Very helpful and friendly service
They are always friendly, knowledgable and helpful. Great customer service that goes above and beyond. I have been a customer for years because of this.
We have been taking our vehicles there for a long time and have always experienced a professional and friendly bunch working there. I have no intention of going anywhere else.
Great service with friendly staff
Staff are excellent, knowledgeable, professional, fun and polite.
Friendly staff, very professional. Even offered earlier time on the day as they had a cancellation. Will be using every time. Thank you
This is a little gem of a garage, great people and always offer a great service.
The manager at the branch went over and above , amazing service will highly recommend
Somehow I mananged to take my car in the day before the booking, but John was able to move things around and get the tyres fitted for me Much appreciated thank you
Excellent service and friendly staff
Very polite, efficient and friendly
The lady on reception opened the door early to let me in and was as helpful as she always is. The staff attitude is the primary reason that I am a returning customer.
Fabulous staff, friendly, helpful, skilled and wholly trustworthy to keep your vehicle in tip-top and safe condition.
Always a good service. I use Edenbridge branch for all my tyres, servicing and MOTs. Trustworthy and don't feel like I am being ripped off.
I can't fault them. They work soooo hard and despite a 1000 jobs to do you always feel like you're the number one customer!
The communication was excellent, the work was completed efficiently and the cost was reasonable. Alan was particularly helpful and very friendly, I felt comfortable that my car was in good hands
Very friendly and helpful staff. Very happy with experience Have been going* to this garage for years and service is excellent
Very easy experience and staff were very professional
Can’t think of anything more they could have done better.
I have been using your south Godstone branch for over 20 years now, and even though I have moved and it is no longer my local garage, I still come back and wouldn't want to take my car anywhere else
As always the staff at Edenbridge were really helpful and friendly. I did have a slight problem after the service but I took the car back the next day and it was rectified there and then they even fixed a fault that I have had since I brought the car and no other garage could diagnose thanks to all involved
I trust you guys. Always good service, the guys on the desk are brilliant, and a good location for me. Ultimately it comes down to trust and I trust PTA Oxted.
Friendly and efficient staff, easy booking and payment process
Sean and the team at PTA Edenbridge offer a real first class service. If anything over the reason for the booking is required, they always contact me and explain problems and pricing - and at all times very reasonably priced. Cars are always ready on time. I have used PTA for over 20yrs and wouldn't hesitate to recommend them to anyone. Ten out of ten from me!
Really friendly staff, super helpful, can’t complain
Excellent service, great communication, very professional
Happy Friendly and knowledgeable staff. First class in every way. Thanks so much
Great attitude - very friendly & helpful!
The same as always! Friendly, reliable and trustworthy service
Very kind and very professional, I like to fix my car to this garage.
Quick efficient service from the guys as usual
Great customer service, super attention to detail, caring and considerate, wonderful company to deal with. A very happy returning customer.
Friendly helpful and skilled people great service
Brilliant as usual
Reception staff were friendly and very informative, always had great work done on my car and always paid the price quoted. You get a feeling of trust at PTA
Very pleased with the recent service and mot i had done been coming here for the past 10 year's for all repairs and services and mot never had a problem nice polite staff and great machanics very professional and good explanation of what needs to be done very happy highly recommend.
Just continue doing what you are doing so well . All your staff are polite, respectful, helpful and very efficient. You always do exactly what you say you’ll do on any jobs on the Vehicles I and my family bring to you. It’s great to have such a dependable garage so close to us. Thank you all.
Been going there years. Always totally honest and get the job done.
I always feel like you put in the effort to find the problem and sort it, which so many other garages don't. The staff there are all brilliant and it is an extremely well run garage. I feel safe and relaxed bringing my vehicles there and I wouldn't want to take my cars anywhere else 😊
Brilliant garage , brilliant staff , excellent customer service , well done , keep it up .
Easy to book a service and mot online, and the service I was given was excellent.
The Best Garage I have ever been a customer of and will continue to visit this garage as you get high quality work, updates, knowledge and all of the staff are Brilliant. Such a well run, organised and efficient garage. Will be back as it’s the place to be. Thanks Again Tony
Quick, professional and cost effective
Easy to use website to book and pay in advance. Friendly helpful staff I always use PTA Oxted and feel confident to leave my car that I will be given the right advice.
Great service as always, friendly staff.
Always very helpful and I feel I can really trust their advice and service. That’s very important to me.
Excellent service yet again
Always friendly and helpful with excellent advice from staff and honest. Really appreciate their professional and great customer service, thank you at Oxted
lady receptionist is very knowledgeable et very helpful.. The rest of the staff is friendly and hard working. I would not swap my motorbike MOT center with any other MOT center in the UK because the staff in Shirley are a delight to deal with. Please continue with the good work.
Perry and his team are invariably helpful, friendly, immensely technically competent, and empathetic to the customer regardless of the the category of vehicle they have booked in. They have a stellar reputation in Oxted.
Godstone branch is incredible friendly, efficient and customer focussed. I would recommend it to anyone
Very helpful and polite staff
We have always taken all of my family’s car in this garage due to the great service you always get from the staff in this branch and they let us know if anything is wrong with the cars and explain what we need 110% service
Always friendly and Professional
Thanks, PTA garage masters...you are the best... See you next time..
Excellent service as always
The staff here are always excellent highly recommend them to everyone. You never feel your being ripped off
Excellent service from John and the team, they kindly dropped me at work and even delivered my car back to me.. A very nice touch as I hadn’t asked for this service. As always a friendly, knowledgeable team with outstanding customer service.. Many thanks 😄
I've been a customer at PTA for many years. The garage was recommended to me by a good friend and I always recommend PTA to my friends. The staff are always friendly, helpful and professional and the service and prices are always excellent. Thank you!
Nothing more! As always 1st Class service keep it up
Friendly service, Affordable pricing,extremely efficient. Will definitely be coming back
Excellent service with friendly staff.
Great communication.
Always a friendly, personable and professional experience when visiting PTA Letchworth Drive.
Excellent service and vehicle schedule ahead of time. Good value for money, professional service.
Great service and very helpful stall You couldn’t ask for more.
Efficient, friendly and informative.
Always a fantastic service.
Always so professional and spot on with looking after my car. Very honest and don't rip me off with things that don't need doing. Customer for life
Brilliant customer service . an excellent local garage .
Knowing nothing about cars feel so comfortable with the service and advice they give . Wouldn’t use any other Garage Thank you - Brilliant
The guys are always very welcoming and kind. The service is always fab and it's always a pleasure to deal with them all.
Perfect service and really polite
Please stay as you are: friendly reliable professional and fairly priced. Thank you.
Been going to this site for 6/7 years and they are the most honest most helpful group I have ever been to
Folkestone PTA are very professional, polite, and have great customer service. Everything I expected. a credit to PTA. If only ALL garages were like this one.Keep up the great work FOLKESTONE.
Phoning back and updating on parts and pricing before doing the work. The invoice clearly shows labour time spent and matches the online price for parts…some garages you just don’t know where you stand- I trust in what I am being told and sold. Good job the Folkestone team!
It’s always great service at PTA, thank you
First class service as allways ...With wonderful staff Thank you
The communication was great, and the service was really speedy. Great garage. Always happy to recommend them
Very friendly, polite and professional
Excellent service as always.
Brilliant garage , brilliant staff , brilliant servive and value for money , this garage and staff are a local asset. well done and just keep doing what yuou are doing ,.
I’ve been using this garage for over 25 years wouldn’t go anywhere else great staff
Brilliant service, was really easy to drop the keys off before you opened, car was ready by 09:15am, I couldn’t believe how quick and efficient it all was. Wouldn highly recommend this garage!
Very friendly, helpful staff. Give good clear explanations with issues.
Excellent as usual
Staff are always friendly and helpful and provide a quick service. The online booking system is also really easy and straightforward to use.
The service is always great and the team often go out of their way to help.
Really friendly and efficient
As usual Ash and the team were spot on. I dropped the car off and as expected the car needed new pads at the front as well as the service and mot. Ash still communicated this to me via a text. 10 out of 10 for the team.
Appreciated not feeling like work was suggested unnecessarily, as a female customer this is important (as has happened to me elsewhere before). Helpful explanation of the advisory notes. Really positive experience
Went for a MOT and they took great care of my car as usual.
Excellent service as usual. Always reliable and trustworthy.
Excellent service
You are always clear with your communication, and keep you promises which in this day and age is hard to find
Friendly staff, quick service, kept me informed
Great service, liked being able to book MOT appointment online, the lady on reception was so friendly and helpful, when I also needed a new tyre this was offered immediately and fitted straight away by a very helpful fitter, overall the experience exceeded my expectations and I would definitely return and recommend, a very stress free and pleasant and professional customer experience, thank you
Friendly, good communication, honest
Very helpful made it very simple
Friendly and helpful service! Can’t recommend enough!
Just so helpful , nothing a problem. Great price.
The whole service/mot process was smooth, friendly and just really good.. great customer service - thank you
Great staff, really helpful, can't improve on it. I won't go anywhere else.
I don’t live close to this garage anymore but it’s still the only one I’ll go to. They are always quick, or at least keep you updated with timing, and I always feel like they tell me exactly what’s needed without any ripping off or upselling.
Great service as always. Thank you.
Very helpful and informative regarding my car’s condition.
Ashley and the rest of the team are great!
The guys at Oxted branch are always so helpful and really friendly. They go out of their way to help. As a woman it can be quite intimidating to walk into a garage full of men, but not here. They put you at your ease straight away. I always recommend this garage to everyone in need of one.
Can’t fault any of the staff., Well done to Chris and Emma.. Thank you for the excellent service and great value for money.. Look forward to using your services again 👍
John and his team are the best. Helpful, professional and friendly. A really good experience every time. Thanks John
The staff are very helpful I would never hesitate to recommend PTA. It’s great having a local trusted garage service. Thank you!
Friendly, helpful, straightforward, professional. Great experience.
I really like the convenience of booking on-line, however I have found that when calling in to the garage in person, I am always met with a can do attitude and have full confidence in the staffs ability to sort my problem.
Best garage I’ve ever used. All staff helpful, friendly and always go the extra mile when necessary. John is the best!
Very helpful explained everything in detail cost very reasonable recommend
Excellent customer care. Friendly & efficient service
Your staff are tops. The gent with the beard is so knowledgable and friendly, and the new young lady on reception is so kind, polite and professional.
3rd year getting my t6 mot. Alway a very slick operation. Team are friendly and offer great advice. Thank you pta
Great car service and new tyres, and brilliant staff especially trustworthy to do only necessary work and give great advice. Thanks
Easy to book. Great friendly service.
Failed MOT, front spring. Staff went out of their way to get the car repaired the same day.
I was in for r an MOT. I use PTA since they arrived in Folkestone. Always got t the best of treatment. This time was not different, I have recommended a few friends who do drive for services and MOT tyres etc at the Folkestone garage.
The guys at PTA Oxted are really excellent. I had a situation at the end of last year with my car and which needed ( I thought) fairly urgent attention due to a minor accident and they sorted it out next day better then I could of imagined. It really was customer service at it's best. ! It really makes a change to deal with people that you don't feel are ripping you off. That's why I bring all our cars here to be serviced. Thank you
Customer service excellent
Sean & the team are brilliant; after going to PTA for many years I think I may be having car problems deliberately so I can listen to Sean's singing!
Trustworthy, reliable & friendly
Very Professional
As always, very helpful & friendly
Always very friendly, informative and honest
My go to garage in Folkestone, they have earned my trust.
Great service
I am a regular returning customer - without exception the service I get from PTA Edenbridge has been excellent - in my experience they always do what they say they will and make contact where appropriate. Also in my experience they also always call if a job is complicated / delayed / more expensive than estimated (although on one occasion my repair bill was actually slightly less than estimated). I also booked my most recent MOT visit in via the website, which was convenient and worked very well.
Service is always good and staff are always friendly and helpful
Sean and his staff have always been friendly, knowledgeable and fair over all the years I have dealt with them. They are not "Rip-off merchants"!
Extremely friendly and prompt service.
Staff are always super helpful and I definitely feel looked after
They are polite, friendly and the communication is excellent
Great service by all of the team.
Always a good and efficient service. Thank you.
Friendly Helpful and knowlegable , very pleased
Everything was just as I would have expected. Pleasant to deal with and knowledgeable. Work carried out to expectation, thankyou well done
They have looked after my cars for many years. Can’t fault them
I use PTA Bromley as my no:1 go-to garage. Mechanics are very very expensive no matter where you go , however not all garages give you value for your money. I’ve always found PTA BROMLEY to offer a fine balance of a high quality service that justifies excellent value for money.
Very friendly, helpful and accommodating. I have every confidence and trust in PTA Oxted.
always an impeccable service.
As usual very good and friendly service. All my experiences have been great with them.
Always so helpful and take time to answer any questions always very friendly and make you feel at ease, I'm an older women and recommend Bromley PTA to all my friends as I always feel comfortable at this branch
Efficient booking system and service. Trustworthy and good communication
Ashley on the front counter always goes the extra mile and is extremely thoughtful and helpful
Usual good service!
Always a good service
I'm not sure they could be improved, staff are all so friendly and genuine. It is refreshing to see / hear them work well together and so customer focused. Nothing seems to be too much trouble.. I was quietly sitting in the reception area waiting for my MOT to be completed and during that hour or so you can see the real side of the business/workers. Excellent service.
Excellent service from the staff, who always go above and beyond to be helpful.
Usual excellent friendly service. That has always been my experience.
Quick service, especially given the amount of work needed and over Christmas. Friendly, helpful, clear reasons for work. Have recommended to others. Thank you
Quick , friendly and easy. Great help will use from now on
The staff are always extremely helpful and cheerful. The management is superb and very knowledgeable.
I was treated with courtesy and respect. My car needed a part to be fitted to pass MOT and despite being really busy, they did it for me the next day and were also very flexible to fit in with my plans. Thank you
Excellent service as ever
Receptionist extremely helpful. Kept me informed of work to be carried out and finding out cost and calling me back straight away. Extremely pleased with PTA- Bromley
Courteous, conscientious
Always great service, thank you!
Always good experience
Particularly like the fact that I can drop vehicle off early (7.45am) and still get to work on time.
I was very happy with the service provided. I asked if I should wait or go as I live locally and thankfully they were able to get my MOT started right away. I waited roughly 50 minutes which I thought was very good and the offer of a coffee was a nice touch.
The team at Hopcroft/Bicester provide excellent customer service and my car always drives so much better after they have serviced it ! Many thanks to Ashley and his colleagues for a job always done properly - I highly recommend them ! Rev'd Alan Wright The Rectory 29 Enstone Road Westcote Barton OX7 7AA
The front of house person, Ashley, is really friendly, accommodating to fitting in alongside my work, and always willing to find the right price for the work that needs doing on our vehicles. There's good wifi in reception, so I can work there while the vehicle is being attended to.
Quick, honest, reliable service, would recommend to anyone.
Even though the team suffered IT issues they still managed to get the MOT done in the time slot given. You have a good bunch there !
The person in reception answered my questions with helpful information, which was reassuring.
Excellent service as usual
Ashely & team alway provide 5 Star service I wouldn't go anywhere else Highly Recommend
Smooth MOT process. Obviously it helps when the car passes but found the team friendly and helpful despite being very busy.
Good local service
Very friendly reception. WiFi enabled me to carry on working while I waited, which was a huge plus... Even offered tea /coffee! Why go anywhere else?! Thank you for such a great experience chaps!
Friendly and efficient, offered tea and coffee and even asked if I wanted anything from the garage shop next door.
MOT booking online. All went smoothly.
Ash is extremely helpful
Always happy with the service I have received and pricing is competitive
KEEP UP THE GOOD SEVICE YOU PROVIDE
Always helpful when I have a question about my vehicle and any repairs required.
Staff were polite and friendly, premises and work area clean and tidy which is always a good thing
Great customer service very friendly welcoming
Always helpful and polite. Explain all things clearly.
I know that as a lady on my own I can always go there for help and advice. Always friendly and cheerful.
Excellent service just dropped the car off and was phoned back after an hour to say the mot had been done and my car was ready to collect
The receptionist / administrator very professional and friendly. Very good trade knowledge which is extremely helpful when booking and discussing jobs. Great ‘front of house’ image for company.