mostly for MOT's and Tyres via Black Circles. I have always felt looked after by them. - Andrew, Orpington
They are just a great garage with excellent customer service all staff there are great, I mainly see Carey and he’s always so knowledgeable and solves all problems I have with our cars - Sharron, Oxted
What a great garage in south Godstone. My experience using them has always been fantastic. Very professional and very helpful. The manager john is always so kind and very courteous and very good at his job. A great asset to your company. - Rashid, CATERHAM
Great price, great service, friendly team within a very convenient location. - Peter, Oxted
I am disabled and the Oxted motorstore picked up my car and returned it to me and the same driver did both journeys he was extremely polite and very helpful, can't think of anything to complain about at this location always been very satisfied with their work - margaret, oxted
I feel this is a garage I can trust . - Lynda, Edenbridge
Friendly reliable service, I always recommend the Edenbridge PTA. - nicola, East Grinstead
I was very impressed and will use the Godstone branch again. They called in the morning to offer to pick up and drop off service (which i used). They called to let me know any problems and the cost. Best of all they returned the car clean inside and out :) - Ali, Oxted
The team at PTA Oxted are always helpful and always manage to fit me in whenever I need work doing. I have 4 vehicle and always use them for each one of my vehicles. Great team and always happy to help - Samuel, Oxted
You never try to find more issues with my car in order to get more money out of me, and that is very much appreciated! Service is excellent and always very fast. - Jessica, Oxted
Great website - easy to get information and book MOT Great welcome by the receptionist - very helpful Great assessor - explained the MOT service and have some useful advice, and was just generally nice and engaging. Overall, very efficient and very engaging. - David, Oxted
Excellent service will definitely be using again! - David, Beckenham
Staff are all very friendly and do a great job on my car, wont go anywhere else now Ive found them! - Julie, Folkestone
I have always used the oxted branch even though we have moved. The men at the branch are really great. Call when car is ready and overall the experience is great. They are extremely helpful. And one thing I really like, it's the same staff. After all the years I have used this garage staff remain consistent. - Yvonne, East Grinstead
Liked online booking, price very good, honest trustworthy service given every time and that is what I value. Nice men, helpful, caring and not trying to rip customers off, ie unsuspecting women. Have recommended service to friends and son and I shall return. - Sharon, Folkestone
The staff were very helpful, when asking what work need to be done to my vehicle after a MOT they were brilliant at explaining. The staff were quick and efficient as they managed to get the work done that day. - Harley, Chislehurst
Fantastic helpful service as always. You really feel you can trust them. Recommend 100%. - Kathryn, KENT
The Manager John is one of the nicest and most genuine people I have ever come across. Trusting someone with my car knowing they wont rip me off is a big thing for me, after all most members of public dont have the know how to diagnose problems with their car and have to go on what the mechanics say. I wont use any other garage and will continue to use PTA Godstone for as long as John is working there. - Garry, South Godstone
Used pta bromley for years, always good service and the staff are all polite, knowledgeable and on the ball. Wouldn't go anywhere else with my cars - Michael, Bromley
These guys make you feel so welcome Love this place - Kathy, Croydon
The staff & Service at The Motorstore Oxted are fantastic - we have been using this garage for many years & will continue to do so. - Richard, East Grinstead
Can’t overstate the customer focus, nothing ever too much trouble, always able to help... - A , Croydon
Very efficient, very friendly and excellent value - keith, Edenbridge
The receptionist was extremely helpful and the car was kept very clean as the day was wet and paper was in the foot well. The whole experience was excellent. - liz, bromley
The customer service and interaction with the staff was excellent. I have used this branch before and always fond them to be very helpful and honest. - Neville , Croydon
Always friendly, efficient, offer a great service at a good price (sounds like an advert!). - Russell, Bicester
Have been using this PTA for about three years now and have always found the staff friendly and have always driven away feeling that they have given good honest service. Always helpful. Thank you. - Ian, Beckenham
Always a helpful and friendly service and I feel that they are doing work that is needed rather than trying to find things wrong so I have to spend more money. - Karen, Oxted
I have used PTA Oxted for a few years now. Nothing too much trouble for the staff and a pleasure to deal with as usual. - ALAN, Whyteleafe
Jon is a great manager and very helpful, if there is ever a problem he is straight on the phone to explain and show if required. Fantastic service from a great team at South Godstone.. Thankyou - Raymond, Godstone
Very friendly team. Reliable and trust worthy. Thank you. - Helen, Croydon
Wonderful friendly service, my car was even dropped back home for me.. I would not hesitate to recommend PTA The Motorstore.. John and Any are a real asset to the company. Many thanks again.. - James, Godstone
very happy as usual nice friendly staff thet treat you with respect. - Geoff, BROMLEY
Very good service as usual, I’ve been going there for years and trust that when they sat something needs doing then it really does, unlike some organisations I could mention, well done. - Peter, Bromley
Always a pleasure to do business with P.T.A always looked after on every visit Thank you all. - John E, Oxted
Shirley go above and beyond - phil, Bromley
I have always found Debbie, Bernie, Alan and the rest of the team friendly and professional. They pull out all the stops and give a no nonsense service. Once you find a garage that you trust you will always return. I trust their professional opinion and intend to return in years to come. - Tony, Beckenham
Excellent service. have used them for years. Lady on reception always v helpful - Paul, Westerham
Staff always friendly Quality of work is always good They offer good trusty advice - David, Folkestone
All round fantastic service. - Joanne, Bromley
the chap picking up and dropping the car was first rate a definite advantage to th company, the whole process is so simple and great value. First class - steve, Surrey
A great garage who serve the local people so well , there custome care service is second to none , well done and thank you . 5 star service - James, Oxted
I worked in main dealers for.14 years and wish I had a workshop with your great staff and systems. Second time I have used your Folkestone site after being recommended and I am super impressed with your website for booking and paying, but.most importantly, your guy on the counter was on the ball, knew who I was and what I was there for when I dropped the car in. Prompt, polite, and happy enough to make my wife and daughter smile with a Lolly pop when we picked up! Pleasant suprise on cost when we needed two lamps for the car too. Good work guys.. - David , Folkestone
Always a friendly, helpful service. - June, Edenbridge
The staff at Bromley are all friendly and helpful - Gary, Orpington
The South Godstone garage is outstanding! John leads the way and the customer services is the best I have experienced. Thank you for the brilliant service. - Rolanda, South Godstone
Shaun and team.... excellent as usual. Keep up good work. - Leo, Croydon
Always excellent service from PTA Edenbridge - Mark, Edenbridge
Polite professional kept me updated - Daren, Folkestone
Customer service is outstanding and I honestly cannot fault them. They go above and beyond to make sure the customer is happy . - Shaun, Godstone
I find them very helpful and give a very good service - DAVID, Folkestone
helpful and knowledgeable staff, are always prepared to go the extra mile. Unlike some garages, you are never worried about getting ripped off. - Stephen, Croydon
The mechanic explained the problem I had with the car very well, but the outstanding feature was that the reception lady offered to stay late until my son arrived to collect the car at the end of the day, a fantastic service!! - GEORGE, West Wickham
Always helpful and honest! - Linda, Uckfield
Kept me informed of what needed doing to my car, how much it would cost and when it would be ready. I find this very helpful. Also, staff are always friendly and polite in Edenbridge branch - Martin , Edenbridge
Don't change anything . Your fine as you are - Elizabeth, Oxted
top customer service 10 out of 10 - PHIL, Edenbridge
They always offer a first class service especially Shaun and Mandy. - Ian, Croydon
Reception staff very friendly and helpful! nice clean seating area with coffee machine. Also your engineers realigned the headlamp on my moped at no extra charge, which was very nice of them. Overall great place, will definitely be back! - Adem, London
Friendly service Called to explain that tyre was not in stock but happy to provide and alternative that was better for same price On the day the team were helpful and friendly Will defo recommend - Phil, OXTED
Very pleasant and friendly staff. Recommendations for the car were accurate. - Marie-Helene, Folkestone
Totally brilliant lads, Perry and Roy are superb as are all the others, have recommended to a colleague and neighbour who are really pleased. Will use more and more as I’ve more cars now. 110% top lads. - Simon, Oxted
Great service - thank you! - Charlie, Croydon
John is always helpful and ensures that he speaks to me to authorise any additional work. I have been using this garage for the past 6 years and always highly recommend it and would use it for all the work on my car. - Alexandra, South Godstone
I always use PTA in Shirley as the staff are amazing. They are completely trustworthy and always offer the best advice and not the one that makes them the most money like other garages I’ve used in the past. Since having my last two cars I’ve been using them and so does my wife and now my daughter as a good garage with honest staff is hard to find and they always have our best interests at heart. I recommend them to everyone I can. - David, South Croydon
Very well organised, and friendly. A clear explanation of what work was carried out and what will need to be addressed in the near future. Very happy customer :) - John, Bromley
The staff at PTA Edenbridge are always friendly, helpful and professional. I’ve used the garage numerous times now for tyres and my mot was carried out and my car ready when I expected. - Fiona, Edenbridge
It was only an MOT but as always PTA are friendly and efficient. - Peter, Edenbridge
An MOT while you wait - excellent service and friendly and helpful staff. - Glenn, Edenbridge
very helpful and friendly - Geoff, BROMLEY
Staff in oxted are always amazing never let you down and always go the extra mile - Ashley, Oxted
John and his team are always courteous, helpful and professional. They remind me of the traditional local garage service that is increasingly hard to find. They are always prepared to go the extra yard. - Peter, South Godstone
Manager Johno and his team are exceptional and I will continue to go there and recommended - Raymond, Godstone
Been using PTA for nearly 25 years wont go any where else the service is excellent and the advice is always professional - Tim, Bromley
Very happy with customer service & advice given. Feel confident (John) at PTA Godstone will deal with my requests as much as possible and in a very helpful manner. Can't say that about most garages. Have been a long standing customer and will continue to be so. Thankyou. - jeff, Caterham
Friendly, professional and willing to help - Roger, West Wickham
very friendly and helpful staff - MICHAEL, Oxted
John Young and Simon Bourne are extremely helpful, knowledgeable and welcoming. - tony, Oxted
Had 2 tyres fitted. Tyre fitting was completed very quickly by a very competent and professional fitter. All staff very helpful and friendly as always. Very pleased, thank you. - Paul, Oxted
Just excellent and friendly helpful staff. Honest too. Thank you! - Arista, Chipping Norton
Really quick and easy to book online, you receive a text message on the day as a reminder, and one when the work is complete. Always friendly helpful service once inside the garage and always have time to talk through the work done on your vehicle. - Paul , Folkestone
First time I have used PTA. I listened to staff whilst waiting for car. All customers were treated professionally and with respect. Car seat and floor were protected with covers. Would definitely use again when the need arises. - Paul, West Wickham
Great service all round - Maxine, Bromley
I’m always happy with the service I receive.. John always remembers me and my cars and his team are always so polite. It really is an excellent garage and will continue to use it in the future - Alysa, Caterham
Always courteous and polite and carries out the job in excellent time. A really nice service - Murirl, Croydon
Friendly, efficient and helpful service and great value for money. - Clay, Folkestone
Very helpful, friendly and professional service as usual. - Timothy, Edenbridge
Excellent service always - Ann, West Wickham
I had to take my car in early, and planned to walk home and collect it later. Debbie arranged for the MOT to be carried out while I waited. Brilliant friendly service! - Chris, West Wickham
All staff very helpful. Very informative on what has been done and what to watch. All cars in family repaired at garage. - Sarah, Godstone
I use this branch and Hayes, all the mechanics are excellent, a refreshing change from fitters and everyone makes you feel welcome. - Bryan, Bromley
Very good communications. Very prompt and efficient service. Couldn’t be bettered - David, West Wickham
Staff are always polite. Very happy with the service they give me. - piers, Edenbridge
I delt with john on the phone and at the unit. He was absolutely excellent in both positions Because of that I will 100% return, and 100%recommend the company - Simon, East grinstead
Roy and all,the lads are brilliant, really helpful and as honest as they come, I would recommend these guys all day long Great service guys - Neil, OXTED
It was an excellent service, thank you. - Abigail, Bicester
very friendly and always a good service happy to recommend - IAN, Bromley
Excellent service every time - staff are incredibly helpful and do their very best to organise new parts to be fitted same day. All the family use PTA Shirley branch for servicing, repairs and MOT,s and recommend to neighbours and friends locally - Ross, Croydon
Always efficient, but most importantly friendly and helpful. - Elaine, Edenbridge
First class advice on care of my car. - David, Chislehurst
The overall service is very good and the staff are very friendly. I will be definitely be using them again. - Marion, Oxted
Very friendly, efficient staff. - Valerie, Edenbridge
Great service and friendly staff, will use again thanks. - Craig, Folkestone
The Folkestone branch of PTA is excellent. I recommend them to all my friends and family - Ollie, Folkestone
As usual the customer service and my actual service are always done to a very high quality. The manager and his staff are always very professional, helpful and give sound advice on service matters. I have every confidence in them. Something which is hard to find now a days. My Car was picked up from my work, cleaned and returned same day at a reasonable overal price. I personally don't think I could ask for more. Please thank them for me. Jeff Banks - jeff, Caterham
I took my car in for a full service and asked them to look over some potential issues. They diagnosed a couple of things that would need attention but confirmed that they were not immediately essential, nor dangerous, and they also explained my options and the costs involved allowing me to make a fully informed decision on how to proceed. Just as always, the staff are simply superb. - Matthew , Oxted
The staff are always very helpful and polite. I can't praise them enough! - Tanya, Oxfordshire
Excellent communication and job done earlier than expected and all round great job - Jason, Westerham
Excellent service, usually use Oxted PTA but now converted to South Godstone. - liz, south godstone, surrey
Whenever I visit PTA they are always helpful and friendly and nothing is too much trouble???? - Talie, Edenbridge
They are very polite and helpful, nothing is to much. Keep up the good work - Denise , Oxted
Always efficient friendly service. - Mark, Edenbridge
Superb MOTORSTORE always so friendly and nothing is too much trouble Carey on MOT’s is always very good and explains the whole procedure Mr Spackman junior and Roy on the front desk always so willing to sort out any problem stars. Thank you all very much. - John, Oxted
The service is, and always has been, perfect. The staff at Shirley are great, so to my mind you can't improve on perfection! - Steve, Croydon
Very honest and helpful garage, especially John. I have my car collected and redelivered every year for an MOT and Service, The driver is always prompt, friendly and on time. Thank you! - James, Oxted
I have got to know the staff at Oxted as I have been a customer for a long time. They are always very professional helpful and friendly. - Seanne, Oxted
They service 4 family cars for me. I feel I can always discuss any concerns we have with any of the vehicles and the manager will prioritise the importance of each job. So we can budget in order of importance. Helps you to understand what is wrong. Will always try to help if you have an emergency. Great local service. - John, Godstone
The staff knew there jobs and were very helpfull - Timothy, Crowborough
Nowhere to improve as always ready to go the extra mile to explain and remedy any questions the customer may have. Sean is a brilliant Manager - Janice, Edenbridge
A friendly garage, recommend to me by a friend. I found the online booking system for my cars service easy to follow, and there we're no issues dropping my car in. I found the staff friendly and approachable, I felt well informed and trusted that the work would be done correctly. I will be bringing my car in for its MOT next month. - Kate, Hythe
Good communication on MOT required repairs and always seem to do their best to accommodate you. - Pam, Edenbridge
Such lovely staff all of them. All very knowledgable nothing is to much trouble. It’s the only garage in oxted and it’s the best. Wouldn’t go anywhere else. - Vicky, Oxted
The Manager at GODSTONE is outstanding He genuinely cares about his customers and wherever possible always goes the extra mile Many thanks - Richard, GODSTONE
Very efficient, good advice you can trust & helpful friendly service. Many thanks. - Wendy , Oxted
The guys went above and beyond at this garage, really appreciated it. - Kayleigh, Westerham
The Manager always greets everyone with a smile and is friendly. The mechanics are always on hand to explain things if need be and the whole office is friendly. I travel from Maidstone to Folkestone for all my car needs as don’t trust any other garage. - Caroline, Folkestone
Keep doing what you do. Oxted loves you! - Alison, Oxted
Excellent service! - Chris, Oxted
Mot assessor was extremely helpful and advised me of issues which meant getting the faults rectified very quickly and being back on the road asap excellent service friendly staff and competitive prices keep up the good work - Steven, Edenbridge
Very satisfied with my 2 visits to PTA at Hotcroft Holt. Very friendly, helpful and gave me a lift to and from the garage (I live locally). The full service was excellent and I noticed the difference to the performance of my car. Will definitely use the garage again and do recommend. Many thanks to the team. - Lynn, Bicester
Again, great service from all at PTA Edenbridge. Painless service. Keep up the great work. - Carl, Edenbridge
Always go the extra mile to help customers - Paul, Croydon
I have been around the motortrade for over twenty years, your website makes booking easy, the team at Folkestone PTA always suprise me with their efficiency and politeness in dealing with people. Having had poor service from a Land Rover Main Dealer and other main dealers it is refreshing amd encouraging. - DAVID, Folkestone
Easy to book and pay online initially. Good price and came with a good reputation. Friendly and informative staff. Very pleased. - Andrew, Oxted
I always receive a welcome and feel at home. I trust the staff implicitly and have always had excellent service. Nothing more to say. Although I no longer work in Oxted I am prepared to travel now 6/8 miles just to use PTA there. - Thirza, Redhill
Keep doing what you are doing as this has made me come back for the past 15 years. Staff are very professional and friendly. And always delivers a job and always ready to help. Thanks once again to Shaun his team at PTA SHIRLEY. - Leo, Croydon
Always really friendly and helpful staff. My car was finished earlier than expected.Thank you:) - Ashley, Biggin Hill
As always, staff are helpful and professional and kept me informed on what needed doing. - Margaret, South Croydon
I cannot fault the commitment of the South Godstone team to helping the customer whatever the circumstances - really outstanding. - robin, St Meme les Carrieres
Excellent service by excellent staff - Wayne, Folkestone
Brilliant service can't fault it in any way. Like the online booking service makes it really easy to arrange a service and MOT. The man on reception is really friendly and told me of work that will need to be carried out in the future. I am so pleased to find a garage I can trust with reasonable prices. - Clive, Folkestone
Have always had the most excellent customer service from all of the team. Nothing is too much trouble and I also feel my custom is appreciated. If I could give more than 10 stars for customer service I would. In this day and age the level of customer service you offer is very hard to find. I will be a customer for life! Thank you! - Joanna , Oxted
Great and friendly service and good prices would recommend them to everyone - James, Saham toney
Always a very good service from PTA, cant recommend highly enough. - Lee, Betchworth
Staff always very friendly and efficient. we have recommended this business to all our friends. - Chris, West Wickham
Great friendly staff. Bonus getting my car washed too!! Will definitely use again! 5* - Cheryl, AYLESFORD
People are really friendly and they were able to fix all the issues in very little time. - Estanislao, Bromley
Always explain and cost all works. Always on time and very accommodating. Friendly and informative. Never do any work that is not necessary in my experience. - sarah, Edenbridge
Easy to book on line . Work done same day. Inform you straight away if work to be done prior to MOT.. Always pleased with the professional service - Janet, Bromley
Very helpful and friendly - Terry, Westerham
The staff at the Oxted branch are all extremely friendly, welcoming and knowledgeable. I've been a customer for many years and find them very helpful for any car related issue. - Russell, Oxted
As far as I’m concerned nothing could have been to improve your services - Michael, Edenbridge
In my eyes can’t improve, car dropped off and MOT’d in an hour an excellent service! Cheers - Sean, Thetford
Friendly, honest and helpful staff! Would always recommend. - Laura, Chipping Norton
very pleased with everything PTA done for me from start to finish. Staff very helpful and go out of there way - Gary, Oxted
I had booked my car my car for service on Jan 3rd and MOT and as I cannot walk very far so could not bring it down it was collected for me and returned by a very pleasant young man. I had this done for me last year and always very very helpful are the staff at Oxted would not go anywhere else - margaret, Oxted
Easy to book my mot, dropped it in and picked it back up within the hour. The staff were all very friendly and provided an excellent service overall. Thanks - Peter, Croydon
Roy in Reception always remembers you, as do his staff. Important to me. MOT was carried out on time and ready when they said it would be. if you call in for an emergency at any time they will always try and fit you in and deal with the problem. I have every confidence in the garage. - Anthony, Lingfield
Great service - fantastic oxted team - Dave, Oxted
The service I received was excellent, as ever. They are always so friendly nad professional, and go the extra mile to do little things that are very much appreciated. Many thanks. - Russell, Oxted
The staff are always cheerful and helpful. I love using this garage. - Thirza, Redhill
Tony the mot tester has always been very helpful top man I would not go anywhere else very satisfied customer - Sharon, BANBURY
Very efficient, stayed late to finish the work on the car....... great customer service!!! - Mark, Thetford
Great customer service and manager always remembers me. Very helpful and honest - Cheryll, Folkestone
No improvement needed just excellent service - John, Bromley
Always helpful, ready on time no hidden extra's. Explain everything. - Selina , Bromley
Quick initial assessment and callback to discuss the work to be carried out. Good clear schedule of work to be carried out and costs. Work was carried in a timely way with good communication thoroughout and to advise on pick-up time/arrangements. - Robin, Old Coulsdon
Roy and the lads are amazing, couldn't ask for a better bunch of guys, cannot recommend this branch more jighly - chelsie, Oxted
Fantastic garage, always extremely helpful and friendly! - Sadie, Folkestone
Very friendly people. Always helpful and offer lots of advice. - Graham, Bromley
Always friendly and going out of their way to sort the problem, my first choice when it comes to choosing a garage - Lucyna, OXTED
This was my first time using PTA as I have recently moved to the area. I wanted a garage that was conveniently located and had read some good reviews of PTA. I was pleased with the service I received and would be happy to come back again for my car servicing, MOT and maintenance. - Ian, Bromley
I arrived before my appointment time but was seen for my cars MOT straightaway. On my return my car was waiting on the forecourt.. - Edward, CROYDON
Really friendly staff all greeted with a smile, very professional with relaxed air about them, this was the nicest garage I’ve used so will definitely use them from now on - Laura, Lingfield
Really friendly and very helpful. Thank you - Suzanne, bromley
Pickup and return efficiency first class, including communication. Never been given a bum steer by manager who is always courteous and helpful. Doing my best to find fault, but can't (humour). - Gerald, Caterham
Not a think, this garage is well known for it honesty and politeness trust and is second to none for helpful friendly staff - Kathy, Croydon
Very Helpful and efficient, Many thanks - Paul, Lincoln
Awesome service, your people are excellent, the car came back having been cleaned I didn't really have the time to thank the driver, who is a credit to your company remembered me and my cars from the previous year, and is a massive advocate of the firm , "My company are really good honest people" so right, also John kept me very well updated and explained everything in a language I could understand,thank you I will be back. - steve, Reigate
A late pick up was possible even though not needed this time, but helpful to know for future. I've used both Edenbridge & Oxted branches of PTA and always found them helpful and friendly, so always recommend them to others. - Andrew, Crockham Hill
The guys kept me well informed of any issues that occurred during my service and MOT, called about necessary repairs and were all very friendly and professional. - Holli, Edenbridge
Having ordered the tyre online there was a minimum of delay when I arrived as I happened to have chosen a quiet time. The mechanic was thorough and meticulous whilst attending to my requirements. The tyre was changed and I was on my way again approximately 15-20 minutes after my arrival. This was very much appreciated. All the staff I came in contact with were polite and efficient, which is not so common these days. thank you to all from a very satisfied OAP customer. - Trevor, South Croydon
Communication is good, friendly people, feels like a nice positive environment to be around. And most important, cannot fault the work. The car service is exceptional value for what’s included. - Mark, Oxted
Excellent service; friendly, professional and speedy! Rang before carried out additional work which is always appreciated. Thank you. - Clare, Forest Hill
Whenever I take it there I'm confident that the work they carry out is what is needed, that's quite rare... - Peter, Bromley
can't think of anything, always excellent service from Sean and co. - malcolm, Westerham
I really like being able to drop my car off early & then collect it at the end of the day, as a London commuter it works well. - Theresa, West Malling
Smiles all round upon my arrival. Hadn't Even turned my engine off before someone was there to take my car and get started with the MOT. Smiley guy on the desk. Very polite. Highly recommend. - Sue, EDENBRIDGE
Always friendly and helpul - David, Folkestone
Service All good. The reception area is a bit basic plus the chap who served me was smoking in the kitchen which wasn’t nice not is it legal. - Isabel, Bicester
I booked this service / MOT on line. I had a call the night before to confirm with the booking. The next day the pick up driver very professional. They took my car and came back later that day all completed and clean wasn’t expecting that. Great job. 100% great service. - Sam, Oxted
always fabulous - Clare, Chipping Norton
Really quick and friendly service - Carol, Chipping Norton
The staff were so so lovely and helpful. They dropped my car back even though it was a Saturday and they were so nice about it. Have been using PTA for years and wouldn't go anywhere else! - Kate, Whyteleafe
Usual helpful staff - David , Bicester
Very god, used them for years. John the manager is always polite and will always try to fit us in no matter how busy. All the other guys to always curious and helpful. Having a local Garage covering everything they do is excellent, no need to go to a dealer for servicing or repairs. Definitely 5 Star Service. - Duncan, South Godstone
Good advice re my vehicle - David , Steeple Aston
No problems, always very helpful.... Thank you! - Andy, Thetford
I have been using PTA Oxted for nearly 20 years. Staff are ALWAYS extremely friendly and accommodating and the works are always completed in a timely manner. Highly recommended. - MATTHEW, Godstone
John was absolutely amazing, as well as the rest of the staff - really impressed and would definitely use the service again. - Jay, Warlingham
Very efficient, friendly and good value - Kieron, Oxted
Shaun and his team are always polite, professional and helpful. - Tim, Edenbridge
The guys are always very helpful & polite. More often than not, my car is ready before expected time and they always call to advise if anything unexpected shows up. They always deliver a very good service. - Pauline, Edenbridge
Always a very helpful, friendly team . Always give advice just a very good small team .thank you - michelle, Kent
Always happy to use PTA Edenbridge. Shaun and Matt are always friendly and make you feel like mates . They are always helpful and try to give the best experience possible - Brendan, Edenbridge
Keep up the good work! Thank you..... - Bonnie, Edenbridge
Really friendly team who have built trust over the years - Philip, Westerham
I feel that the people at PTA BROMLEY can be trusted and only do or suggest additional work where it is necessary. - David, Bromley
The staff were really helpful and friendly. I can't think of anyway it could be improved. - Judy, Folkestone
Fast and efficient service. Can't fault it! - Sue, Marsh Green
No negative comments. Have used PTA Shirley for many years as I feel they are trustworthy. Manager Sean And staff are efficient and friendly . - Pauline, Croydon
The mechanic was very helpful. Great experience Robert - Robert , London
Very helpful, most efficient service - Alan, South Godstone
My car needed an MOT test... I chose this auto service, MOT station because close to my house, convenient location for me ...The MOT service can be ordered online by choosing the day and time... Pleasant, fast, qualified service..I will continue to use this car service.. Thank you - Dainius, Watton, Thetford
Being a single female, I sometimes feel intimidated about going to garages but PTA in Folkestone have always made me feel like a valued customer, give honest advice and workmanship. I really appreciate the quality of services at this garage. - Georgina, Folkestone
Being a single female, I sometimes feel intimidated about going to garages but PTA in Folkestone have always made me feel like a valued customer, give honest advice and workmanship. I really appreciate the quality of services at this garage. - Georgina, Folkestone
Friendly, knowledgeable and "can do" attitude. It is a pleasure to use this garage that has an exceptional manager. The price you pay is always seems very reasonable. - Ian, Folkestone
Courteous, friendly, efficient - Abel, London
Being a single female, I sometimes feel intimidated about going to garages but PTA in Folkestone have always made me feel like a valued customer, give honest advice and workmanship. I really appreciate the quality of services at this garage. - Georgina, Folkestone
Very helpful always - Sylvia, Oxted
Nothing to improve. They even called me to offer an earlier slot in the day which was much more convenient for me! - Laura, West Wickham
PTA are a traditional garage providing a professional yet personal service. John runs an excellent operation there. I can't fault them. - Peter, South Godstone
John's customer service is excellent. He is very polite, clear and does what he says he is going to do. I have used this garage for a number of years now always with confidence I will get a good service with attention to detail. thankyou I look forward to dealing with his team in the future. I would of course recommend this garage to my friends and relatives. - jeff, Caterham
Staff are always, professional, helpful and knowledgeable., thank you. - Jane, West Wickham
Just everything, easy to get to and park, receptionist, mechanic , great service. Already recommended to my daughter and son in law, service and MOT’s booked - Joe, West Wickham
The guys there ever let me down and nothing is to much for them. They also seem to be dealing with the Covid situation well which I think helps to put people at ease. Great place to take our family car - Richard, Edenbridge
Very efficient, reliable and friendly. - Charlotte, Oxted
Friendly staff and honest advice. What more could I ask for? - Matt, Woodstock
We have been using PTA for many years and have always found the staff friendly, helpful and trust their advice - Nick, Oxted
Debbie is lovely. She is accurate, honest and amenable. The service and MOT went as smoothly as possible. I appreciate the advise the technicians give and their intelligent suggestions / alternatives. Nick Mallett - Nick, Bromley
Very friendly team, kept me And other customers well informed as to progress. Highly recommended. - Paul, West Wickham
Excellent service, good value, courtesy and efficiency. Can't see any way to improve on that. - Peter, South Godstone
Excellent customer service from all your staff. A great team. Good knowledgable advice. Workmanship very good. Always friendly and professional. Been using Pta for many years, confident our cars are safe. Thank you! - Wendy, Oxted
All the staff very helpful and efficient especially Mathew spittle great service - John, Edenbridge
I cant praise the staff at oxted highly enough. I have been a customer for quite a few years and would not go anywhere else. - Brenda, Westerham
Always very helpful and great service. - Daniel, Dereham
As always a really supportive team doing a great job. Thankyou - Lesley, Folkestone
Always pleased with PTA, fast, efficient, polite and Sean always helpful. - Muriel, Croydon
John and his team were amazing as always, nothing is to much effort and the customer service level is phenomenal!!it’s a pleasure to get my car serviced here! Matt Larkins - Matt , Crawley
The staff in the garage are always really helpful, they explain what they are going to do and what time to expect to be finished. They will call if there is any additional work that needs doing and let you know the cost. They are very professional, helpful and don't make you feel like an idiot because you are woman. - Ruth, Folkestone
The guys are friendly and knowledgeable. They seem to take a lot of care to make you feel welcome and explain the work. - Martin, Bicester
I was very impressed by the attitude and competence - Phil, Watton, Thetford
Fantastic service as usual , this garage and staff are an asset to the local community. Thank you. - James, Oxted
Having booked online on Tuesday for fitting 4 new tyres on Friday pm, we dropped the car off and returned home. Later we received a phone call saying the tyres weren't in so we had to return a retrieve our car. Why didn't the garage phone to say the tyres weren't in on Friday morning?Why didn't the chap in reception check on our arrival to avoid 2 wasted journeys? Wanted to support a local business even though the tyres were cheaper in Kwik Fit. Not impressed!!! - Martin, Tonbridge
I was very impressed by the attitude and competence - Phil, Watton, Thetford
As an existing customer I took my car to the Folkestone branch for an MOT and service. Once again I was very impressed with the very courteous and efficient manner of the staff. It was very easy to make the booking online and after dropping my car off the work was completed well within the original time slot, and I received a courtesy call explaining that it had been brought forward due to a cancelation. Upon collection, the very helpful gentleman in the office explained a couple of issues that may need addressing in the near future and that my concern about an intermittent brake warning light was a problem with the lead and not the discs or pads. This was very good news, as I was expecting a much larger bill. It is refreshing to find an honest, reliable and efficient garage and I shall continue to recommend this branch to all my friends and family. - Carl, Folkestone
Friendly, courteous, helpful And honest. Will definitely be using again in future! - Kevin, Beckenham
Extremely courteous and friendly. - Jeff, Thetford
Really happy and cheerful staff on reception. - Karen, Folkestone
From the service I received there is nothing to improve. - roderick, folkestone
I have used this branch for many years and have always found the staff very helpful and polite. I have on occasion had to call in at short notice for tyres (pre-COVID) and they always managed to fit me in on the same day. They are very accommodating and nothing is too much trouble. Would highly recommend them. - Hazel, Godstone
Vehicle ready before I expected - well done - and staff are a great group of guys! - Ian, Bicester
Staff brilliant , guy said two front tyres would be done in about half an hour , I went shopping came back after that time and car was ready. So really efficient service , what more could you ask for . - colin, sth godstone
friendly, efficient and very personable - Philip, Attleborough
Fast, efficient service on the day. I appreciate a thorough MOT, as it is for my safety. Simple online booking and payment system made the process go smoothly. - E, Croydon
Perfect service every time! - Nadine, Oxted
Great customer service from the front desk. Clean and tidy fitment of new tyre. Space saver wheel, jack etc stowed away very tidily in the boot space after fitment. Thank you. - Graham, CROYDON
Always very attentive, advising of any issues as vehicle undergoes service or MOT so no last minute surprises. Staff always polite and professional. - Bill, Heathfield
I have been a customer of PTA Shirley for about 10 years and have always been really happy with the service I have received. The staff are helpful and efficient and I know that I can trust what they tell me in relation to my car. I also like the fact that there has been a good continuity of staff which makes the service feel personal - Margaret, Croydon
I have been bringing my vehicles to PTA Oxted for a number of years now - the staff are exceptional & letting them look after our cars is an absolute pleasure - I have the full trust to leave my car with them in the knowledge that they will maintain my vehicle to the highest standards of safety with an honest approach. They have always excelled to deliver on great value for money, with amazing customer service & an absolute exceptional quality of workmanship. I wouldn’t consider taking my cars anywhere else but the Motorstore Oxted. - Richard, East Grinstead
Love bringing my car here, I get great service, honesty about what is needed and related cost and above all, a friendly face when I go in. - Richard, Redhill
I have used PTA Shirley for many years and have always found the manager Shaun and his team so very friendly and helpful. Nothing is ever too much trouble for them. - Kim, Croydon
Great service as always, well done john and the team! - Matt, Crawley
Welcoming, friendly and efficient that's the service I received that's what every customer wants. - Frank, Croydon
I have only ever been to the Edenbridge PTA. Over the years they have been really good. A well run outfit, the staff are always helpful. - Michael, Edenbridge
Great service as always, well done john and the team! - Matt, Crawley
Always a great service. Thanks - Charlotte, BECKENHAM
The manager was fantastic and was able to turn my car round very quickly to enable me to still make an appointment I had. - Simon, Copthiorne
Bromley PTA Garage is 1st class in every way! Amazing, friendly staff and top class mechanics Fair pricing, and staff will bend over backwards to help! I cannot recommend highly enough Debbie on reception, Alan, Bernie and the boys!! My whole family use this garage, and would not go anywhere else! - Tina, West Wickham
Perry is the main reason I continue to use the garage. The work is great but Perry's customer service is perfect. Honest, accurate and friendly. - Ivan, Oxted
Efficient, friendly and helpful as ever. - Geoffrey, Bromley
I did initially book the appointment online as suggested, but I didn't receive an email confirmation, so I had to call to double-check it was all booked in. That is the only criticism I had, i.e. to make sure email confirmations are sent through. - Susan, South Godstone
Excellent customer care and knowledge of vehicle servicing and maintenance, I wouldn’t go anywhere else. I have all my cars looked after here by John, Simon, Andy and the team. It takes the worry out of motoring. I alway recommend PTA to my family, friends and work colleagues. Keep up the good work and thank you once again. ???? - James, Godstone
Friendly, helpful and very efficient service - Rebecca, Edenbridge
always helpful, always reliable. nothing to improve - Clare, Chipping Norton
Excellent service from start to finish. I asked if MOT and service could be completed by 3 pm. In fact it was all done and ready to collect at 1 pm. Very aware of restrictions re face masks, sanitising keys etc. I have recommended PTA Shirley many times and will continue to do so. - Tim, Croydon
They were very helpful and went above with their customer service. Excellent - Katherine, Oxted
ill mannered / bordering rudeness by the manager John ( reluctance to confirm his name did not alleviate his poor first impression ) he made matters worse by appearing disorganised by not knowing / being aware that the vehicle was booked in nor that there had been an MOT booking via the AA nor that there was an pre- booked online paid order on the PTA website for a new tyre and windscreen wiper - The AA recommended this garage and it was my first visit - the vehicle is still with the Godstone branch - I will carefully monitor the service this employee delivers in the hope that as a tolerant customer and giving the benefit of the doubt that your manager improves his behaviour and my unfortunate experience at this branch was due to John having a one off bad Monday morning ! on a positive note the mechanic appeared to be a diligent conscientious professional Mr. S SLEITH - Steve , East Grinstead
Staff were very friendly, knowledgeable and answered my questions about booking a service online. My car was ready within the hour and came back tidy and clean. Thank you so much - Lisa, Folkestone
Customer service is outstanding at this garage. The work performed is always explained clearly too - Shaun, Godstone
brilliant customer service in this current climate, couldnt fault them at all. - laurence, Folkestone
Overall a good experience. Excellent communication for every stage of the process. - David, Oxted
The hopcrofts holt was closed on Saturday and you system doesn't take that into account. Extremely frustrating. - Marco, Bicester
Customer service excellent - Many thanks - Tina, Folkestone
I am an existing customer of about 15 years and have always used PTA Shirley. Sean and his team have always treated me with respect, very professional in their jobs and always provided excellent customer service and above all always honest in everything they do. It's very rear to get service like this anywhere in the world today. So l just wanted to say thank you PTA Shirley( Sean and team) and keep up the excellent service at your garage. - Leo, Croydon
Consistently excellent service. I always feel confident that they will never carry out unnecessary work and will always complete repairs to the highest standard at the best price. I have used a lot of garages over the years and this is definitely the best. - Angela , Edenbridge
Great mechanics, I trust them fully. - ANDY, West Wickham
Fantastic service as always! Thank you. - Christopher, Folkestone
They are always ready to help and great customer service - Lesley, Folkestone
I think PTA garages in Shirley is wonderful, the staff including Mandy (reception) Sean, Trevor all excellent. I became unwell and they were extremely helpful, my car was repaired very well, excellent service - Daphne, Croydon
Excellent customer service. Helpful and friendly staff. Will use again. - Ruth, Thetford
When there is a really great manager front of house , you know you will be properly informed and looked after. Dan at the Folkestone branch goes above ana beyond to make sure my car is booked in as soon as possible, the work carried out so I’m on my way .. (not all local garages have I had this experience ) I was recommended to come here and very pleased I have - atlanta, Folkestone
The service received from Perry is the genuine reason I return for all my automotive requirements. His customer service is excellent. Informative, not condescending, polite, humerous, upbeat but most of all helpful. - Ivan, Oxted
They were efficient, really kind and took an interest in me and everyone else who came in while I waited. Seemed like a family centred business. - EA, South Croydon
I've been using PTA Folkestone for 3 years now and have always found the staff friendly and helpful. The job is done within the specified time and any issues are sorted quickly. I will continue to use PTA for future works on my vehicle and will always recommend them to family, friends and work colleagues. Thank you for another stress free MOT, see you soon for a full service I hope. - Pembie, Folkestone
John and the team are outstanding. Trustworthy, professional and I wouldn't use anyone else. - Rolanda, Godstone
As always, cannot fault anything - Maggie, South Croydon
The staff at South Godstone are very friendly and helpful, they explained the timescale for MOT testing and completed the task on time. I have had my car serviced here which was also done very professionally and completed on time. I would not hesitate to recommend them to friends! - Sean, Godstone
Your guys are always very helpful and professional with great integrity something which is in short supply at your competitiors who try to sell unnecessary works. - Chris, Lingfield
Fast efficient service and very friendly staff - Nicholas, Edenbridge
good service within the time specified - Nigel, Thetford
I always receive first class service and have recommended family and friends to the Motorstore over the years who feel the same way I do - they never let us down. Pricing is also very fair. - Paul, Oxted
Always helpful, reliable, good value and trustworthy. - Timothy, Edenbridge
Thank you to John and his team for the excellent service. As a woman I feel so comfortable taking my car to John's team. They are family. I love the honesty and the way they work so hard to get your car repaired. I have used other garages, but John's team are in a class of their own. Thank you to this outstanding team. - Rolanda, South Godstone
I dealt with John the entire time and he was so so helpful. I always find that the guys at PTA Motorstore are so friendly and helpful and never make me feel stupid (my knowledge of cars isn't the best!). I always recommend you guys to other people as you're the best in the business! - Kate, Whyteleafe
Always get good service and a good price staff always great - Matthew, Godstone
As always, an excellent and very friendly service. Highly recommend. Thank you. - Tanya, Bicester
Excellent Service all round, car failed MOT but know the service provided will fix the problem on Friday ?????????? - Sean, Thetford
Great service, the car was collected from my home and delivered back home. A professional service all round - jade , Westerham
I have used PTA Shirley for about the last 15 years and have always received good service. - David, Croydon
The staff at the Oxted branch are not only very knowledgeable and helpful, but unfailingly polite and cheerful. - Russell, Oxted
The staff at PTA have always been very helpful, friendly and efficient. - Tracy, OXTED
Very efficient and I felt very confident that my car was being looked after and the work carried out was necessary. The cost was reasonable too! - Niki, Bromley
John and his team do a sterling job and I am always pleased with the service I and my family receive. I have been a customer of PTA (SG) for more years than I can remember and the service is always first class. Thank you. - Henry, Godstone
Friendly, courteous and punctual. Very satisfied. - Andrew, OXTED
Excellent customer service and trustworhty. - sherry, middle barton
I always find the staff excellent at this garage no matter what the reason is for my visit on this occasion it was Carey and as ever gave great customer service and advice there’s nothing that could be improved on - Sharron, Oxted
First time with PTA garage services due to covid I missed my usual Mot they went out of there way to correct a problem so that it would pass. Well done! - Elaine , Thetford
An amazing service- the mechanic was so kind! He came to collect my car and then drop it off as he knew I was doing night shifts. Perfect service. MOT completed and quick and easy!! Would highly recommend! Thank-you - Sahira, Bromley
Excellent service from the team The service was so good that I asked there names Please thank the two Sean's and Wayne for there excellent customer care - R, West Wickham
Excellent service - Mick, Bromley
Great service again, thanks - Daniel, Dereham
Hi, your service is excellent. The staff are always friendly and helpful. The information is always clear, especially for people who know nothing about cars. Keep up the excellent work. Kiera - Kiera, Lingfield
Exemplary service once again - thanks John and the team. - Henry, Godstone
Have used for the past 3/4 years for the 3 cars i have always have very good service thank you Laurence Spain - laurence, Folkestone
Always a great, honest service which is why I keep coming back and have used PTA Bromley for years, for all my family’s cars - Nigel, Bromley
I went to Folkestone PTA garage for my MOT the price is good the service is excellent and staff are very helpful and friendly - Michael, Dover
always friendly and you feel you can trust their comments and advice - Michael, Oxted
The collection and drop off were done beautifully. I'm so grateful for you providing this service. Thank you. - Mariane, GODSTONE
Customer service was excellent and the prices were very good. Noticed that you only changed for the time spent on the car when most would charge for the whole hour. Was really happy to have got mot and any issues sorted for under £90, great service and will definitely be coming back while I’m in the area. - Padma, Thetford
I have used the oxted Garage several times now they are courteous professionall and always willing to help - Mark , Oxted
They are always friendly helpful and honest which goes a lot way with customer relations - Ian, Folkestone
Very happy with everything as usual ???????? - Peter, Bromley
Perfect service. Pleasant and courteous staff. - Michael, Oxted
Always polite and helpful. - David, Godstone
Top service from MOT inspector, helpful and informative as usual especially working in the current circumstances. - Alan, Caterham
Can't speak more highly of the guys at Motorstore Oxted....always friendly and extremely helpful - Gavin, Oxted
Very impressed with service and explanation of faults - Jon, Folkestone
Efficient and friendly - Anne, Thetford
John is excellent and obviously has a good team working with him, and local. - Sarah, South Godstone
Excellent, fast and efficient service. All round top performance from the team at Edenbridge PTA. - Neil, Edenbridge
PTA Edenbridge are my 4th emergency service. I work for the NHS at Edenbridge Hospital and recently got off shift and found my car wouldn't start. PTA are a few minutes walking distance away - I walked over & told them what happened & they came back to the hospital car park with me immediately. They got my car running again so quickly and I was able to keep an urgent appointment I had booked that afternoon. Thank you PTA Edenbridge - after a long and demanding shift I was tired and feeling low and you saved the day!! - Suzanne, Edenbridge
Collection from and delivery back to my address was an invaluable service as I am self-isolating. All members o staff were professional, friendly and efficient. - Margaret, Lingfield
Friendly local service, nice to have a garage I trust in the town that I live. - Gemma, Oxted
Excellent staff excellent service reasonable price honest reliable wouldn't go anywhere else - Kathy, Croydon
We have used this garage 3 times now for 2 different cars. We have both been extremely impressed and happy with the service from the staff. Also how efficient and friendly everyone is. We will be back for sure! Thank you so much. - Jake, Sevenoaks
Excellent collection service , very professional and clean car on return is a nice touch - Peter, Lingfield
All the staff are an asset to the company - Tony, Oxted
Friendly and helpful staff, makes you feel reassured your car is in good hands. Good prices and never any delays, great communication. Garage is always busy, which I take as a sign that the garage is popular and has great reputation. - maria, Folkestone
They changed my tyre whilst I sat in the car. Very helpful. - Mark, Chislehurst
Always get a great service from Oxted. Thanks - Matt, WHYTELEAFE
I have been a customer for a long time and I always find this garage excellent in every way. The staff are very polite, kind, helpful and efficient and reassuring. I would recommend them to everyone. Thank you. - Jacqueline, Edenbridge
Very impressed with how smoothly my MOT went, from booking online, dropping off the key and picking up when finished 45 minutes later, the staff were friendly and attentive. I would definitely recommend you to others. - Laurie, Oxted
Great customer service, as always. Always recommend as well. - Jonathan, Caterham
I have always received excellent service at this branch - Margaret, Croydon
Really friendly and helpful. - Howard, Oxted
Respected the vehicle by putting floor sheeting on the floor and cleaning the steering wheel. Given the COVID situation the garage is doing the best they can to provide a safe and good service. - Terry, Thetford
I love how convenient it is, I dropped my keys the night before and called the next day and they had already started working on it. Sometimes women feel intimidated going to a garage but the people here make you feel really relaxed and welcome. Very friendly, great customer service, speedy service and great value for money! - Evie, Oxted
I love how convenient it is, I dropped my keys the night before and called the next day and they had already started working on it. Sometimes women feel intimidated going to a garage but the people here make you feel really relaxed and welcome. Very friendly, great customer service, speedy service and great value for money! - Evie, Oxted
The guys there ever let me down and nothing is to much for them. They also seem to be dealing with the Covid situation well which I think helps to put people at ease. Great place to take our family car - Richard, Edenbridge
Always a pleasure coming as the team are so lovely and helpful. I wouldn’t use any other garage. Thank you guys ???? - Charlene, Oxted
I’ve bring the family’s car to PTA Bromley for over 18 years. I have always found the staff to be extremely professional, knowledgeable and customer focused. - Tony, Beckenham
Always an outstanding and warm welcome - Kevin, Oxted
I am a lady in my 50's and prefer not to go to garages, but at PTA they make you feel comfortable and not out of place. The staff are very helpful and polite. My car was ready when they said it would be. I would recommend to everyone, I hope to continue to be an existing customer for years to come. Thank you for being kind and helpful. - Sharon, Dover
Everything, would not use any other garage, nothing is too much trouble. - Lyndsey, Oxted
You can't improve on top notch garage and great staff. - Richard , Croydon
The service I received for my MOT was excellent and the lady at the reception desk extremely helpful. Would highly recommend this garage. - Liz, BROMLEY
Very helpful collected and delivered my car for service & mot. Staff always polite whenever I use them. Have recommended to friends - Lisa, Whyteleafe
Great customer service - Clare, Forest Hill
I am 75 years old and started driving at age 17. This is the BEST and most honest garage I have ever used over 58 years - Tony, Oxted
Always been a very happy customer, love this branch. - Claire, Bromley
Just always a great service and trustworthy - sherry, Middle barton
I’ve just pta for many years with 2 different cars. I have always been happy, I have had breakdowns and issues that they have resolved super quickly. Better service than I received at a main dealer. I have recommended this garage to others. Thanks :) - Caroline, Bromley
Very friendly team and good service. - Emma, Oxted
Very friendly team and good service. - Emma, Oxted
The staff are always friendly, helpful and very efficient. The waiting area is bright, clean and comfortable. - Pauline, Edenbridge
Always get good service here - ANNETTE, EDENBRIDGE
I had an appointment for an MOT in the morning and completely forgot about it. The staff phoned me and offered me another appointment later that same day as they had managed to use my slot to carry out an MOT on the vehicle which was booked for the later slot. Service above & beyond - many thanks to all at Oxted. - Peter, Oxted
The staff are always really friendly, helpful and professional - thank you! - Sophie, Bicester
Always a good welcome, good service and clear communication. - John, Croydon
Always very friendly but most of all the staff are professional. - Janice, Edenbridge
Staff are always friendly and service is very efficient. - Carol, Banbury
Great people, great service, fair prices - Edward, Lingfield
Just very friendly service with everything run bang on time. Can't fault it. - Cliff, Oxted
Great service, thank you very much. Staff has gone out of their way to help and deliver my car back as I needed it back for school run. - Michaela, Blindley Heath
Very knowledgeable, experienced, friendly staff. I’ve been using the same garage for over 30 years. - Nicholas, Oxted
The communication on the progress of the MOT/service was very good. - Tim, West Wickham
Efficient and very friendly a good combination - James, Croydon
Excellent friendly & personal service at Hopcrofts Holt. I’ve never been disappointed there. - Christopher, Bicester
Really pleased with the service I received. My wife recommended PTA to me following positive experience and this is now our preferred location for both our vehicles. - George, Lingfield
A brilliant local garage, very friendly and polite staff, customer service second to none , competitive rates. Nothing but praise , well done again. - James, Oxted
Very happy with my first visit to Shirley branch. Very helpful bunch of people. Would definitely recommend. Thanks - SD, Orpington
I am always welcomed with lovely smiles by Shaun and his team. Always very professional service rendered and ever ready to help with questions or additional problems. I have been a customer since 2005 and always will be. PTA Shirley is a garage that is honest, provides excellent and quality service and the staff are always professional. Keep the fantastic customer service going and l we will keep loving, using and appreciating PTA garage Shirley always. Thanks again Shaun, Mandy and the PTA Shirley garage team. - Leo, Croydon
John and his staff always provide excellent customer service. - Claire, Godstone
Great customer service with friendly staff. - Jeannette, Oxted
I’ve been a PTA customer since the branch opened in Folkestone, always an excellent service. Staff are brilliant and always so friendly and helpful and very knowledgeable, I trust their advice without question. Excellent manager who knows the industry inside out, I am proud to be a PTA customer. - Geoff, Folkestone
Always good and friendly service in Edenbridge would not consider taking our cars anywhere else. - Amanda, Edenbridge
Car was ready early to pick up. Very happy with the service - James, Bromley
This garage is a local asset , the staff are brilliant , polite and helpful , excellent customer service. will continue to use and recommend. - James, Oxted
PTA Garage Bromley are the fairest, most helpful garage i have ever come across! They offer good advice,listen carefully to any problems and would never rip anyone off! Their skills and endeavours keep us all safely on the road! Can’t recommend highly enough! - Joan , West Wickham
Great job as always by the Oxted crew. Well done! - John, Oxted
Been using PTA for many years in Edenbridge, starting from a recommendation from my grandad. Always found the service to be excellent. Statt are knowledgeable, friendly and the work is always top quality. Always provide useful advice and explain things when asked. Will continue to use PTA Edenbridge without hesitation. - Gavin, Westerham
Great job as always by the Oxted crew. Well done! - John, Oxted
Customer service excellent - Christopher, Folkestone
Although my car was booked in for a service I turned up two days early with a broken water pump. The mechanics fixed my car, serviced it and MOT the next day. The reception staff kept me up to date with costs and timescales. Very friendly very efficient service from all staff. - Kim, Croydon
Best ever! I wouldn't go anywhere else! So friendly and helpful. - Terri, Folkestone
I always choose this garage, they are friendly, John is very organised and I can rely on and trust the all the staff with service they give me for the many cars I’ve had! They have always checked out a problem if I drop in unannounced and really go the extra mile. Thank you. - Judith, South Godstone
Great web site professional service polite - Kevin, Thetford
Very easily booked MOT and the the one mechanical fault was fixed straight away at a very reasonable price. All staff were friendly and responsive. A good service. - Ed, Bromley
Always give great advice...very honest and good customer service. - Claire, Bromley
To be perfectly honest I find it very difficult to give any recommendations for improvement, as far as I’m concerned Sean and his team are first class. I have been using PTA for many years and recommended them many times!! You should consider PTA extremely fortunate to have such a first class manager.... always polite, considerate, knowledgeable and will go that extra mile for you. His team I’m sure follow his example. Well done PTA. Edenbridge. Many thanks. Iain Robson. - Iain, Lingfield
Friendly, efficient "service' at the reception and good communication on completion of MOT and service. - John, Oxted
Quick and efficient, and within 5 minutes walk from home. - Gustavo, Bromley
All the staff are helpful and friendly. Particularly the manager John and the taller chap with the beard whose name I do not know. - Brian, GODSTONE
Always super helpful and friendly. Nothing springs to mind on how you can improve services other than to keep doing what you do and how you do it now. - David, Beckenham
My vehicle failed the MOT test. The guys at Edenbridge resolved all the issues quickly at a very reasonable price. They picked me up when the vehicle was ready and were extremely helpful. - david, edenbridge
I felt that they were very honest and will definitely take my car back - Pippa, Thetford
The staff at PTA Garage in Folkestone were super friendly, and very helpful. I will deffinatly be visiting angain in the future for maintance, repairs & future MOT's. - Sadie, Folkestone
always a pleasure to do business with. - Stephen, Croydon
Absolutely spot on - done on time, very friendly, even remembered my name and I hadn’t been in for some time. - Stephen, Oxted
I don't expect anything other than a first class service from John and the team. Just keep on doing what you do well! - Henry, Godstone
The service given to me was excellent (as usual). The PTA branch at Oxted is one of the few places remaining where nothing is too much trouble and the staff are always polite. Even just having a new tyre fitted, the staff treat you with respect and value your custom. Thank you - Jeff, Oxted
John is amazing. Always top rate service. Wonderful communication. Would never go to another garage all the time that John is at pta South Godstone, he is the only person I trust with my car. - Chris, Crawley
The team at South Godstone are a credit to PTA from the time of dropping off the vehicle to it being delivered back to my door they were fantastic, as they always are. - Colin, Godstone
Returned the car in excellent condition. Very good service as usual. - A, Godstone
Always receive great service from the Oxted branch of PTA. This time was also 5* Excellent too. Well done chaps!! - John, Oxted
Friendly staff who take a sensible and safe approach to work needed. - Roger, WEST WICKHAM
First time timer.. I only spoke to the lady at reception who made me feel very comfortable. The mechanics look like experience guys you can have a laugh with. I find these places intimidating but not here. 5 Stars. - Helen, West Wickham
Very friendly and efficient staff and service. - Peter, Beckenham
Great team at this garage!! Keep up the great work boys!! - Victoria, Redhill
The hardest challenge is to maintain the existing quality, professionalism and friendliness. - Ian, South Croydon
John and the team at Godstone are brilliant. Their service and efficiency is 2nd to none. We trust John's advice and he has often advised not to spend money when we don't need to, in turn we then trust his advice when he says we should. The team are often early in having the cars ready and if ever there will be a delay for unforeseen circumstances, we are immediately informed. As such, we always recommend John and his team to others, and now are children are using them. A first class operation! - Richard, Lingfield
I've been a customer for at least twenty years: excellent service, advice and friendly staff. A well managed garage. - David, West Wickham
Diagnosed repair without drama, and when the solution was a new water pump sourced a cheaper option to save me money. Staff are considerate, knowledgeable and highly approachable. Perry always friendly and helpful and a model of keeping the customer informed: not a barrage of comms, just updates until something significant changes. Brilliant service and I know from friends widely appreciated in Oxted. THANK YOU - David, Oxted
Amazing customer service as always from John and the team. So polite and very knowledgeable.. I wouldn’t go anywhere else. Thank you so much for looking after my cars… - James, Godstone
Perry is great, really helpful and friendly and Ben did a great job on the service too, really pleased with the work and service from the team at PTA. Taking the vehicle back next week for brake fluid then new tyres and will take my other vehicles there too. - Simon, Oxted
In my opinion there is no improvement needed.Always very helpful with advice and the service is second to none - Robert, Croydon
My car had an MOT which it failed and the guys were able to do the necessary repairs the same day and retest the car which was really good. Definitely a good thing when they are able to do that as finding time to take the cars into the garage can be difficult as we need them for work monday-friday. - Adam, Lingfield
Good communication throughout, usefull to have photos to be able to see current status and update. - Julian, Oxted
Friendly, efficient and always helpful and very polite. - Roger, Bromley
I found them to be honest & helpful. Very polite. - Patrick, Lingfield
I’ve been a customer of the PTA garage in South Godstone for years now, after being recommended by my mum, and I wouldn’t go anywhere else! The staff are always so helpful and John is always a delight to speak to (and puts up with my lame humour!). I always recommend the garage to anyone who lives near, or even those that don’t as I believe they’re worth the travel. I’d trust them with any car that I have, and always appreciate the work they do and the advice they give. Thanks!! - Elizabeth, Godstone
Very nice staff. Polite with excellent service I have been coming here for my service and MOT and repairs for many years and I have always had an excellent service, honest to your car needs,pricing and quality definitely recommend... - Peter, Croydon
I have bee a customer of PTA Oxted for years and they continue to be the only garage local to me that I trust to carry out an honest MOT and not attempt to generate work for themselves as the majority of garages do. - ALAN, Whyteleafe
Really friendly team always willing to go that but further to support their customers - Wayne, Folkestone
Very happy with the service I get from South Godstone both with customer service and motor service. Highly recommend John and his team. Totally at ease and confident with all aspects of the work and professionalism, can't say I have this confidence else where now a days. Thank you and see you again when I have need of PTA. Jeff Banks - jeff, caterham
Having broken my ankle, the guys were so accommodating. Receiving a text when the car had not passed and work was finished was a great initiative and meant I was fully aware of the progress on the car. The customer service from Perry was spot on and meant my mum could collect the car with ease. Thanks again. - Charlotte, East Grinstead
I always feel I receive honest advice - Nicholas , Oxted
Engaging friendly staff - Lee, Folkestone
All staff members were extremely helpful, polite & friendly. The service was excellent and there is a noticeable difference with my car following the service. The service summary & invoice was e-mailed through immediately after it had been carried out. When I dropped my car off, I asked if they could perhaps order 2 new tyres for my car too. These were ordered in, delivered and fitted after the service and I was able to collect my car just after 3pm. Fantastic service from start to finish! - Grace, Thetford
Always helpful, friendly and efficient in all areas of the business. Very customer focussed and understanding of the different needs and understanding of individual customers. - Charles, Edenbridge
Excellent customer facing approach by reception and workshop staff. Very knowledgeable and helpful. - Stephen, Lingfield
Very impressive operation. Couldn’t have been simpler. No wonder the garage is busy! - Thomas, Oxted
Love the new email reports that were sent after the service. Thank you. - Candy, Godstone
Very helpful and explained what needed to be done in a professional way without talking down to me I will definitely use them again - Lynne, Croydon
Excellent service - Stuart, Oxted
Professional, courteous and a pleasure as always to deal with. - Peter, Godstone
Just keep up the good work ty. - Jason, Folkestone
Tyres fitted quickly, staff great - Christopher, Oxted
Keep up the good work - Sue, Bladon,
Friendly service, efficient and prompt, hassle free, thank you. - Richard, Bicester
Always happy with the customer service, professional approach and honesty of the team at South Godstone PTA. A pleasure to do business with the team. Thankyou. I look forward to sending my cars again to this garage. Jeff Banks - Jeff, Caterham
I used the online booking system for the first time. I found this to be very quick and easy method of arranging a service and MOT and would use it again. - Jonathan, Croydon
Being an older person in poor health I appreciated the Covid security arrangements. Thank you! - Norman, Lower Heyford
I have been a customer for as long as I can remember. There is 3 cars sometimes 4 at our house and we always use PTA Motorstore for all MOT and service needs. Always helpful,knowledgeable and complete work on time. Will call if any extra work required and if estimate giving very accurate. - John, Godstone
car was collected promptly .very friendly and professional service given. - Josephine, Lingfield
The staff at PTA Folkestone are really helpful and friendly. The car was ready really quickly. I have been going to PTA for a few years now and always recommend them to people looking for a garage. I really like the online booking system too. - Clive, Folkestone
We’ve always found this garage to be exceptionally polite, helpful and decent - give sensible advice and don’t do things unnecessarily. Charges are also proportional. Highly recommend. - Agnes, Bicester
I have always considered the help and knowledge of the whole team to be fair, considerate, reasonable in pricing and always honest. All jobs I have had done there have always been to a high standard and quickly organized so I am not inconvenienced. I genuinely think i would struggle to find a decent garage without them. You are all doing a great job guys, keep it up and thank you. - Simon, Croydon
Always an excellent service, friendly and honest - Alison, Godstone
Have been coming to PTA Edenbridge for all the family cars for over 10 years. Always fantastic, helpful, reliable service. - Mark, Edenbridge
All the staff are very helpful and pleasant, I won’t take my car anywhere else. - Charmaine, Oxted
The guys are always so friendly.and do a fantastic job...I wouldn't go anywhere else! - Karen, OXTED
The team at Oxted went above and beyond, they were friendly, efficient, and the whole experience was seamless. Thank you. - Sarah, Oxted
Excellent service - great being contacted by text when the car was ready. - Maria, Folkestone
We have always used PTA Oxted for both car and van. The staff are always very helpful and friendly. - Philip, Oxted
Sean and the team are always helpful, friendly and efficient. I am always confident that the right work is done for the correrct charge. - Paul, Edenbridge
its the first time I have used the On line booking system and found it very easy to book an MOT in, When I got the car to the garage I realised that a service was due soon and could they also fit that in they were very helpful and managed to also do that for me great friendly professional service as always from a great local garage - Dominic, Edenbridge
I found the staff very polite and helpful, very knowledgeable about their work , excellent customer service, would definitely recommend and use again. Your staff are much more friendly and welcoming than other garages that I have used in the past. - Stephen, Lingfield
very efficient service and pleasant staff - Frank, Croydon
The service is always great at Edenbridge - Ben, EDENBRIDGE
Staff are always very friendly and helpful - Terri, Hayes
Mot. Very good service - Roger, Bromley
The gentleman are always so helpful and drop me back to my village whilst they complete my car. Exemplary service and higgly recommend. - Karyn, Chipping Norton
I am a regular user of PTA getting family members cars serviced & MOT'd and I have always had a great service from the staff in Shirley. - Frank, Croydon
I have been coming here almost 30 years I would not go anywhere else The staff are always very helpful and keep me informed of what needs doing and when to collect car Excellent service - Tracey, Kenley
No feedback or anything given - Saunthary, Bromley
They were really kind and informative, did all the work really quickly. - Katy, Edenbridge
Always helpful and honest. A great local garage - Nigel, Bromley
Yet another great experience with Perry and the team at PTA. You’re now my go to garage for my various cars and I look forward to doing more business with you guys. Cheers. - Simon, Oxted
Good staff. Guy at reception is always a pleasure whenever I bring my car in. I don’t feel I’m ever being ripped off and that’s important for me - trust. - Steven, Sevenoaks
It was just a pleasure to be dealt with promptly and efficiently from start to finish by all, from reception desk to fitters. - Leslie, Godstone
I was very happy with the service I received, will happily use again and recommend to friends and family - WENDY, Folkestone
Friendly and efficient staff - John , Thetford
John was very friendly and helpful, and it was a nice bonus that my car had been cleaned inside and out when I turned up to collect it! - Michael, Godstone
Staff are excellent, friendly and very helpful. - Victor, CROYDON
Excellent customer care and very friendly service from John and Simon, We are so lucky to have PTA in the village, I always recommend to family and friends.. Thanks again to the team. Mr F - JAMES, Godstone
Very polite and helpful receptionist. MOT carried out as expected and car was ready for collection on time. - Ian, Beckenham
Helpful, friendly Staff - GLEN, WESTERHAM
Only dealt with the chap on reception, however if the rest of the team are like this man its a very good garage. He was so helpful when we took the Mrs Audi in for the first time. So based on the service received I decided this would be the place to start taking my Kia Soul. It appears you now have our business. - Michael, Folkestone
Always very friendly and helpful and I always recommend PTA - Jenna, Folkestone
Very friendly, and helpful. - Donna, Folkestone
Polite, efficient as always. - Geoffrey, Bromley
The staff at Bromley Letchworth Drive are very experienced and exceptionally polite and positive. - Linda, Bromley
As always, the staff at PTA Bromley go over and beyond to help their customers! Can’t praise them high enough! Great 1st Class Service ?????????? - Tina, West Wickham
Customer service and going the extra mile. Thanks guys. - Francesca, Redhill
I have used PTA Bromley for many years with many different cars, they have always been helpful and delivered exactly what they said. I’m not sure how they could improve as I like the way they operate. Please resist changing to the smarmy false ways of the main dealers, keep to good honest machines with a no nonsense attitude. Thanks. - Paul, West Wickham
Very helpful staff and great customer service - Ross, Croydon
as always the service is friendly and efficient. Actions are explained and I never get the feeling of being 'fleeced' which is unfortunately not uncommon in other establishments. - martin, Bromley
Great service friendly staff, My wife, son and myself have used PTA for quite a number of years and always found them to be reasonably priced Richard Turner - Richard, Croydon
Just a solid hassle free service, did what they said they would do, provided with a helpful attitude. Had a phone call during works to approve necessary extra costs. A smooth and satisfactory job. Thank you. - Richard, WEST WICKHAM
Always willing to advise with no pressure. Very cost effective with no hidden costs. Always informed of what needs to be done. Been using them for years. Brilliant team - Janice, Edenbridge
Very friendly staff, and willing to discuss any problems with your vehicle. Excellent service all round. - Graham, Bickley, Bromley
The team were very helpfull very friendly and nothing was to much trouble for them they bent over backwards to make my experience great. - Stephen, Edenbridge
Guys are doing a great Jon - keep as is ???????? - Ian, Bicester
We always use this garage. They are all just amazing. - Paula, Oxted
Brilliant communication. Great car collection service. Very efficient. Car returned beautifully cleaned. - michael, Oxted
As usual I was warmly welcomed by the friendly receptionist. My car was serviced and MOTD within three hours. Shaun and his team never fail to satisfy my requirements. I have recommended PTA Shirley to many people. - Tim, Croydon
Very courteous and quick, efficient service - Christopher, Kenley
I have been a customer for a number of years and have always had good service I have also recommended several friends to use PTA, however the latest visit has left me unhappy, consequently I will consider taking my business elsewhere in future. Why? Not happy with the pricing ….. Given a price verbally should have Been app £250 upon collection price was £301 . Tyres quoted verbally at £180 fitted but were not what asked for should have been Sailwin, to match existing at £89each x 2 Nexus supplied £92 each plus vat ( not on your . I am less worried about the make than the difference in cost. Laser Tracking £29 on web site Charged £32.50 plus Vat Fitting of track rod end price quoted verbally was£35 charged £34.63 plus vat. I have never been given an ex vat quote by PTA before if this is common practice I should have been made aware. - Ant, Croydon
Excellent and very helpful service by all at PTA...Edenbridge. Thank you ALL...IanB - IAN, EDENBRIDGE, KENT,UK
Staff all so friendly and explain everything easily. Been going for >10 years , Thankyou ! - Nicola , Sevenoaks
Excellent service as usual. - David, West Wickham
Most helpful, efficient service. - Cynthia , Oxted
The chaps at the garage are always extremely helpful and pleasant. - Martin, Bicester
They made it a relaxed straight forward experience. You got the impression nothing was too much trouble and I am very pleased to highly recommend them. - stuart, Croydon
Excellent customer care and very friendly service from John and Simon, We are so lucky to have PTA in the village, I always recommend to family and friends.. Thanks again to the team. Mr F - JAMES, Godstone
The staff were incredibly friendly and welcoming. I was having new tyres fitted and the service was incredibly prompt! It was also really easy to purchase the tyres and book the fitting online and the price was very reasonable. I would definitely use this garage again - I was made to feel very comfortable and like a valued customer! - Chloe, Bromley
I am always impressed by the service efficient, helpful and completely trustworthy. This is my local garage but when I move house next year I plan to continue to use the Edenbridge branch for our MOTs. - Angela, Edenbridge
PTA Shirley always have excellent customer service. We were kept informed of all repairs, cost and how long it would take. I would definitely recommend - Clare, Croydon
They were all very polite and helpful as always Thank you - Linda, Bromley
Polite and friendly service, excellent availability at short notice, and very easy to book via the website. - Richard, TUNBRIDGE WELLS
Staff are very friendly and polite. Explain what needs to be done before going ahead - Steve, Beckenham
Simple really, the branch manager is excellent, always helpful and the best garage I've been too. - Neil, Folkestone
This really is a remarkable Garage. Enormously polite and helpful - Simon, OXTED
Always thorough with all work I've had done both on car and motorcycle, good service always provided. - David, London
Always kept me informed of the additional work required. No nasty suprises. - David, BROMLEY
I have used PTA for many years and they have always been very helpful, competitively priced and friendly. - Susan, EDENBRIDGE
We’d completely forgotten about our MOT booking. The guy from Edenbridge Front Office called, said we could still bring it down and was massively understanding. Car was MoT’d and keys left for late pick up. We’ve been PTA customers for 14 years and can’t rate the guys high enough. Never had a bad experience. - Chris, Edenbridge
We’d completely forgotten about our MOT booking. The guy from Edenbridge Front Office called, said we could still bring it down and was massively understanding. Car was MoT’d and keys left for late pick up. We’ve been PTA customers for 14 years and can’t rate the guys high enough. Never had a bad experience. - Chris, Edenbridge
Have always been happy with PTA services. Have used the Shirley branch for something like 40 years. - Anthony, Croydon
I asked to be provided a quotation for work which will be needed soon but I have not yet received anything. - Thomas, Oxted
Very friendly, efficient staff. - David, Croydon
Refreshing to go somewhere where customer service is good???? - Lynn, West Wickham
Perry and all the staff are always extremely helpful, friendly and efficient. - Abigail, Oxted
Friendly service with good explanations and advice . - Paul, Oxted
The guys that work in Oxted garage are amazing and friendly and professional. As a female customer I would always recommend them to other females. In the past they have reassured me on my hand brake, replaced a valve on a tyre all free of charge, when I am sure other garages would have charged me extra or replaced a tyre when not needed. Once when in the shop a male customer spoke over my head in the queue to ask a question, the man serving at the counter explained to the male customer that he was dealing with me and he would be served next! Amazed! - Sarah, Oxted
Very courteous and efficient. Helpful friendly. - Ann, Westerham
The email with the service details and photos of problem areas was very useful - Anne, Oxted
Always excellent honest service - James, Folkestone, Kent
Very courteous and efficient. Helpful friendly. - Ann, Westerham
The staff at Shirley are always friendly and ready to help - Margaret, South Croydon
Just really good service.. even inflated my tyres to the correct pressure. - KEVIN, Thetford
The staff are always extremely friendly and helpful. We are always kept informed of progress of the job and any costs involved - David, Edenbridge
Excellent service and incredibly friendly and helpful staff - Clare, Oxted
Bromley PTA are very polite and helpfull, answer the phone quickly and you speak to a real person, (not a machine ) , It's just like the service stations Used to be They give you service, Unlike many places nowadays, Will use again five star , - Geoff, Bromley
Always go the extra mile to to deliver a top notch service, friendly, well priced and always helpful. - Roger, Bromley
The PTA Team at Hopcroft provide excellent service and customer care and are to be commended for the quality of their work and for their highly regarded reputation in this locality. Congratulations and many thanks to the Hopcroft PTA team - from a very satisfied customer !! - ALAN, Chipping Norton
I keep coming back because I love that you can book everything online and the staff are so friendly, kind and welcoming. - Shona, Bromley
Always helpful, very knowledgeable, takes the initiative. Really good customer service. Above all they are trusted ! - Glenn, Westerham
Difficult to improve. Great service, extremely helpful staff. Very very happy with all the work I've had done by them, on multiple occasions. Would highly recommend. - Lorna, Edenbridge
Just really nice experience. Friendly and helpful staff. I appreciated be g helped with some luggage. - Vivienne, Honiton
Staff were very professional, friendly and efficient . - Sarah, Edenbridge
Great service every time, with clear and concise communication. I always recommend you to friends. - Rosie, Bromley
Really appreciated drop off service and efficient communication - Naomi, Bicester
Great service as always - Emily, Edenbridge
Ten out of ten service all the way - Jade, Westerham
Great service as always - Emily, Edenbridge
The guys at Bromley are superb, always helpful and open. - Paul, Bromley
Perry, Carey are smashing lads, really helpful, and actually treat you more as a friend than customer, in fact all the lads couldn't do anything better, always polite, always friendly. This branch does not need to improve! if someone can find fault then I'd be amazed By the way pass my / our best wishes to Roy, again another great bloke, we wish him well and he's missed by all - Neil, Oxted
Great service and excellent customer focus. - Lindy, Westerham
staff always very helpful and nice - Sarah, BROMLEY
Not only are the staff efficient but they also show great care and respect to their customers. They always do their best to help sorting out any potential issue. I trust them and that is why I stay with them. - Phil, Folkestone
Wouldn’t go anywhere else. Staff always very pleasant and very helpful and most importantly I trust them, work is always of the highest standard - Viv, Croydon
Service is always extremely friendly, efficient and knowledgeable. many thanks. - Russell, Oxted
Excellent service - David, Edenbridge
Very friendly, knowledgeable and welcoming staff - John, Thetford
The staff at the Oxted PTA are brilliant, friendly and knowledgeable - Michael G, Oxted
Always very obliging and efficient at the Oxted garage. Thanks for fitting a brake light bulb for me. Great service with a smile. - Steve, Oxted
I enjoyed reading the service report, but I would have liked to know what I was looking at in the photos. - Mariane, Godstone
The staff are always so friendly, knowledgeable and accommodating. Wouldn't take my car anywhere else. - Vicki, Hythe
Nothing to report. It’s always a pleasure to deal with Oxted. Friendly, efficient and value for money. I wouldn’t go anywhere else. - Ben, Epsom
Been doing my MOT’s and occasional services for more than ten years. Always prompt, helpful and have corrected any minor faults found with no fuss. Full confidence in this garage. - Stan, Godstone
I cannot recommend all the staff at South Godstone PTA friendly professional and allways a first class job I have done and will allways recommend them to friends and family. G.Hale - Gary, Edenbridge
I cannot recommend all the staff at South Godstone PTA friendly professional and allways a first class job I have done and will allways recommend them to friends and family. G.Hale - Gary, Edenbridge
Been a customer for quite a while now (years )but they are actually the best always helpful friendly and Helpful - Kathy, Croydon
I commend Ash and his team, they are always super professional, superb in delivering their service and it is always easy dealing with them. I highly recommend this garage to friends and hope they continuing excelling in everything they do. Thanks - Cherine, BICESTER
PTA Edenbridge is always excellent, very kind, reassuring, polite and very helpful staff. I do and will recommend them to everyone. Thank you, I have not had any experience of any improvement needed. - Jacqueline, Edenbridge
I used to dread going into the reception area - especially if the female attendant was on duty. She was rude, abrupt and not very helpful . . . . . BUT, surprise, surprise, this time she was quite pleasant! The neighbours I recommended PTA to, also found her a bit . . . . 'difficult' !! - John, Bromley
Very helpful and efficient staff - nicholas, Edenbridge
Alway get great service from the Bromley team - Gary, ORPINGTON
Particularly liked the on line booking and payment service. - Teresa, Thetford
Friendly, polite, efficient reception staff. Job completed on time - Charlotte, Thetford
Always very friendly service both by those behind the desk and those working on the vehicles. When the mechanics shout ‘hello’ to you then you know you are in a place which works well. I have been using Motorstore Oxted for years simply because they are excellent at the job, fairly priced and treat customers so well. - David, Oxted
Excellent service, all on time and all with polite and helpful courtesy. I would recommend PTA to anyone. - Bill, Heathfield
Thoroughly engaging staff at Oxted PTA particularly Perry who is very knowledgeable and goes out of his way to help. - Nicholas , Oxted
Excellent service - Susan, Folkestone
The service provided was simply outstanding- a full service, mot & consequent repairs all achieved in a short timescale. Helpful & timely communication & updates from the garage. PTA Hopcroft , Bicester manage to maintain an old fashioned small friendly garage feel as well as excellent & knowledgeable advice. Not is this an isolated experience- I’ve used them several times with different vehicles & problems and the service has always been first rate. - Christopher, Bicester
The service provided was simply outstanding- a full service, mot & consequent repairs all achieved in a short timescale. Helpful & timely communication & updates from the garage. PTA Hopcroft , Bicester manage to maintain an old fashioned small friendly garage feel as well as excellent & knowledgeable advice. Not is this an isolated experience- I’ve used them several times with different vehicles & problems and the service has always been first rate. - Christopher, Bicester
Door bonnet and boot hinges not lubricated as part off a full service just hope everything else was done, can't be asked to take it back. - paul, croydon
Very happy and welcoming staff greeted me at reception with good communication. The vehicle was waiting for me on return and paperwork explained. Other enquiries that I had for the future where met, so very happy with the experience especially as I had noted the garage was tidy and well organised. Always a good sign. - Margaret, Folkestone
I have used ptagarages in Watton for the past 5 years. I am extremely pleased with all aspects of their services and cannot rate them high enough. - Diane, Watton
I’ve been a PTA Folkestone customer since the branch opened. Always a great service at the Folkestone branch. Danny leads a great team and is so knowledgeable about the motor industry and that’s quite a comfort to people like me who know bugger all about cars! I wouldn’t trust my car in anybody else’s hands. PTA all the way for me. - Geoff, Folkestone
This garage team are on top of thier game , this garage is an asset to the local community , well done again - James, Oxted
Quick, efficient and friendly service. Additional work was explained and options outlined well. Parts ordered and arrived same day so work could be completed in quickest time. Danny and the staff are really obliging and care about the service they provide to customers. Very pleased as always. - Dominic, Folkestone
Very good service, can't fault. - Ian, Thetford
Quick, efficient and friendly service. Additional work was explained and options outlined well. Parts ordered and arrived same day so work could be completed in quickest time. Danny and the staff are really obliging and care about the service they provide to customers. Very pleased as always. - Dominic, Folkestone
Can't improve on excellent freindly service - nicholas, MARSH GREEN
Very helpful and polite! MOT was completed when they said it was. Will definitely use them again. - Lee, Reigate
Always impressed by my regular go-to garage. - Oliver, Bicester
Perry and the team at oxted are outstanding. If only more retailers and service providers were like this... - Mark, Oxted
Very friendly staff. Clear communication and updates. Would definitely use again and recommend to friends and family. - Natasha, Croydon
Great treatment, excellent service - Sotiris, Oxted
John is always welcoming, explains things really well and keeps you updated. Been coming here for over 8 years and wouldn't use any other garage. - Alex, Godstone
Everyone was very polite and help. Great service. Thank you. - Sarah, Croydon
Great customer service. Friendly and reliable. Bent over backwards for me to get my car in when it broke. Thank you very much. - Shona, Watton
I have been using this branch for 4 years now and I have always relieved a friendly welcome and a fair assessment of the work in hand. The prices are reasonable and I never feel that I am going to be overpriced on anything. Well done to the team and thank you. 10/10 - Mark, New Romney
The overall MOT service was excellent. Friendly welcome and the technician who carried out the MOT was very informative. - Trevor, Bromley
All, car service, at a high level... Very convenient, online car service program..It is convenient to plan your agenda by choosing a car service day, hours.. Many thanks to the PTA service staff - Dainius, Watton
The staff are superb. Been looking after our elderly Ford for a number of years, always friendly. Sean is a superstar, thanks again everyone - Jon, Sanderstead
The service was excellent and staff extremely polite. I will 100% use PTA for all my car issues and will recommend them to my family Kind Regards Jayne Daniel - Jayne, South Godstone
Very polite and professional staff - Susan , West Wickham
Always super friendly staff who are knowledgable and trustworthy. Every visit to PTA Garage in Folkestone has been easily organised and always greeted warmly. PTA garages will only do the required work, unlike other garages that add additional non-required work. PTA garages also avoid talking in mechanical jargon which also assists in understanding what work needs completing. I will be revisiting PTA garages in the future when my vehicle requires fixing and for future MOTs. - SADIE, Folkestone
I have always found the staff to be extremely helpful and friendly, they are also very knowledgeable and will take time to speak with clients about any matters that arise from MOT tests etc. I will always use PTA - Richard , Croydon
All good as always great staff ??? - John, Edenbridge
As always amazing customer service and advice, I cannot thank John, Simon, Andy and the team enough. I always recommend PTA to friends and family. Keep up the good work. Many thanks Mr Frost. - james, Godstone
PTA garage in Folkestone offer a professional and trustworthy service - I have confidence in them to do the best job on my cars. - Angela, Folkestone
Any member of staff I spoke to couldn't have been more helpful or accommodating, which made all the difference to me as I needed to drop off the car very early to get to a hospital appointment. I also asked to collect it after the weekend as I didn't feel well enough to drive it home (heavily pregnant in a heatwave!) and they were very kind and understanding. - Rebecca, Bromley
Always impressed with the positive customer service , when sitting in the waiting area for my MOT to be completed I inevitably overhear the reception dealing with arriving customers and telephone calls. The staff seem to go the 'extra mile' as if that is normal (well I guess it is at PTA). Thanks for the excellent service - Gordon, Bromley
As always amazing customer service and advice, I cannot thank John, Simon, Andy and the team enough. I always recommend PTA to friends and family. Keep up the good work. Many thanks Mr Frost. - james, Godstone
Brilliant Staff. Very polite and professional. The Shirley branch is excellent. - NEVILLE, Croydon
I struggle to find anything to write in terms of criticism. Your staff are friendly and helpful (Perry is a star) and the service I get is faultless. I trust Oxted to do the job they've been asked to do without fearing that the bill will be loaded with items or tasks that weren't required. This is not something I can do at other establishments. I can't imagine taking any of our cars anywhere else. - Ben, Epsom
Excellent and the mechanic was polite and courteous - DAVID, East Grinstead
Courteous, professional, efficient as always. Highly recommended. - Peter, South Godstone
As always very helpful, efficient and reliable! - Steven , Edenbridge
I would like to praise John in particular, who went out of his way - as he does each time - to ensure that my car was ready for me to get to work the next day. He gave me honest advice as to what was required. My car has done a lot of mileage, and he advised accordingly so I did not spend money unnecessarily. This along with the excellent above and beyond customer service makes PTA Godstone a must if you have car trouble or just want your service and MOT I would recommend PTA Godstone to anyone. - Russell, Godstone
Very kind and lovely people very knowledgeable and polite always had excellent service and advice great team been coming here since 2014 A+++ - Peter , New Addington Croydon
Very helpful and friendly service! - Gillian, Bromley
A friendly and efficient local PTA garage. - Trevor, Bromley
Staff are always very polite and helpful - Melanie, West Wickham
I've been using PTA at South Godstone for many years now, and every year I get the same fantastic experience. John is always super friendly to talk to and the whole team are really helpful and trustworthy. I would 100% recommend this garage and team to anyone that I can! - Elizabeth, Godstone
Really helpful and friendly staff. - Phillipa, Folkestone
The staff were very helpful, had my car done quickly, I would recommend them to anyone . - Rita, Croydon
Debbie (the receptionist) was friendly and easy to deal with. Mechanic was super helpful too. Thank you - I will be recommending this garage again. - Angelina, Bromley
Nice helpful staff who do as the say they will, thank you - Roger, South Godstone
I was very pleased with the quick and efficent service - Sandra, Bromley
Excellent communication. Booked on line but still received a confirmation phone call. - Peter, Bromley
Courteous, professional and efficient as always. Collection/return service an added bonus. - Peter, South Godstone
I used the garage for my car’s MOT as I could walk home and back. The receptionist was very friendly and was expecting me. The car was ready within an hour and I received a prompt phone call. What more could one ask. - Amanda, Bromley